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Client Experience Intern Jobs (NOW HIRING)

OCV LLC

Client Experience Intern

Opelika, AL · On-site

We are currently recruiting for a Client Experience Part-Time Intern to work on-site at our headquarters in Opelika, Alabama. Our Client Experience Interns are key contributors to the seamless ...

New

tms

Product Experience Intern

Chicago, IL

$20/hr

Throughout the summer, as an intern at tms, you will take part in real client projects and will ... The Product Experience Intern will be diving into front end and back end technology solutions that ...

New

tms

Product Experience Intern

Chicago, IL · On-site

$20/hr

Throughout the summer, as an intern at tms, you will take part in real client projects and will ... The Product Experience Intern will be diving into front end and back end technology solutions that ...

New

AEG

Guest Experience Intern

Brooklyn, NY · On-site

$16.50 - $22/hr

Guest Experience Intern (Front Desk) Duration: September 2026 - November 2026 Location: Onsite ... Support a welcoming, professional client experience through strong in-person, phone, and written ...

Emerson

Customer Experience Intern

Austin, TX · On-site

As a Customer Experience Intern, you will be responsible for understanding and elevating customer ... Experience in customer or client facing roles * Project managed large projects with set deadlines ...

New

Emerson

Customer Experience Intern

Austin, TX

As a Customer Experience Intern, you will be responsible for understanding and elevating customer ... Experience in customer or client facing roles * Project managed large projects with set deadlines ...

New

Emerson

Customer Experience Intern

Austin, TX

As a Customer Experience Intern, you will be responsible for understanding and elevating customer ... Experience in customer or client facing roles * Project managed large projects with set deadlines ...

New

Emerson

As a Customer Experience Intern, you will be responsible for understanding and elevating customer ... Experience in customer or client facing roles * Project managed large projects with set deadlines ...

New

Emerson Group

Customer Experience Intern

Austin, TX · On-site

As a Customer Experience Intern, you will be responsible for understanding and elevating customer ... Experience in customer or client facing roles * Project managed large projects with set deadlines ...

New

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Client Experience Intern information

What does a client experience intern do?

A Client Experience Intern supports the client experience team by assisting with various tasks that enhance customer satisfaction and engagement. This can include conducting research on client needs, gathering feedback, helping resolve client issues, and participating in the development of client-focused initiatives. Interns may also assist in organizing client meetings, preparing reports, and collaborating with other departments to ensure a seamless client journey. The role provides valuable exposure to customer relationship management and the opportunity to develop communication and problem-solving skills.

What types of projects or tasks can a client experience intern expect to work on during their internship?

As a Client Experience Intern, you can expect to assist with a variety of tasks aimed at supporting and improving the overall client journey. Typical responsibilities include gathering and analyzing client feedback, helping coordinate meetings or events, preparing client-facing materials, and collaborating with cross-functional teams such as sales, marketing, and customer support. Interns often get hands-on experience in process improvement initiatives and may have opportunities to contribute ideas for enhancing client satisfaction. This role provides valuable insights into customer relationship management and is a great stepping stone for careers in client services or account management.

What are the key skills and qualifications needed to thrive as a client experience intern, and why are they important?

To thrive as a Client Experience Intern, you need strong communication skills, attention to detail, and a background in business, marketing, or a related field. Familiarity with CRM systems, customer feedback tools, and Microsoft Office is typically expected. Exceptional interpersonal skills, a proactive attitude, and the ability to multitask help interns build positive client relationships and support team objectives. These capabilities are crucial for delivering outstanding client service and enhancing overall customer satisfaction in a competitive business environment.

What is the difference between Client Experience Intern vs Customer Service Representative?

AspectClient Experience InternCustomer Service Representative
CredentialsTypically pursuing or recent graduate, some internships may require relevant courseworkHigh school diploma or equivalent, some roles may prefer experience
Work EnvironmentInternship setting, often in office or remote, learning-focusedCustomer-facing roles, call centers, retail, or online support
Industry UsageCommon in corporate, tech, and service industries for entry-level experienceWidespread across retail, telecom, hospitality, and service sectors

The Client Experience Intern role is typically an entry-level internship focused on learning about client interactions and support within a company, often involving training and shadowing. In contrast, a Customer Service Representative is a more established role involving direct customer interaction, problem-solving, and support. While both roles aim to enhance customer satisfaction, the intern position is more educational and developmental, whereas the representative role is operational and service-oriented.

What cities are hiring for Client Experience Intern jobs?

Cities with the most Client Experience Intern job openings:

What are the most commonly searched types of Client Experience jobs?

The most popular types of Client Experience jobs are:

What states have the most Client Experience Intern jobs?

States with the most job openings for Client Experience Intern jobs include:

Client Experience Intern jobs near you

Client Experience Intern

OCV LLC

Opelika, AL • On-site

Part-time

Retirement

Posted yesterday

New

Job description

Are you a current student enrolled at a college or university looking to gain professional organizational and account management experience? Do you want to join a fast-growing company with a mission to serve? We are OCV LLC. For more than 15 years, we have specialized in mobile app development for law enforcement, public safety, emergency management and public health agencies. Our custom apps for iPhone and Android devices help public safety organizations reach their citizens where they are: their smartphones. We have grown to be a leader in our field and are in search other motivated professionals to add to our dynamic team. We are currently recruiting for a Client Experience Part-Time Intern to work on-site at our headquarters in Opelika, Alabama. Our Client Experience Interns are key contributors to the seamless delivery of high-quality client services by focusing on quality assurance, internal process optimization, and the preparation of client-facing analytical materials. 

What We Offer:

  • Opportunity to gain professional experience and ongoing training & development.
  • Collaborative and innovative work environment.
  • 401K Retirement Plan with up to 3.5% company match.
  • Exposure to client experience strategy and support operations.
  • Hands-on experience with app and website quality assurance as well as practical use of CRM tools and client data.

Primary Job Responsibilities:

  • Perform rigorous quality control reviews of pre-conference mobile applications and websites, validating features, functionality, and navigation. 
  • Systematically identify, document, and report visible defects, errors, or broken links to ensure a flawless client experience.
  • Review completed support tickets for accuracy and confirming resolution details for client communication readiness.
  • Manage and analyze client experience data within the CRM, identifying and compiling trends, open issues, and historical data for team follow-up.
  • Support the Client Experience team by pulling relevant data and assisting with the creation of accurate, clear, and consistent presentation materials for client app reviews.
  • Ensure the integrity of internal systems by adding legacy agency data to the CRM queue for visibility. 
  • Support ongoing client engagement strategies and future communication planning through effective management of client data and internal resources.

What We Require for This Role:

  • Currently enrolled in a college or university in Information Systems, Business Administration or other related field.
  • Strong quality assurance and detail-oriented mindset.
  • Excellent written and verbal communication skills.
  • Demonstrated ability to follow structured processes and document findings effectively.
  • Basic proficiency with digital products and websites; familiarity with CRM tools (HubSpot experience is a plus).
  • Comfort working with internal data, dashboards, and tools.
  • Highly organized, reliable, and capable of managing multiple concurrent tasks.
  • Proficient in Google Suite and/or Microsoft Office.

 Apply today and become