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Client Experience Intern Jobs in Virginia (NOW HIRING)

PBMares LLP

Accounting Intern- Summer 2027

Newport News, VA · On-site

$14.50 - $18.50/hr

The Accounting Intern supports client engagement teams by developing foundational tax, assurance ... Reliable transportation for client site visits. Preferred Education and Experience: * GPA of 3.5 or ...

New

PBMares LLP

Accounting Intern- Summer 2027

Newport News, VA

$14.50 - $18.50/hr

The Accounting Intern supports client engagement teams by developing foundational tax, assurance ... client site visits. Preferred Education and Experience: - GPA of 3.5 or higher.- Exposure to ...

CLEARPOINT CPAS PC

Tax Intern

Norton, VA · On-site

As a Tax Intern at ClearPoint CPAs, you'll gain practical experience in public accounting during ... client-focused firm that values clarity, confidence, and care. * Gain real-world tax experience ...

Forvis Mazars

Intern IT Audit Summer 2027

Tysons, VA

$15.25 - $20.25/hr

As an intern on the IT Audit team, you will help clients identify and manage that risk and improve ... Delivering Forvis Mazars' commitment to unmatched client experience through timely and responsive ...

Forvis Mazars

Intern IT Audit Summer 2027

Richmond, VA

$14.75 - $19.75/hr

As an intern on the IT Audit team, you will help clients identify and manage that risk and improve ... Delivering Forvis Mazars' commitment to unmatched client experience through timely and responsive ...

Forvis Mazars

Intern IT Audit Summer 2027

Richmond, VA · On-site

$14.75 - $19.75/hr

As an intern on the IT Audit team, you will help clients identify and manage that risk and improve ... Delivering Forvis Mazars' commitment to unmatched client experience through timely and responsive ...

Forvis Mazars

Intern IT Audit Summer 2027

Richmond, VA

$14.75 - $19.75/hr

As an intern on the IT Audit team, you will help clients identify and manage that risk and improve ... Delivering Forvis Mazars' commitment to unmatched client experience through timely and responsive ...

Forvis Mazars

Intern IT Audit Summer 2027

Tysons, VA · On-site

$15.25 - $20.25/hr

As an intern on the IT Audit team, you will help clients identify and manage that risk and improve ... Delivering Forvis Mazars' commitment to unmatched client experience through timely and responsive ...

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Client Experience Intern information

What does a client experience intern do?

A Client Experience Intern supports the client experience team by assisting with various tasks that enhance customer satisfaction and engagement. This can include conducting research on client needs, gathering feedback, helping resolve client issues, and participating in the development of client-focused initiatives. Interns may also assist in organizing client meetings, preparing reports, and collaborating with other departments to ensure a seamless client journey. The role provides valuable exposure to customer relationship management and the opportunity to develop communication and problem-solving skills.

What types of projects or tasks can a client experience intern expect to work on during their internship?

As a Client Experience Intern, you can expect to assist with a variety of tasks aimed at supporting and improving the overall client journey. Typical responsibilities include gathering and analyzing client feedback, helping coordinate meetings or events, preparing client-facing materials, and collaborating with cross-functional teams such as sales, marketing, and customer support. Interns often get hands-on experience in process improvement initiatives and may have opportunities to contribute ideas for enhancing client satisfaction. This role provides valuable insights into customer relationship management and is a great stepping stone for careers in client services or account management.

What are the key skills and qualifications needed to thrive as a client experience intern, and why are they important?

To thrive as a Client Experience Intern, you need strong communication skills, attention to detail, and a background in business, marketing, or a related field. Familiarity with CRM systems, customer feedback tools, and Microsoft Office is typically expected. Exceptional interpersonal skills, a proactive attitude, and the ability to multitask help interns build positive client relationships and support team objectives. These capabilities are crucial for delivering outstanding client service and enhancing overall customer satisfaction in a competitive business environment.

What is the difference between Client Experience Intern vs Customer Service Representative?

