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Client Experience Associate Jobs (NOW HIRING)

Bill Good Marketing

Client Experience Associate

Atlanta, GA · On-site

$45K - $54K/yr

The Role As Client Experience Associate, you are the first voice clients hear and the first face they see. You set the tone for every interaction, keep the advisory team prepared and on schedule, and ...

Bill Good Marketing

Client Experience Associate

Atlanta, GA · On-site

$45K - $54K/yr

The Role As Client Experience Associate, you are the first voice clients hear and the first face they see. You set the tone for every interaction, keep the advisory team prepared and on schedule, and ...

Farther

Client Experience Associate

Dallas, TX · On-site

The Role As a Client Experience Associate, you are at the core of Farther's client service and operations, delivering a flawless wealth management experience for advisors and clients. You'll support ...

Farther

Client Experience Associate

Irving, TX · On-site

The Role As a Client Experience Associate, you are at the core of Farther's client service and operations, delivering a flawless wealth management experience for advisors and clients. You'll support ...

Bill Good Marketing

Client Experience Associate

Atlanta, GA · On-site

$45K - $54K/yr

The Role As Client Experience Associate, you are the first voice clients hear and the first face they see. You set the tone for every interaction, keep the advisory team prepared and on schedule, and ...

Bill Good Marketing

Client Experience Associate

Atlanta, GA · On-site

$45K - $54K/yr

The Role As Client Experience Associate, you are the first voice clients hear and the first face they see. You set the tone for every interaction, keep the advisory team prepared and on schedule, and ...

PNC

Client Experience Associate

Miami, FL · On-site

As a Client Experience Associate within PNC's Retail Bank organization, you will be based in Miami, Florida @ the PNC Festival Plaza Retail Branch. Bilingual Spanish Preferred. PNC is an in-office ...

PNC

Client Experience Associate

Belleville, MI · On-site

As a Client Experience Associate within PNC's retail branch organization, you will be based in Belleville, Michigan at the Rawsonville/I-94 Branch. PNC is an in-office company that fosters a ...

PNC

Client Experience Associate

Burlington, MA · On-site

$40K - $67K/yr

As a Full Time Client Experience Associate within PNC's retail branch banking organization you will be based in our Burlington branch, Boston, MA. PNC is an in-office company that fosters a ...

Atticus Inc

Client Experience Associate

$75K/yr

As part of our Client Experience team, your job is to get them on the right path. You'll spend each day communicating on the phone with clients to understand their situation, figure out whether we ...

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Client Experience Associate information

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How much do client experience associate jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for client experience associate in the United States is $22.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.00 per hour, depending on experience, location, and employer.

What is a client experience associate?

A Client Experience Associate is a professional responsible for ensuring that clients have a positive and seamless experience with a company’s products or services. They serve as a key point of contact for clients, addressing inquiries, resolving issues, and gathering feedback to improve service quality. Their goal is to build strong client relationships, enhance satisfaction, and support client retention. Typically, they work closely with sales, support, and operations teams to deliver a consistent and high-quality experience for every client.

How does a client experience associate typically collaborate with other departments to resolve client issues?

Client Experience Associates frequently work alongside teams such as sales, product development, and technical support to address and resolve client concerns efficiently. They act as a liaison, gathering relevant information from clients and communicating it to the appropriate internal teams to ensure prompt resolution. This role requires strong interpersonal and organizational skills, as associates must balance client advocacy with internal processes. Collaboration is often facilitated through regular meetings, shared documentation, and coordinated follow-ups to maintain a seamless client experience.

What are the key skills and qualifications needed to thrive as a client experience associate, and why are they important?

To thrive as a Client Experience Associate, you need strong customer service skills, problem-solving abilities, and a background in business or communications, often supported by a bachelor's degree. Familiarity with CRM software, ticketing systems, and productivity tools like Microsoft Office or Google Workspace is typically required. Excellent interpersonal skills, patience, and the ability to remain calm under pressure set top performers apart in this role. These skills and qualities are crucial for ensuring client satisfaction, resolving issues efficiently, and building lasting relationships that support business growth.

