Client Experience Intern Jobs in Virginia (NOW HIRING)

Introduction
Launch your career like an IBMer
Every IBMer has a story. For many, it started with an internship.
As an IBM intern, you won't just gain experience - you'll start thinking, working, and growing like an IBMer. From day one, you'll contribute to real client projects across diverse industries, working alongside experienced IBMers who are invested in your success. You'll be challenged, supported, and inspired, often all in the same day. You'll develop technical expertise and consulting skills in a culture built on continuous learning, mentorship, and coaching. High-performing interns have a clear pathway into IBM's Associate Program, launching careers at one of the world's most innovative technology and consulting companies.
About the Team
In this role, you will join IBM's US Federal team to deliver secure, mission-critical technology solutions for government agencies. You'll work with federal, state, and local clients while developing specialized expertise in government compliance and security standards. This role offers unique career growth in a high-demand sector where your contributions directly impact public services and government missions.
Your role and responsibilities
During your internship, you can enhance your knowledge and gain professional experience by working on client projects. This role provides an exceptional opportunity to build a compelling portfolio, acquire new skills, gain insights into diverse industries, and embrace novel challenges for your future career.
At IBM, we prioritize continuous learning, skill development, and personal growth within a culture of coaching and mentorship. As an intern, you'll experience this culture and have the opportunity to advance to our associate program based on results and performance
Work experiences you could be exposed to:

• Market Dynamics: Immersing yourself in primary research and collaborate with dynamic teams assisting clients in navigating market trends and refining competitive strategies.
• Operational Excellence: Support operational improvement by designing models for a seamless client experience, contributing to heightened efficiency and effectiveness in operational processes.
• Stakeholder Engagement: Support workshops, meetings, and interviews to understand and document requirements collaborating with diverse teams to capture and synthesizing essential information.
• Project Exposure: Gain hands on experience shadowing product teams and enterprise-wide data integrations. Contribute to data analytics assessments and actively participate in cloud migration and system implementations across major platforms.

The primary internship program dates are May 24, 2027 - July 30, 2027 (10 weeks).
Candidates must have the ability to obtain and maintain a Federal security clearance while in IBM Consulting-Federal.
To give yourself the best opportunity for success, we advise applying only to roles that align with your skills and experience, rather than applying broadly across all entry-level positions. You'll receive a status update email for each application, so be sure to check your IBM Careers account regularly - it's the best way to get a centralized view of which roles you have active applications against.
The below requirements are a guideline. If you have transferable skills we encourage you to apply to this role.
Required education
Bachelor's Degree
Preferred education
None
Required technical and professional expertise

• Strong interpersonal skills that enhance collaboration and relationship building, while also managing dynamic workloads in an agile environment
• Have initiative and passion to actively seek new knowledge and improve skills while embracing a growth mindset to assimilate diverse viewpoints
• Demonstrate leadership experience and ability to communicate effectively through active listening; while also be willing to adapt and have a readiness to take ownership of tasks and challenges.
• Interest in one or more of the following types of consulting: package, security, strategy, application, business transformation, or experience.

Preferred technical and professional experience

• Can understand clients' needs and challenges, applying a creative and logical approach to identify solutions.
• Demonstrate foundational quantitative analysis skills and ability to develop data driven recommendations.
• Exposure to one of the following programming technologies (e.g., JavaScript, HTML, XML, SQL) is a plus.

ABOUT BUSINESS UNIT
IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILS
IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:
- Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
- Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
- Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
- Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
- Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences
We consider qualified applicants with criminal histories, consistent with applicable law.
This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.