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Client Experience Intern Jobs in Virginia (NOW HIRING)

PBMares LLP

Winter Assurance Internship 2027

Newport News, VA · On-site

$13.75 - $18.25/hr

... intern's growth toward becoming a future audit professional and strategic contributor to client service. Client Service Excellence: - Contributes to a positive client experience by demonstrating ...

PBMares LLP

Winter Assurance Internship 2027

Newport News, VA · On-site

$13.50 - $18.25/hr

... intern's growth toward becoming a future audit professional and strategic contributor to client service. Client Service Excellence: * Contributes to a positive client experience by demonstrating ...

New

IBM

$15.50 - $20.50/hr

As an IBM intern, you won't just gain experience - you'll start thinking, working, and growing like ... Support operational improvement by designing models for a seamless client experience, contributing ...

IBM

Federal Consulting Intern 2027

Herndon, VA · On-site

$15.50 - $20.50/hr

As an IBM intern, you won't just gain experience - you'll start thinking, working, and growing like ... Support operational improvement by designing models for a seamless client experience, contributing ...

IBM

Federal Consulting Intern 2027

Herndon, VA · On-site

$15.50 - $20.50/hr

As an IBM intern, you won't just gain experience - you'll start thinking, working, and growing like ... Support operational improvement by designing models for a seamless client experience, contributing ...

IBM

Federal Consulting Intern 2027

Herndon, VA · On-site

$15.50 - $20.50/hr

As an IBM intern, you won't just gain experience - you'll start thinking, working, and growing like ... Support operational improvement by designing models for a seamless client experience, contributing ...

IBM

Federal Package Consulting Intern - Oracle 2027

Herndon, VA · On-site

$15.50 - $20.50/hr

As an IBM intern, you won't just gain experience - you'll start thinking, working, and growing like ... Support operational improvement by designing models for a seamless client experience, contributing ...

IBM

Federal Package Consulting Intern - Oracle 2027

Herndon, VA · On-site

$15.50 - $20.50/hr

As an IBM intern, you won't just gain experience - you'll start thinking, working, and growing like ... Support operational improvement by designing models for a seamless client experience, contributing ...

IBM

$15.50 - $20.50/hr

As an IBM intern, you won't just gain experience - you'll start thinking, working, and growing like ... Support operational improvement by designing models for a seamless client experience, contributing ...

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Client Experience Intern information

What does a client experience intern do?

A Client Experience Intern supports the client experience team by assisting with various tasks that enhance customer satisfaction and engagement. This can include conducting research on client needs, gathering feedback, helping resolve client issues, and participating in the development of client-focused initiatives. Interns may also assist in organizing client meetings, preparing reports, and collaborating with other departments to ensure a seamless client journey. The role provides valuable exposure to customer relationship management and the opportunity to develop communication and problem-solving skills.

What types of projects or tasks can a client experience intern expect to work on during their internship?

As a Client Experience Intern, you can expect to assist with a variety of tasks aimed at supporting and improving the overall client journey. Typical responsibilities include gathering and analyzing client feedback, helping coordinate meetings or events, preparing client-facing materials, and collaborating with cross-functional teams such as sales, marketing, and customer support. Interns often get hands-on experience in process improvement initiatives and may have opportunities to contribute ideas for enhancing client satisfaction. This role provides valuable insights into customer relationship management and is a great stepping stone for careers in client services or account management.

What are the key skills and qualifications needed to thrive as a client experience intern, and why are they important?

To thrive as a Client Experience Intern, you need strong communication skills, attention to detail, and a background in business, marketing, or a related field. Familiarity with CRM systems, customer feedback tools, and Microsoft Office is typically expected. Exceptional interpersonal skills, a proactive attitude, and the ability to multitask help interns build positive client relationships and support team objectives. These capabilities are crucial for delivering outstanding client service and enhancing overall customer satisfaction in a competitive business environment.

What is the difference between Client Experience Intern vs Customer Service Representative?

AspectClient Experience InternCustomer Service Representative
CredentialsTypically pursuing or recent graduate, some internships may require relevant courseworkHigh school diploma or equivalent, some roles may prefer experience
Work EnvironmentInternship setting, often in office or remote, learning-focusedCustomer-facing roles, call centers, retail, or online support
Industry UsageCommon in corporate, tech, and service industries for entry-level experienceWidespread across retail, telecom, hospitality, and service sectors

The Client Experience Intern role is typically an entry-level internship focused on learning about client interactions and support within a company, often involving training and shadowing. In contrast, a Customer Service Representative is a more established role involving direct customer interaction, problem-solving, and support. While both roles aim to enhance customer satisfaction, the intern position is more educational and developmental, whereas the representative role is operational and service-oriented.

What are the most commonly searched types of Client Experience jobs in Virginia?

The most popular types of Client Experience jobs in Virginia are:

What cities in Virginia are hiring for Client Experience Intern jobs?

Cities in Virginia with the most Client Experience Intern job openings:

Client Experience Intern jobs near you

Winter Assurance Internship 2027

PBMares LLP

Newport News, VA • On-site

$13.75 - $18.25/hr

Internship

Posted 4 days ago

Job description

Job Summary: The Accounting Intern contributes to high-quality assurance services by supporting engagement teams in delivering accurate, timely, and insightful financial information to clients across diverse industries. The role builds foundational technical and analytical capabilities, including the use of approved AI-enabled audit tools, while developing professional judgment and an understanding of risk, internal controls, and financial reporting. This position provides meaningful exposure to public accounting, fostering the intern's growth toward becoming a future audit professional and strategic contributor to client service.

Client Service Excellence: - Contributes to a positive client experience by demonstrating professionalism, responsiveness, and clear communication.- Supports engagement teams in preparing client information requests and performing follow-up to ensure timely and complete responses.- Participates in client meetings through observation and note-taking to understand client expectations and engagement scope.- Adheres to deadlines and quality expectations in alignment with client commitments. Technical Expertise: - Performs analytical procedures and testing of fundamental financial statement areas (e.g., cash, fixed assets, accounts payable) using firm-approved audit methodologies.- Supports assessment of client internal controls by documenting process workflows and executing control testing under supervision.- Applies foundational accounting principles, including relevant FASB and AICPA guidance, in completing audit procedures.- Utilizes audit software, data analytics tools, and approved AI-assisted applications in accordance with firm policy, ensuring human review of all outputs.- Assists with drafting basic financial statements and related deliverables.- Clearly documents procedures performed using Microsoft Office and other firm-standard applications. People Management and Relationships: - Builds effective working relationships with engagement teams through collaboration, reliability, and openness to feedback.- Demonstrates strong interpersonal and communication skills when engaging with colleagues and clients

Growth and Profitability: - Manages assigned work efficiently to support engagement team productivity and profitability.- Looks for opportunities to enhance quality or efficiency through technology, standardized processes, or improved documentation. Technology and Innovation: - Utilizes approved AI tools in accordance with firm policies, data privacy requirements, and ethical standards, with human review and accountability for all final outputs.- Leverages firm technology to improve workflow efficiency, accuracy, and client service delivery.

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