Greenwood Village, CO (Remote) Duration: 12+ months (High chances of extension) Bachelor's degree ... Cisco Voice and routing Genesys GVP and IVR platforms NICE call recording Call center adjuncts ...
Greenwood Village, CO (Remote) Duration: 12+ months (High chances of extension) Bachelor's degree ... Cisco Voice and routing Genesys GVP and IVR platforms NICE call recording Call center adjuncts ...
... call recording, analytics, and reporting. * Oversee IVR strategy and call flow design, ensuring ... While many positions offer remote or hybrid work options, these arrangements are subject to change ...
... call recording, analytics, and reporting. * Oversee IVR strategy and call flow design, ensuring ... While many positions offer remote or hybrid work options, these arrangements are subject to change ...
... call recording, analytics, and reporting. * Oversee IVR strategy and call flow design, ensuring ... While many positions offer remote or hybrid work options, these arrangements are subject to change ...
... call recording, analytics, and reporting. * Oversee IVR strategy and call flow design, ensuring ... While many positions offer remote or hybrid work options, these arrangements are subject to change ...
Role Name: NICE - CXone Architect/Consultant Location: Fort Mill, SC - 100% Remote Core ... call flows prompts and scripts o Ensure adherence to SDLC processes for all development and ...
Role Name: NICE - CXone Architect/Consultant Location: Fort Mill, SC - 100% Remote Core ... call flows prompts and scripts o Ensure adherence to SDLC processes for all development and ...
Role:- AWS Full Stack Developer Remote Contract Role Expectation: - AWS Full Stack Developer with ... This role will design, develop, and implement cloud-native solutions to transition call recordings ...
New
Quick apply
Role:- AWS Full Stack Developer Remote Contract Role Expectation: - AWS Full Stack Developer with ... This role will design, develop, and implement cloud-native solutions to transition call recordings ...
New
NiCE CXone Architect
Dallas, TX · Remote
$64.50 - $85/hr
NiCE CXone Architect Dallas or Remote Long Term Contract Architect with NiCE CXone. Location is ... Design, Develop NICE CXone architecture and call flows for voice and digital channels for inbound ...
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NiCE CXone Architect
Dallas, TX · Remote
$64.50 - $85/hr
NiCE CXone Architect Dallas or Remote Long Term Contract Architect with NiCE CXone. Location is ... Design, Develop NICE CXone architecture and call flows for voice and digital channels for inbound ...
LiveVox Administrator
$52K - $84K/yr
Implement and manage call recording, monitoring, and reporting functionalities * Collaborate with ... Experience with NICE's CXone or LiveVox platform strongly preferred > * Experience with LiveVox ...
LiveVox Administrator
$52K - $84K/yr
Implement and manage call recording, monitoring, and reporting functionalities * Collaborate with ... Experience with NICE's CXone or LiveVox platform strongly preferred > * Experience with LiveVox ...
LiveVox Administrator
Charleston, WV · Remote
$52K - $84K/yr
Implement and manage call recording, monitoring, and reporting functionalities * Collaborate with ... Experience with NICE's CXone or LiveVox platform strongly preferred * Experience with LiveVox/NICE ...
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LiveVox Administrator
Charleston, WV · Remote
$52K - $84K/yr
Implement and manage call recording, monitoring, and reporting functionalities * Collaborate with ... Experience with NICE's CXone or LiveVox platform strongly preferred * Experience with LiveVox/NICE ...
Nice CXOne Consultant
Minneapolis, MN · Remote
Minneapolis, MN(Remote) CXone & IVA Implementation • Design and implement IVA workflows using ... call flows and routing logic based on analytics and feedback. • Provide training and support to ...
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Nice CXOne Consultant
Minneapolis, MN · Remote
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Senior Platform Engineer, Voice Infrastructure
Fremont, CA · On-site +1
$180K - $225K/yr
Experience with call recording, transcription, or AI-driven voice features * Experience with ... Remote-First Flexibility so you can work where you thrive * Comprehensive Benefits for US ...
Quick apply
Senior Platform Engineer, Voice Infrastructure
Fremont, CA · On-site +1
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Experience with call recording, transcription, or AI-driven voice features * Experience with ... Remote-First Flexibility so you can work where you thrive * Comprehensive Benefits for US ...
Account Executive
Dallas, TX · Remote
Account Executive Car Wars | Dallas, Texas | Hybrid & Remote Locations Across the U.S. | Full-Time - with UNLIMITED and UNCAPPED COMMISSION POTENTIAL Industry-Leading Call Recording & AI-Powered ...
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Account Executive
Dallas, TX · Remote
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$89K - $122K/yr
Design and build call flows, chat solutions, and backend system integrations using APIs. * Provide ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...
$89K - $122K/yr
Design and build call flows, chat solutions, and backend system integrations using APIs. * Provide ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...
Senior NICE CXOne Engineer
$107K - $146K/yr
Design and build call flows, chat solutions, and backend system integrations using APIs. * Provide ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...
