NICE Engineer
Pennington, NJ · On-site
... Call Recording, Nexidia Interaction Analytics, NICE/IEX Workforce Management, APA, Robotic ... analyze data from SQL databases and other structured/unstructured sources. Develop automated ...
Pennington, NJ · On-site
... Call Recording, Nexidia Interaction Analytics, NICE/IEX Workforce Management, APA, Robotic ... analyze data from SQL databases and other structured/unstructured sources. Develop automated ...
Pennington, NJ · On-site
... Call Recording, Nexidia Interaction Analytics, NICE/IEX Workforce Management, APA, Robotic ... analyze data from SQL databases and other structured/unstructured sources. Develop automated ...
Pennington, NJ · On-site
Must Have Technical/Functional Skills Genesys Cloud, NICE Call Recording, Nexidia Interaction ... analyze data from SQL databases and other structured/unstructured sources. Develop automated ...
Pennington, NJ · On-site
Must Have Technical/Functional Skills Genesys Cloud, NICE Call Recording, Nexidia Interaction ... analyze data from SQL databases and other structured/unstructured sources. Develop automated ...
Pennington, NJ · On-site
$100K - $120K/yr
Must Have Technical/Functional Skills Genesys Cloud, NICE Call Recording, Nexidia Interaction ... analyze data from SQL databases and other structured/unstructured sources. Develop automated ...
Pennington, NJ · On-site
$100K - $120K/yr
Must Have Technical/Functional Skills Genesys Cloud, NICE Call Recording, Nexidia Interaction ... analyze data from SQL databases and other structured/unstructured sources. Develop automated ...
Jersey City, NJ · On-site
$100K - $120K/yr
Must Have Technical/Functional Skills Genesys Cloud, NICE Call Recording, Nexidia Interaction ... analyze data from SQL databases and other structured/unstructured sources. Develop automated ...
Jersey City, NJ · On-site
$100K - $120K/yr
Must Have Technical/Functional Skills Genesys Cloud, NICE Call Recording, Nexidia Interaction ... analyze data from SQL databases and other structured/unstructured sources. Develop automated ...
Background in Voice Analytics, Call Recording, Workforce Management, Adaptive WFO, or Robotics ... Onsite from day 1. Target start in June or July. Two interview rounds via video. Glider assessment ...
Background in Voice Analytics, Call Recording, Workforce Management, Adaptive WFO, or Robotics ... Onsite from day 1. Target start in June or July. Two interview rounds via video. Glider assessment ...
Company Description Tech Tammina LLC 3+ years call center support 1+ years NICE call recording applications support 1+ years supporting dialer applications support 1+ years telephony support Working ...
Company Description Tech Tammina LLC 3+ years call center support 1+ years NICE call recording applications support 1+ years supporting dialer applications support 1+ years telephony support Working ...
Cisco Voice and routing Genesys GVP and IVR platforms NICE call recording Call center adjuncts including Symon, Aspect, and Virtual Hold5. Troubleshooting and solving contact center technology issues ...
Cisco Voice and routing Genesys GVP and IVR platforms NICE call recording Call center adjuncts including Symon, Aspect, and Virtual Hold5. Troubleshooting and solving contact center technology issues ...
... IVR, NICE Call Recording, and AcmePacket Session Border Controllers Key Responsibilities Lead installation/deployment effort with the vendor and document technical details (HLD, LLD, BRD and PAR ...
... IVR, NICE Call Recording, and AcmePacket Session Border Controllers Key Responsibilities Lead installation/deployment effort with the vendor and document technical details (HLD, LLD, BRD and PAR ...
NICE call recorder. * NICE IEX work force management. * Analytical and Communication skills ... Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider ...
NICE call recorder. * NICE IEX work force management. * Analytical and Communication skills ... Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider ...
Chandler, AZ · On-site
... NICE Call Recording, etc.) 2+ years of experience using Client ALM/Quality Center for requirements / test case / defect tracking; including experience integrating automation with Client ALM/Quality ...
Chandler, AZ · On-site
... NICE Call Recording, etc.) 2+ years of experience using Client ALM/Quality Center for requirements / test case / defect tracking; including experience integrating automation with Client ALM/Quality ...
... NICE Call Recording, etc.) 2+ years of experience using Client ALM/Quality Center for requirements / test case / defect tracking; including experience integrating automation with Client ALM/Quality ...
... NICE Call Recording, etc.) 2+ years of experience using Client ALM/Quality Center for requirements / test case / defect tracking; including experience integrating automation with Client ALM/Quality ...
Experience with NICE Uptivity Call Recording Screen capture| TASKE Reporting| Cisco| Secure Telephone| and Video CommunicationsExperience with Telecommunications TechnologiesAdvanced understanding of ...
Experience with NICE Uptivity Call Recording Screen capture| TASKE Reporting| Cisco| Secure Telephone| and Video CommunicationsExperience with Telecommunications TechnologiesAdvanced understanding of ...
Macon, GA · On-site +1
$15 - $17/hr
This is an excellent opportunity to work from home while representing top-rated home improvement ... call, pre recorded message or text message at the phone number above and that contact may be ...
Macon, GA · On-site +1
$15 - $17/hr
This is an excellent opportunity to work from home while representing top-rated home improvement ... call, pre recorded message or text message at the phone number above and that contact may be ...
Atlanta, GA · On-site +1
$15 - $17/hr
This is an excellent opportunity to work from home while representing top-rated home improvement ... call, pre recorded message or text message at the phone number above and that contact may be ...
Atlanta, GA · On-site +1
$15 - $17/hr
This is an excellent opportunity to work from home while representing top-rated home improvement ... call, pre recorded message or text message at the phone number above and that contact may be ...
