ZipRecruiter

Log In

2

Work From Home Customer Service Associate Jobs (NOW HIRING)

CPJ Recruitment

Work From Home Customer Service Remote

$16.50 - $22.25/hr

About the job Work From Home Customer Service Remote Responsibilities * Communicate with customers via phone, email and chat * Provide knowledgeable answers to questions about product, pricing and ...

OnHires

Be Seen First

Work-From-Home Customer Service Agent

Salisbury, NC · Remote

$14/hr

  • Medical

We're expanding our North Carolina-based transportation support team and looking for Work-From-Home Customer Service Agents to join us. You'll spend your day on the phone helping customers get ...

next page

Showing results 1-20

All JobsCustomer Service Associate JobsWork From Home Customer Service Associate Jobs

Work From Home Customer Service Associate information

See salary details

$8

$17

$27

How much do work from home customer service associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for work from home customer service associate in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What is a work from home customer service associate?

A Work From Home Customer Service Associate is responsible for assisting customers via phone, chat, or email from a remote location. They answer questions, resolve issues, process orders, and provide general support to ensure a positive customer experience. This role requires strong communication skills, problem-solving abilities, and proficiency with customer service software. Employees typically need a quiet workspace, a reliable internet connection, and may receive training to familiarize them with company policies and procedures.

What does a work from home customer service associate do?

As a Work From Home Customer Service Associate, your day usually starts by logging into your company's support platform and checking for updates or messages from your supervisor. Throughout the day, you'll handle customer inquiries via phone, email, or chat, resolve issues, document interactions, and escalate complex cases as needed. You may participate in virtual team meetings, receive ongoing training, and have performance goals to meet. While you work independently, you'll regularly collaborate with team members and supervisors through digital communication tools to ensure customers receive timely and accurate assistance.

What are the key skills and qualifications needed to thrive as a work from home customer service associate?

To succeed as a Work From Home Customer Service Associate, you typically need a high school diploma, strong communication skills, and basic computer proficiency. Familiarity with customer relationship management (CRM) software, live chat tools, and call center systems is often required, and companies may provide training for specific platforms. Outstanding time management, problem-solving abilities, and patience are valuable soft skills for excelling in this remote position. These skills ensure that you can effectively address customer inquiries, maintain professionalism, and deliver a seamless support experience from a home-based setting.

More about Work From Home Customer Service Associate jobs
What cities are hiring for Work From Home Customer Service Associate jobs? Cities with the most Work From Home Customer Service Associate job openings:
What are the most commonly searched types of Work From Home Customer Service jobs? The most popular types of Work From Home Customer Service jobs are:
What states have the most Work From Home Customer Service Associate jobs? States with the most job openings for Work From Home Customer Service Associate jobs include:
What job categories do people searching Work From Home Customer Service Associate jobs look for? The top searched job categories for Work From Home Customer Service Associate jobs are:
Work From Home Customer Service Associate jobs near you
Infographic showing various Work From Home Customer Service Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $35,647 per year, or $17.1 per hour.

Work From Home Customer Service Associate

American Income Life Insurance Company

Des Moines, IA • On-site, Remote

$90K - $120K/yr

Full-time

Posted 26 days ago

Job description

AO Globe Life is expanding its remote team to support individuals and families across the United States in accessing essential benefit programs. This opportunity is ideal for professionals seeking flexibility, meaningful work, and long-term growth.
In this role, you will conduct scheduled virtual consultations with clients, helping them understand their options and guiding them through the enrollment process. All appointments are pre-qualified-no cold calling or outreach required.
What You'll Do
  • Conduct virtual consultations via Zoom
  • Assess client needs and recommend appropriate solutions
  • Support clients through enrollment and follow-up
  • Maintain accurate records and documentation
  • Participate in training, coaching, and team development sessions
What We Offer
  • 100% remote work environment (U.S.-based)
  • Flexible scheduling
  • Pre-qualified client appointments
  • Training and licensing support
  • Performance-based bonuses
  • Long-term income potential through renewals
  • Advancement opportunities into leadership roles
  • Collaborative, growth-focused team culture
Ideal Candidate
  • Strong communication and interpersonal skills
  • Organized, self-motivated, and comfortable working independently
  • Confident using Zoom and digital tools
  • Service-oriented with a client-first mindset
  • Experience in client-facing, consultative, or leadership roles preferred
Requirements
  • Authorized to work in the United States
  • Reliable internet connection
  • Windows-based computer with webcam
About AO Globe Life
For over 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits to working families nationwide. Our remote-first model supports professionals seeking flexibility, stability, and long-term opportunity.

Apply