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Work From Home Customer Service Evening Jobs (NOW HIRING)

CPJ Recruitment

Work From Home Customer Service Remote

$16.50 - $22.25/hr

About the job Work From Home Customer Service Remote Responsibilities * Communicate with customers via phone, email and chat * Provide knowledgeable answers to questions about product, pricing and ...

Globe Life AIL - Lisa Russel

Work From Home Customer Service

$16.50 - $22.25/hr

Remote Customer Service Representative - Benefits Advisor (Work From Home) Company: AO (American Income Division) Location: Virginia Beach, VA 23452 Work Arrangement: 100% Remote (U.S. Residents Only ...

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ACC Premiere

Work From Home Customer Service Representative

$16.50 - $22.25/hr

Work From Home-Customer Service ***Equipment Provided*** ***Paid Training*** SCHEDULE: * Training: Monday-Friday 9:00am-5:00pm EST for 2 weeks (100% attendance is required.) * Working: Monday-Friday ...

ACC Premiere

Work From Home Customer Service Representative

$16.50 - $22.25/hr

If you have experience in retail or customer service, we want to hear from you! We are hiring ... WORK ENVIRONMENT AND WORKSPACE: * Dedicated home office workspace, ideally a separate room with its ...

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How much do work from home customer service evening jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for work from home customer service evening in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a work from home customer service evening representative?

Work from home customer service evening jobs are remote positions where employees assist customers with their inquiries, problems, or orders during the evening hours. These roles typically involve communicating with customers via phone, email, or chat, providing support and resolving issues. Evening shifts are ideal for people who need flexible scheduling or have daytime commitments. Workers in these positions need strong communication and problem-solving skills, as well as a reliable internet connection and a quiet workspace. Companies may provide training and the necessary software to help employees succeed in their roles.

What skills and qualifications are needed to thrive as a work from home customer service evening representative?

To thrive as a Work From Home Customer Service Evening representative, you need strong communication abilities, problem-solving skills, and typically a high school diploma or GED. Familiarity with customer relationship management (CRM) software, phone systems, and online chat platforms is often required. Excellent time management, self-motivation, and patience help you stand out in handling customer inquiries independently during evening hours. These skills ensure you can effectively resolve issues, maintain customer satisfaction, and perform efficiently while working remotely outside standard business hours.

What challenges do work from home customer service evening representatives face, and how can they be managed?

Work From Home Customer Service Representatives working evening shifts often encounter challenges such as handling a higher volume of inquiries during peak hours or addressing more complex issues when fewer support resources are available. Additionally, maintaining work-life balance can be difficult due to the non-traditional hours. Effective time management, setting clear boundaries between work and personal time, and utilizing internal knowledge bases or escalation procedures can help manage these challenges. Regular virtual check-ins with team leads and colleagues also foster collaboration and provide support.

What is the difference between Work From Home Customer Service Evening vs Work From Home Technical Support Evening?

AspectWork From Home Customer Service EveningWork From Home Technical Support Evening
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge or certifications often preferred
Work EnvironmentCustomer interaction via phone, chat, or emailTechnical troubleshooting via remote tools, chat, or phone
Employer & Industry UsageRetail, telecom, service providersIT, software, electronics companies
Common Search & Comparison IntentCustomer service roles with evening shiftsTechnical support roles with evening shifts

While both roles involve remote work during evening hours, Work From Home Customer Service Evening focuses on assisting customers with general inquiries and account issues, whereas Work From Home Technical Support Evening requires technical troubleshooting skills to resolve product or software problems. The credentials and work environment overlap, but technical support roles often demand specific technical knowledge or certifications.

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What are the most commonly searched types of Work From Home Customer Service jobs?

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What states have the most Work From Home Customer Service Evening jobs?

