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Client Experience Intern Jobs in Virginia (NOW HIRING)

KME.digital

Digital Marketing Intern

Alexandria, VA

Ability to understand client objectives and be willing to build effective strategies to meet client ... CMS (experience with at least one, such as WordPress, ExpressionEngine, Joomla, Drupal, etc)

KME Digital

Digital Marketing Intern

Alexandria, VA · On-site

Ability to understand client objectives and be willing to build effective strategies to meet client ... CMS (experience with at least one, such as WordPress, ExpressionEngine, Joomla, Drupal, etc)

CLEARPOINT CPAS PC

Tax Intern

Norton, VA · On-site

As a Tax Intern at ClearPoint CPAs, you'll gain practical experience in public accounting during ... client-focused firm that values clarity, confidence, and care. * Gain real-world tax experience ...

Triad Engineering

Survey Intern

Winchester, VA · On-site

$14 - $16/hr

... experience by supporting senior survey and technical personnel with the planning, design and ... At Triad, we are small enough to be responsive to individual client needs, yet large enough to ...

U.S Comm for Refuge

Communications Intern

Arlington, VA · On-site

$17.25 - $22.75/hr

This position does not entail providing or assisting with direct client services. POSITION The ... Experience with social media management, graphic design, photography, video editing, or other ...

Triad Engineering

Survey Intern

Winchester, VA

$16.25 - $21.25/hr

... experience by supporting senior survey and technical personnel with the planning, design and ... At Triad, we are small enough to be responsive to individual client needs, yet large enough to ...

Kositzka Wicks and Co

Tax Season Intern

Richmond, VA · On-site

$26/hr

Potential to continue as a Summer Intern or Staff Accountant I Overview Join KWC, one of Virginia ... You'll gain practical experience preparing tax returns, working with client engagements, and ...

Sodexo

Campus Intern

Fredericksburg, VA · On-site

$17/hr

These responsibilities may differ among accounts, depending on business necessities and client ... No experience required. Link to full What We Offer: * Flexible and supportive work environment, so ...

Sodexo

Campus Intern

Fredericksburg, VA · On-site

$17/hr

These responsibilities may differ among accounts, depending on business necessities and client ... No experience required. Link to full What We Offer: * Flexible and supportive work environment, so ...

Kositzka Wicks and Co

Tax Season Intern

Alexandria, VA · On-site

$30/hr

Potential to continue as a Summer Intern or Staff Accountant I Overview Join KWC, one of Virginia ... You'll gain practical experience preparing tax returns, working with client engagements, and ...

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Client Experience Intern information

What does a client experience intern do?

A Client Experience Intern supports the client experience team by assisting with various tasks that enhance customer satisfaction and engagement. This can include conducting research on client needs, gathering feedback, helping resolve client issues, and participating in the development of client-focused initiatives. Interns may also assist in organizing client meetings, preparing reports, and collaborating with other departments to ensure a seamless client journey. The role provides valuable exposure to customer relationship management and the opportunity to develop communication and problem-solving skills.

What are the key skills and qualifications needed to thrive as a client experience intern, and why are they important?

To thrive as a Client Experience Intern, you need strong communication skills, attention to detail, and a background in business, marketing, or a related field. Familiarity with CRM systems, customer feedback tools, and Microsoft Office is typically expected. Exceptional interpersonal skills, a proactive attitude, and the ability to multitask help interns build positive client relationships and support team objectives. These capabilities are crucial for delivering outstanding client service and enhancing overall customer satisfaction in a competitive business environment.

What types of projects or tasks can a client experience intern expect to work on during their internship?

As a Client Experience Intern, you can expect to assist with a variety of tasks aimed at supporting and improving the overall client journey. Typical responsibilities include gathering and analyzing client feedback, helping coordinate meetings or events, preparing client-facing materials, and collaborating with cross-functional teams such as sales, marketing, and customer support. Interns often get hands-on experience in process improvement initiatives and may have opportunities to contribute ideas for enhancing client satisfaction. This role provides valuable insights into customer relationship management and is a great stepping stone for careers in client services or account management.

What is the difference between Client Experience Intern vs Customer Service Representative?

AspectClient Experience InternCustomer Service Representative
CredentialsTypically pursuing or recent graduate, some internships may require relevant courseworkHigh school diploma or equivalent, some roles may prefer experience
Work EnvironmentInternship setting, often in office or remote, learning-focusedCustomer-facing roles, call centers, retail, or online support
Industry UsageCommon in corporate, tech, and service industries for entry-level experienceWidespread across retail, telecom, hospitality, and service sectors

The Client Experience Intern role is typically an entry-level internship focused on learning about client interactions and support within a company, often involving training and shadowing. In contrast, a Customer Service Representative is a more established role involving direct customer interaction, problem-solving, and support. While both roles aim to enhance customer satisfaction, the intern position is more educational and developmental, whereas the representative role is operational and service-oriented.

What are the most commonly searched types of Client Experience jobs in Virginia?

The most popular types of Client Experience jobs in Virginia are:

What cities in Virginia are hiring for Client Experience Intern jobs?