Senior NICE CXOne Engineer
$107K - $146K/yr
Design and build call flows, chat solutions, and backend system integrations using APIs. * Provide ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...
NICE CXone Technical Architect - Remote / Telecommute
Fort Mill, SC · Remote
$60 - $65/hr
Build and automate call center workflows, prompts, scripts, and call flows. * Ensure adherence to ... NICE InContact. * AWS Cloud Infrastructure. * WebRTC. * Salesforce Integration. * Dynamics ...
Quick apply
NICE CXone Technical Architect - Remote / Telecommute
Fort Mill, SC · Remote
$60 - $65/hr
Build and automate call center workflows, prompts, scripts, and call flows. * Ensure adherence to ... NICE InContact. * AWS Cloud Infrastructure. * WebRTC. * Salesforce Integration. * Dynamics ...
Remote Call Center Recruiter (High-Volume Hiring) Full-Time | Remote Pay: $35,000-$50,000/year ... candidate records in the applicant tracking system Ensure a positive candidate experience ...
Remote Call Center Recruiter (High-Volume Hiring) Full-Time | Remote Pay: $35,000-$50,000/year ... candidate records in the applicant tracking system Ensure a positive candidate experience ...
Remote Call Center Recruiter
Mandeville, LA · Remote
$35K - $50K/yr
Remote Call Center Recruiter (High-Volume Hiring) Full-Time | Remote Pay: $35,000-$50,000/year ... candidate records in the applicant tracking system Ensure a positive candidate experience ...
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Remote Call Center Recruiter
Mandeville, LA · Remote
$35K - $50K/yr
Remote Call Center Recruiter (High-Volume Hiring) Full-Time | Remote Pay: $35,000-$50,000/year ... candidate records in the applicant tracking system Ensure a positive candidate experience ...
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Mandeville, LA · Remote
$35K - $50K/yr
Remote Call Center Recruiter (High-Volume Hiring) 💼 Full-Time | Remote 💰 Pay: $35,000-$50,000 ... candidate records in the applicant tracking system • Ensure a positive candidate experience ...
Remote Call Center Recruiter
Mandeville, LA · Remote
$35K - $50K/yr
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CALL CENTER REPRESENTATIVE
$45K - $50K/yr
Document all patient interactions and maintain accurate call records in the appropriate systems ... Location: Full time Remote Salary Range: $45,000.00 - $50,000.00 - Bilingual Korean QUALIFICATIONS:
CALL CENTER REPRESENTATIVE
$45K - $50K/yr
Document all patient interactions and maintain accurate call records in the appropriate systems ... Location: Full time Remote Salary Range: $45,000.00 - $50,000.00 - Bilingual Korean QUALIFICATIONS:
Call Center Sales Representative
Chicago, IL · Remote
$20/hr
Maintaining detailed and accurate records of customer interactions and sales activity * Staying up ... This is a fully remote position, but you must be located within the United States * Fluent in ...
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Call Center Sales Representative
Chicago, IL · Remote
$20/hr
Maintaining detailed and accurate records of customer interactions and sales activity * Staying up ... This is a fully remote position, but you must be located within the United States * Fluent in ...
Call Center Sales Representative
San Diego, CA · Remote
$20/hr
Maintaining detailed and accurate records of customer interactions and sales activity * Staying up ... This is a fully remote position, but you must be located within the United States * Fluent in ...
Quick apply
Call Center Sales Representative
San Diego, CA · Remote
$20/hr
Maintaining detailed and accurate records of customer interactions and sales activity * Staying up ... This is a fully remote position, but you must be located within the United States * Fluent in ...
Remote Nice Call Recording information

Contractor
Posted 25 days ago
Job description
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Role: Genesys Solutions Consultant
location: Greenwood Village, CO (Remote)
Duration: 12+ months (High chances of extension)
Bachelor's degree Required
100% Remote Job
The Contact Center Strategy - Telephony Infrastructure (CCS-TI) group within the Infrastructure Management Group (IMG), Network Services (NS) Organization is looking for an exceptional Support engineer for supporting activities related to the Enterprise Telephony Infrastructure platform (i.e. virtualization of multiple call centers, multi-channel access, intelligent routing, computer telephony integration, telephonic and web self-service, and common/intelligent desktops, Virtual Hold, etc.).
6 - 10 years' experience is required
Implementation and maintenance of networks, network analysis, engineering and software functions for Contact Centers.
Incident response and resolution
Problem management updates4.
Cisco Voice and routing
Genesys GVP and IVR platforms
NICE call recording
Call center adjuncts including Symon, Aspect, and Virtual Hold5.
Troubleshooting and solving contact center technology issues
Leadership skills to lead teams in troubleshooting to a good result.
Communication skills at multiple levels
Empathy
Courage
Creativity
For more information, Please contact
Shubham Rastogi
(973) 967-3439
Shubham.rastogi(at)artechinfo.com
About Artech
Sourced by ZipRecruiter
Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).
Industry
Recruiting and staffing services
Company size
10,000+ Employees
Headquarters location
Morristown, NJ, US
Year founded
1992