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Remote Nice Call Recording Jobs Near Me

Voice Engineer

Gahanna, OH · On-site

$105K - $115K/yr

... of call recording systems (Nice) • Strong E911 experience • Good knowledge and familiarity • with Cisco UCS • Good experience with general networking technologies • Strong understanding ...

All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date ...

CISO Advisory Consultant

Columbus, OH · On-site

$160 - $225/hr

Remote (with occasional onsite optional) Clearance/Compliance Requirements: HIPAA/NIST awareness ... NIST CSF , NICE , CIS Controls , and MITRE Telecommunication&CK * Identify skill and leadership ...

Chart Review: 8 min Outreach Attempts: 6 min Actual Call: 11 min Care Coordination: 9 min Total ... Hands-on experience with Electronic Medical Records as well as an understanding of Windows desktop ...

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Voice Engineer in Gahanna, OH (Fulltime, Onsite)

Northern Base

Gahanna, OH • On-site

Full-time

Posted 18 days ago


Job description

Voice Engineer
Gahanna, OH
Fulltime, Onsite
 
Must Have Technical/Functional Skills
•  Strong experience with Voice / VoIP management tools and processes 
• Strong knowledge and experience with Cisco Unified Call Manager  
• Good knowledge and experience with SBC technologies (Oracle) 
• Strong understanding of call recording systems (Nice) 
• Strong E911 experience 
• Good knowledge and familiarity
•  with Cisco UCS 
• Good experience with general networking technologies 
• Strong understanding with Microsoft Teams Calling
• 3+ years of experience managing large call manager telephony environments 
Roles & Responsibilities
• Configure and enable Teams Phone System, policies, calling plans, and number assignments. 
• Work with SBCs (AudioCodes/Ribbon) for Direct Routing setup and testing. 
• Perform user cutovers from Cisco to Teams in coordinated migration waves. 
• Configure Teams call queues, auto attendants, voicemail, and routing policies. 
• Migrate and validate analog and specialty lines (gateways/intercom/paging). 
• Coordinate with carriers for number porting and PSTN transitions
• Reconfigure or decommission Cisco voice gateways and SIP trunks postmigration. 
• Update routing tables, dial peers, E911 configurations, and failover paths. 
• Support coexistence scenarios during phased migration. 
• Provide L2/L3 troubleshooting during pilot and mass migration phases. 
• Identify issues in SBC routing, Teams policy conflicts, or device registration failures. 
• Handle escalations related to call quality, dropped calls, and network dependencies. 
• Create detailed SOPs, migration runbooks, rollback plans, and user guides.