Cities in Virginia with the most Client Experience Intern job openings:

Client Experience Intern jobs near you

Audit & Assurance Intern - Summer 2027

Grant Thornton

Arlington, VA • On-site

$40/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 4 days ago

Grant Thornton rating

8.3

Company rating: 8.3 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

8th of 22 rated bookkeepers and accountants

Job description

POSITION SUMMARY: 

Audit Intern 

During your internship at Grant Thornton, you will be exposed to audit procedures in the areas of cash, receivables, inventory, fixed assets, payrolls, and expense analysis.  You will have an opportunity to work alongside Partners, Senior Executives, and peers as a member of the engagement team.  Additionally, you will have an opportunity to learn new skillsets, be involved in office community activities, and build lasting relationships with members of the Grant Thornton team. 

ESSENTIAL DUTIES AND RESPONSIBILITIES 

Reviewing and auditing business transaction cycles including cash, treasury, capital expenditures, and other income and expenses  

Researching audit issues, utilizing electronic data bases, and review-tracking financial information utilizing audit related software  

Identifying, assessing, and informing senior staff members of audit related issues  

Collaboratively working with client team members while building rapport and strong client relationships  

Working closely with staff, managers, and partners on all phases of the project 

Working on a variety of client engagements in varying industries 

Networking with your peers  

Meeting with your mentor for regular feedback and professional development discussions 

Connecting with fellow interns and Grant Thornton staff at social events 

Participating in team-building exercises 

Giving back to the community through outreach activities 

Sharpening your leadership skills  

Other duties as assigned

QUALIFICATIONS 

Pursuing a Bachelor's or Master's degree in Accounting 

Minimum overall GPA of 3.0/4.0

The willingness and ability to work additional hours, as needed, and travel to various client sites

Excellent analytical, communication (written and verbal) and interpersonal skills  

Strong technical aptitude and skillset  

Demonstrated project management skillset including project planning and time management 

Ability to work efficiently and effectively in a complex team environment

Ability to travel on short notice and work additional hours as necessary

Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. No visa sponsorship is available for this position.  

The pay rate for this position in the firm's Metro DC office is $40 per hour. 

At Grant Thornton, we believe in making business more personal and building trust into every result - for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support. It's what makes us different, and we think being different makes us better. 
In the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services - and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services.
In 2025, Grant Thornton formed a multinational, multidisciplinary platform with Grant Thornton Ireland. The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent American and Irish audit practices. With $2.7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border culture.
Grant Thornton is part of the Grant Thornton International Limited network, which provides access to its member firms in more than 150 global markets.The team you're about to join is ready to help you thrive. Here's how:
 Whether it's your work location, weekly schedule, or flex time off, we empower you with the options to work the way that it best serves your clients and your life. Consistent with the firm's hybrid work model, this position will require in-person attendance at least three days per week, either at a GT office or client site.
Here, you are supported to prioritize your overall well-being through work-life integration options that work best for you and those in your household. 
We understand that your needs, responsibilities and experiences are different - and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. See how at www.gt.com/careers
When it comes to inclusion, we are committed to doing more than checking boxes. Explore all the ways we're taking action for diversity, equity & inclusion at www.gt.com/careers

Here's what you can expect next: 
If you apply and are selected to interview, a Grant Thornton team member will reach out to you to schedule a time to connect. We encourage you to also check out other roles that may be a good fit for you or get to know us a little bit better at www.gt.com/careers. 

Benefits:
We understand that your needs, responsibilities and experiences are different, and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. For an overview of our benefit offerings, please visit: https://www.grantthornton.com/careers/rewards-and-benefits
  • Benefits for internship positions: Grant Thornton interns are eligible to participate in the firm's medical, dental and vision insurance programs and the firm's employee assistance program. Interns also receive a minimum of 72 hours of paid sick leave, and are paid for firm holidays that fall within their internship period.
  • Benefits for seasonal employee positions: Grant Thornton seasonal employees are eligible to participate in the firm's medical, dental and vision insurance programs and the firm's employee assistance program. Seasonal employees may also be eligible to participate in the firm's 401(k) savings plan and employee retirement plan in accordance with applicable plan terms and eligibility requirements. Seasonal employees receive a minimum of 72 hours of paid sick leave. 
Grant Thornton employees may be eligible for a discretionary, annual bonus based on individual and firm performance, subject to the terms, conditions and eligibility criteria of the applicable bonus plan or program. Interns and seasonal employees are not eligible for bonus compensation.

Additional Details:       
It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions (including, but not limited to, recruiting, hiring, training, working conditions, promotion, transfer, compensation, benefits, evaluations, and termination) are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy or pregnancy-related condition, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, handicap, genetic predisposition or any other characteristic protected by applicable federal, state, or local law. 

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Grant Thornton to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. To make an accommodation request, please contact HRHelp@us.gt.com. 

For Los Angeles Applicants only: We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

For Massachusetts Applicants only:  It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Grant Thornton does not require or administer lie detector tests as a condition of employment or continued employment.

What Grant Thornton employees say

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About Grant Thornton

Sourced by ZipRecruiter

At Grant Thornton, we believe in making business more personal and building trust into every result - for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support. It's what makes us different, and we think being different makes us better.

Industry

Accounting services

Company size

5,001 - 10,000 Employees

Headquarters location

Chicago, IL, US

Year founded

1924

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