Hands-on experience with call recording solutions like Verint or NICE Systems. * Knowledge of dialer systems (predictive, power dialers, etc.) and contact center routing strategies. Located within 50 ...
Hands-on experience with call recording solutions like Verint or NICE Systems. * Knowledge of dialer systems (predictive, power dialers, etc.) and contact center routing strategies. Located within 50 ...
Hands-on experience with call recording solutions like Verint or NICE Systems. * Knowledge of dialer systems (predictive, power dialers, etc.) and contact center routing strategies. Located within 50 ...
Hands-on experience with call recording solutions like Verint or NICE Systems. * Knowledge of dialer systems (predictive, power dialers, etc.) and contact center routing strategies. Located within 50 ...
NICE Contact Center Configuration Specialist - Work From Home We are seeking a NICE Contact Center Configuration Specialist to maintain and improve our NICE inContact platform and connections with ...
NICE Contact Center Configuration Specialist - Work From Home We are seeking a NICE Contact Center Configuration Specialist to maintain and improve our NICE inContact platform and connections with ...
Phoenix, AZ · On-site +1
$15 - $17/hr
This is an excellent opportunity to work from home while representing top-rated home improvement ... call, pre recorded message or text message at the phone number above and that contact may be ...
Phoenix, AZ · On-site +1
$15 - $17/hr
This is an excellent opportunity to work from home while representing top-rated home improvement ... call, pre recorded message or text message at the phone number above and that contact may be ...
We are currently seeking a Program Manager - Contact Center- NICE or Genesys to join our team in ... call recording, analytics, and reporting. * Oversee IVR strategy and call flow design, ensuring ...
We are currently seeking a Program Manager - Contact Center- NICE or Genesys to join our team in ... call recording, analytics, and reporting. * Oversee IVR strategy and call flow design, ensuring ...
We are currently seeking a Program Manager - Contact Center- NICE or Genesys to join our team in ... call recording, analytics, and reporting. * Oversee IVR strategy and call flow design, ensuring ...
We are currently seeking a Program Manager - Contact Center- NICE or Genesys to join our team in ... call recording, analytics, and reporting. * Oversee IVR strategy and call flow design, ensuring ...
$5.29 - $9.75
0% of jobs
$9.75 - $14.20
0% of jobs
$14.20 - $18.66
0% of jobs
$20.74 is the 25th percentile. Wages below this are outliers.
$18.66 - $23.12
54% of jobs
$23.12 - $27.58
0% of jobs
$27.58 - $32.04
0% of jobs
$32.04 - $36.49
0% of jobs
$39.76 is the 75th percentile. Wages above this are outliers.
$36.49 - $40.95
29% of jobs
$40.95 - $45.41
0% of jobs
$45.41 - $49.87
0% of jobs
$49.87 - $54.33
17% of jobs
$5
$33
$54
| Aspect | From Home Nice Call Recording | Customer Service Representative |
|---|---|---|
| Credentials | Basic computer skills, headset, sometimes training certifications | High school diploma or equivalent, customer service training |
| Work Environment | Home-based, quiet space, computer and internet required | Call centers or remote, often home-based, customer interaction |
| Industry Usage | Common in call recording, telecommunication, and customer support | Customer support, sales, technical assistance across various industries |
From Home Nice Call Recording roles focus on monitoring and recording calls, requiring basic technical skills. Customer Service Representatives handle direct customer interactions, often requiring more communication skills and training. Both roles are frequently remote and industry-related, but their core functions differ significantly.

Other
This job post has expired today. Applications are no longer accepted.
Job Title : NICE Engineer
Job Location : Pennington, NJ / Jersey City, NJ (ONSITE)
Job Type : Full-Time
Job Description:
Must Have Technical/Functional Skills
Genesys Cloud, NICE Call Recording, Nexidia Interaction Analytics, NICE/IEX Workforce Management, APA, Robotic Automation and Symon/KorkytWallboard technology
Roles & Responsibilities
Extract, transform, and analyze data from SQL databases and other structured/unstructured sources.
Develop automated workflows and data pipelines using Python, Java, and PowerShell.
Build, integrate, and maintain RESTful and SOAP API connections for data ingestion, exchange, and operational processes.
Perform data manipulation, cleansing, and merging across multiple datasets for analytics and reporting use cases.
Create dashboards and visualizations using Excel, Tableau, Power Bl, or equivalent visualization tools.
Collaborate with cross-functional teams including architecture, analytics, and business partners to define requirements and deliver scalable solutions.
Contribute to technical documentation, code repositories, and operational runbooks.
Working across business and technology to create the solution intent and our implementation Engineer vision for large complex solutions Integrate customizations with details filled in with emerging business requirements; ensure integrations are, modular, and designed to adapt easily.
Facilitate solution-driven discussions, lead the design of complex Solution Engineering, and find creative solutions through their knowledge of the domain, practical experiments, and Proof of Concepts (POCs)
Perform design reviews to ensure all non-functional requirements for a solution are sufficiently met (for example, security, performance, maintainability, scalability, usability, and reliability)
This role ensures the solution is fit for purpose and use by collaborating with stakeholders, vendors/service providers, and evaluating the impact of strategic design decisions.
Knowledge of Genesys Cloud, NICE Call Recording, Nexidia Interaction Analytics, NICE/IEX Workforce Management, APA, Robotic Automation and Symon/KorkytWallboard technology.
Experience with comparable products of another/competing vendor would be acceptable.
Contributes to impact assessments to determine if FOS has a scope of work or opportunity when work is coming through the intake process.
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It services
51 - 200 Employees
Edison, NJ, US
2010