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Work From Home Customer Service Evening jobs near you

Work From Home Customer Service

Globe Life American Income Division

Killeen, TX • On-site, Remote

$14.25 - $19.50/hr

Full-time

Medical, Life

Posted 4 days ago

Job description

Remote Customer Service Representative - Benefits Advisor (Work From Home)
Company: AO (American Income Division)
Location: Virginia Beach, VA 23452
Work Arrangement: 100% Remote (U.S. Residents Only)Join AO - Where Opportunity, Growth & Flexibility Come Together
Are you looking for a rewarding career that offers flexibility, professional development, and the opportunity to make a meaningful difference?
AO is seeking motivated, service-oriented professionals to join our growing team as a Remote Customer Service Representative - Benefits Advisor. In this role, you'll work directly with clients who have requested information regarding their benefits, helping them understand their options while delivering exceptional customer service and ongoing support through virtual appointments.
Whether you're beginning a new career or bringing experience in customer service, healthcare, hospitality, retail, education, banking, call center operations, or sales, we provide the training, mentorship, and support needed to help you succeed.
No prior insurance experience is required.About AO
For more than 70 years, AO has proudly helped protect working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, we combine financial strength with a people-first culture that emphasizes mentorship, professional development, and long-term career growth.
Our fully remote work environment allows our representatives to build successful careers from home while receiving ongoing coaching, leadership development, and performance-based advancement opportunities.What You'll DoCustomer Service & Client Support
As a Remote Customer Service Representative - Benefits Advisor, you'll work with clients who have requested information about their available benefits and coverage options.
Responsibilities include:
  • Meet with clients virtually through Zoom and scheduled phone appointments
  • Answer questions regarding available benefits and supplemental coverage
  • Review existing policies and explain available solutions
  • Assist clients with applications, enrollments, and benefit updates
  • Provide ongoing customer service and follow-up support
  • Maintain accurate client records and documentation
  • Help clients understand their available financial protection options
  • Build long-term relationships through professionalism, trust, and exceptional service
Professional Development
  • Participate in virtual training and mentorship programs
  • Attend leadership development and coaching sessions
  • Learn industry products, systems, and best practices
  • Collaborate with a supportive remote team
  • Continue developing communication, customer service, and leadership skills
What We Offer100% Remote Work
  • Work from anywhere within the United States
  • Flexible scheduling options
  • No commuting
  • Modern virtual work environment
Weekly Pay & Performance Bonuses
  • Weekly compensation
  • Performance-based incentives
  • Leadership bonuses
  • Recognition programs
Comprehensive Training
  • Structured onboarding
  • Ongoing mentorship
  • Weekly virtual coaching
  • Leadership development opportunities
Benefits
Eligible representatives may have access to:
  • Medical reimbursement program
  • Company-supported life insurance
  • Residual income opportunities
  • Union-supported work environment
  • Leadership conferences and incentive travel
  • Industry-leading virtual technology and collaboration tools
Career Advancement
  • Performance-based promotions
  • Clear leadership pathways
  • Promotion-from-within culture
  • Long-term professional growth
Qualifications
We're looking for individuals who demonstrate:
  • Excellent communication and interpersonal skills
  • Strong customer service mindset
  • Positive attitude and willingness to learn
  • Self-motivation and accountability
  • Ability to work independently in a remote environment
  • Adaptability and problem-solving skills
  • Professionalism and integrity
  • Desire for continuous personal and professional growth
Helpful Experience (Not Required)
Experience in any of the following areas is beneficial:
  • Customer Service
  • Customer Support
  • Client Relations
  • Healthcare
  • Retail
  • Hospitality
  • Sales
  • Administrative Support
  • Call Center Operations

No insurance experience is required. We provide comprehensive training and mentorship for motivated individuals who are ready to build a rewarding long-term career.Requirements
Applicants must:
  • Be at least 18 years of age
  • Be legally authorized to work in the United States
  • Be physically located within the United States
  • Have access to a computer or laptop
  • Maintain reliable high-speed internet
  • Have webcam and microphone capability
  • Maintain a quiet, professional workspace
Interview Process
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom for convenience and accessibility.Ready to Grow with AO?
If you're looking for a flexible remote career where your communication skills, commitment to service, and desire to grow are valued, we'd love to hear from you.
Apply today and discover how a career with AO can help you build your future while making a positive impact on the lives of working families.Work From Home. Help Families. Grow Your Career. Build Your Future. 🚀

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