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From Home Nice Call Recording Jobs (NOW HIRING)

TecTammina

Call Center Manager

Tampa, FL · On-site

Company Description Tech Tammina LLC 3+ years call center support 1+ years NICE call recording applications support 1+ years supporting dialer applications support 1+ years telephony support Working ...

Sonsoft Inc

Network Architecture

New York, NY · On-site

$70.75 - $95/hr

... Portal NICE call recorder NICE IEX work force management Analytical and Communication skills ... from an accredited institution. Will also consider three years of progressive experience in the ...

INT Technologies

WebServices Developer

Chandler, AZ · On-site

... NICE Call Recording, etc.) 2+ years of experience using Client ALM/Quality Center for requirements / test case / defect tracking; including experience integrating automation with Client ALM/Quality ...

INT Technologies

WebServices Developer

Chandler, AZ

... NICE Call Recording, etc.) 2+ years of experience using Client ALM/Quality Center for requirements / test case / defect tracking; including experience integrating automation with Client ALM/Quality ...

Genesis10

Avaya Administrator

Jersey City, NJ · On-site

$63.68 - $71.68/hr

... solutions Familiarity with NICE call recording platforms Knowledge of TCP/IP deep-dive ... The opportunity to have a career-home in Genesis10; many of our consultants have been working ...

Talentuition

Be Seen First

Call Center Manager Needed with Great Benefits!

Milwaukee, WI · On-site

$75K - $88K/yr

If you're looking for a dashboard-from-home role, this isn't it . Unlike other Call Center Manager ... Track record of personally recruiting, hiring, ramping, and exiting agents when necessary. * Hands ...

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From Home Nice Call Recording information

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$5

$33

$54

How much do from home nice call recording jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for from home nice call recording in the United States is $33.65, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $53.85 per hour, depending on experience, location, and employer.

What is a from home Nice Call Recording?

A From Home Nice Call Recording job typically involves working remotely to record, monitor, or review phone calls for quality assurance, training, or compliance purposes. Employees in these roles may use specialized software, such as NICE call recording systems, to capture and analyze calls made by customer service representatives or sales teams. The main goal is to ensure that calls meet company standards and to provide feedback for improvement. This job is popular with companies looking to maintain high-quality customer interactions while allowing staff to work from home.

What are the key skills and qualifications needed to thrive as a call center representative working from home?

To thrive as a remote call center representative, you need strong verbal communication, active listening skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call recording systems, and basic computer proficiency are important technical requirements. Outstanding problem-solving abilities, patience, and the ability to remain calm under pressure are essential soft skills. These competencies ensure effective customer service, accurate documentation, and a positive experience for both clients and the organization.

What are some common challenges faced by remote call recording specialists and how can they be managed effectively?

Remote call recording specialists often encounter challenges such as maintaining high audio quality, ensuring data security, and staying focused in a home environment. To manage these effectively, it’s important to use reliable recording software, follow strict privacy protocols, and set up a dedicated, quiet workspace. Regular communication with supervisors and team members also helps maintain consistency and resolve issues promptly. Adhering to company guidelines and ongoing training can further support success in this remote role.

What is the difference between From Home Nice Call Recording vs Customer Service Representative?

AspectFrom Home Nice Call RecordingCustomer Service Representative
CredentialsBasic computer skills, headset, sometimes training certificationsHigh school diploma or equivalent, customer service training
Work EnvironmentHome-based, quiet space, computer and internet requiredCall centers or remote, often home-based, customer interaction
Industry UsageCommon in call recording, telecommunication, and customer supportCustomer support, sales, technical assistance across various industries

From Home Nice Call Recording roles focus on monitoring and recording calls, requiring basic technical skills. Customer Service Representatives handle direct customer interactions, often requiring more communication skills and training. Both roles are frequently remote and industry-related, but their core functions differ significantly.

What cities are hiring for From Home Nice Call Recording jobs?

Cities with the most From Home Nice Call Recording job openings:

What are the most commonly searched types of Nice Call Recording jobs?

The most popular types of Nice Call Recording jobs are:

What states have the most From Home Nice Call Recording jobs?

States with the most job openings for From Home Nice Call Recording jobs include:

What job categories do people searching From Home Nice Call Recording jobs look for?

The top searched job categories for From Home Nice Call Recording jobs are:

From Home Nice Call Recording jobs near you
Infographic showing various From Home Nice Call Recording job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 75% Physical, 1% Hybrid, and 24% Remote job distribution, with an average salary of $69,985 per year, or $33.6 per hour.

Call Center Manager

TecTammina

Tampa, FL • On-site

Contractor

Re-posted 12 days ago

Job description

Company Description

Tech Tammina LLC

Job Description

3+ years call center support 

1+ years NICE call recording applications support

1+ years supporting dialer applications support

1+ years telephony support

Working knowledge of Workforce Management application

1+ years SQL/Oracle database support

Demonstrated experience in a production/support environment with functional experience in change and incident management 

Proven experience administering Windows and UNIX based operating systems 

Basic knowledge of networking technology 

Demonstrated superior written and verbal skills, along with the ability to effectively interact with all levels of the organization including both internal and external customers 

Ability to work collaboratively in a team environment and operate effectively in stressful situations 

Proven ability to take the lead in learning tools and processes and promotes effective use of technology to solve business problems; provides mentorship to peers in the same 

Proven experience developing proactive processes designed to alert/eliminate issues before they escalate in priority or business impact 

Qualifications

Application support for Telephony (ECCS applications) 

Interface directly with the clients and vendors to troubleshoot issues. 

Acknowledge, troubleshoot, resolve, escalate and determine root cause for Service Center tickets within SLA

Change releases (ITSM)- Perform documented plans for system changes, upgrades, installations and outages and follow all change management guidelines

Monitor/Develop proactive processes designed to alert/eliminate issues before they escalate in priority or business impact

Complete end-user access requests and other work requests according to service level guidelines

Identify areas where efficiencies can be gained using proactive approach through collection and analysis of metrics

Additional Information

Share the Profiles to mahesh(@)techtammina(dot)com

Contact: 703-349-1004

Job Type: Contract to Hire

Eligibility: EAD Green Card/Green Card/US Citizens

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