AspectClient Experience InternCustomer Service Representative
CredentialsTypically pursuing or recent graduate, some internships may require relevant courseworkHigh school diploma or equivalent, some roles may prefer experience
Work EnvironmentInternship setting, often in office or remote, learning-focusedCustomer-facing roles, call centers, retail, or online support
Industry UsageCommon in corporate, tech, and service industries for entry-level experienceWidespread across retail, telecom, hospitality, and service sectors

The Client Experience Intern role is typically an entry-level internship focused on learning about client interactions and support within a company, often involving training and shadowing. In contrast, a Customer Service Representative is a more established role involving direct customer interaction, problem-solving, and support. While both roles aim to enhance customer satisfaction, the intern position is more educational and developmental, whereas the representative role is operational and service-oriented.

What are the most commonly searched types of Client Experience jobs in Virginia?

The most popular types of Client Experience jobs in Virginia are:

What cities in Virginia are hiring for Client Experience Intern jobs?

Cities in Virginia with the most Client Experience Intern job openings:

Client Experience Intern jobs near you

Accounting Intern- Summer 2027

PBMares LLP

Newport News, VA • On-site

$14.50 - $18.50/hr

Temporary, Internship

Posted 3 days ago

New

Key responsibilities

  • Support engagement teams by preparing accurate workpapers and contributing to engagement efficiency.

  • Apply developing knowledge of tax law, accounting principles, and auditing standards to assigned tasks, including analytical procedures and documentation.

  • Use PBMares-approved AI tools and digital platforms appropriately, ensuring all outputs are reviewed for accuracy and compliance.

Job description

Job Summary: The Accounting Intern supports client engagement teams by developing foundational tax, assurance, and accounting capabilities while applying analytical thinking and sound judgment under supervision. This role enhances the firm’s client service delivery by producing accurate workpapers, learning to use PBMares-approved technologies, including AI-assisted tools with required human review—and contributing to engagement efficiency. The intern gains exposure to diverse industries, builds professional skills, and supports high-quality output that aligns with firm standards and strategic priorities.
Client Service Excellence:
• Support engagement teams in delivering timely, accurate work that meets client expectations.
• Communicate proactively to clarify requirements and provide status updates.
• Observe client meetings to build awareness of professional communication and client service standards.
• Prepare clear, well-organized workpapers that contribute to smooth engagement execution.
Technical Expertise:
• Apply developing knowledge of tax law, accounting principles, and auditing standards to assigned work.
• Perform analytical procedures, testing, and documentation with accuracy and attention to detail.
• Assist with evaluating internal controls and identifying potential issues under supervision.
• Use PBMares-approved AI tools appropriately, ensuring all AI-assisted output is reviewed for accuracy and compliance.
• Demonstrate increasing proficiency with firm technology, including audit/tax software and Microsoft Office.
People Management and Relationships: 
• Collaborate effectively with team members by communicating clearly and meeting commitments.
• Seek and apply feedback to strengthen technical capabilities and professional behaviors.
• Demonstrate professionalism, reliability, and respect in all team interactions.
Growth and Profitability:
• Manage time effectively to support efficient engagement execution and meet billable hour goals.
• Produce accurate work that minimizes rework and contributes to engagement efficiency.
• Leverage technology and AI-enabled tools to improve workflow accuracy and speed while maintaining quality.
Technology and Innovation:
• Use firm-approved AI tools in accordance with PBMares policies, ensuring human review of all outputs.
• Leverage digital platforms and workflow tools to enhance accuracy and productivity.
• Identify opportunities to use technology to streamline work and improve team efficiency.
Travel Requirements:
Minimal travel required; occasional client site visits may be necessary.
Work Environment & Physical Requirements:
• Professional office environment with standard business equipment.
• May require extended periods of sitting, standing, or travel.
• Overtime required during peak periods.
Required Education and Experience:
• Pursuing a bachelor’s degree in Accounting (rising junior or senior).
• On track to meet requirements for CPA exam eligibility.
• Minimum 3.0 GPA.
• Proficiency in Microsoft Office (Word, Excel).
• Strong communication and interpersonal skills.
• Reliable transportation for client site visits.
Preferred Education and Experience:
• GPA of 3.5 or higher.
• Exposure to QuickBooks or similar accounting software.
Affirmative Action/EEO statement
It is the firm’s policy to provide equal opportunity to all qualified persons without regard to race, creed, color, sex, sexual orientation, gender identity, age, national origin, religion, disability, or veteran status. We are proud to be an EEO/AA employer M/F/D/V.