What is the difference between Client Experience Associate vs Customer Service Representative?

AspectClient Experience AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no formal certifications required
Work EnvironmentOffice setting, client-facing interactions, sometimes remoteCall centers, retail, or office environments, direct customer interactions
Employer & Industry UsageFinancial services, tech, consulting firmsRetail, telecom, hospitality, various service industries
Common Search & Comparison IntentUnderstanding roles in client relations, professional growthCustomer support, troubleshooting, service quality

The main difference is that a Client Experience Associate focuses on building long-term relationships and providing tailored solutions to clients, often in professional or financial settings. In contrast, a Customer Service Representative handles general customer inquiries and support, typically in retail or call center environments. Both roles require strong communication skills but differ in scope and industry focus.

Is a client experience associate a good job?

A client experience associate role involves managing customer interactions, ensuring satisfaction, and supporting client needs, often requiring strong communication and problem-solving skills. It can be a good entry-level position with opportunities for skill development and career advancement in customer service or client management fields.

What cities are hiring for Client Experience Associate jobs?

Cities with the most Client Experience Associate job openings:

What are the most commonly searched types of Client Experience jobs?

The most popular types of Client Experience jobs are:

What states have the most Client Experience Associate jobs?

States with the most job openings for Client Experience Associate jobs include:

What are popular job titles related to Client Experience Associate jobs?

For Client Experience Associate jobs, the most frequently searched job titles are:

Client Experience Associate jobs near you
Infographic showing various Client Experience Associate job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $46,598 per year, or $22.4 per hour.

Client Experience Associate

New York, NY • On-site

Exela Enterprise Solutions, Inc.
See more jobs at Exela Enterprise Solutions, Inc.external

$19 - $21/hr

Full-time

Re-posted 3 days ago

Job description

Job Description
CSA TS Client Services
About the Role:
As a Client Services Associate (CSA) in the Technical Support department within the Customer Service category, you will serve as a key liaison between our company and our clients, providing exceptional support and assistance. Your primary responsibility will be to address client inquiries, troubleshoot technical issues, and ensure timely resolution of all support requests. You will play a vital role in maintaining client satisfaction and fostering positive relationships by delivering high-quality service and support.
Essential Job Responsibilities:
Daily tasks and responsibilities include, but are not limited to the following:
  • Maintain the highest levels of customer service while demonstrating a friendly and cooperative attitude in a high visibility office environment.
  • Provide a consistent and quality experience in satisfying client demands which include, office, mail and reprographics (print) services.
  • Continuously monitor emails and print portal queue. Respond accordingly, as per business processes and operational guidelines, in a timely manner.
  • Provide guidance to customer in navigating the print portal.
  • Handle printing and scanning requests.
  • Demonstrate strong attention to and focus on details and processes. Perform frequent quality checks during print process.
  • Troubleshoots and clears material jams and other obstacles promptly.
  • Handle time-sensitive, confidential materials in accordance with privacy protection policies.
  • Establish operating procedures and quality standards.
  • Adapt to process changes as required by the client.
  • Other site national support and special projects as needed.
  • Participate in cross-training.
  • Provide backfill as needed.
  • Availability for overtime during busy season.

QUALIFICATIONS:
  • 2+ years of customer service experience
  • High school diploma or equivalent (GED)
  • Computer experience (Microsoft Office and/or Google Workspace. i.e. Word, Excel, E-mail, etc.)
  • Excellent verbal and written communication skills

REQUIREMENTS
  • Strong organizational skills, attention to details
  • Ability to work with minimal supervision
  • Ability to run a variety of tasks while fostering teamwork
  • Ability to learn various programs and applications
  • Ability to lift up to 55 lbs.
  • Ability to consistently adhere to business procedure guidelines and policies, and company safety standards
  • Accountability to meet the employer's attendance policy
  • Ability to take and follow directions
  • Professional presence
  • Participate in cross-training in print and tax processing support

"The pay range for this position is $19- $21/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered."

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