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Client Experience Intern Jobs in Austin, TX (NOW HIRING)

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Client Success Coach

Austin, TX · Remote

$50K - $60K/yr

You are the person who finds the friction in the client experience and engineers it out. WHAT YOU ... We are hiring one intern to learn client success from the inside: real clients, real campaigns ...

Whether you are a recent graduate with untapped potential or a professional with proven experience ... education, professional licensing, intern development programs, University of Parkhill.

Whether you are a recent graduate with untapped potential or a professional with proven experience ... education, professional licensing, intern development programs, University of Parkhill.

Whether you are a recent graduate with untapped potential or a professional with proven experience ... education, professional licensing, intern development programs, University of Parkhill.

Whether you are a recent graduate with untapped potential or a professional with proven experience ... education, professional licensing, intern development programs, University of Parkhill.

Audit Intern Summer 2027

Austin, TX · On-site

$27 - $42/hr

As an intern in Crowe's Audit and Assurance practice you'll get in-depth exposure to the auditing ... client experience. Interns will have the opportunity to work as a team member on diverse client ...

Audit Intern Winter 2028

Austin, TX · On-site

$27 - $42/hr

As an intern in Crowe's Audit and Assurance practice you'll get in-depth exposure to the auditing ... client experience. Interns will have the opportunity to work as a team member on diverse client ...

... experience are highly encouraged to apply. BD Intern Responsibilities & Requirements: * Identify and research potential clients in target markets * Craft compelling bids, tailored to client needs, on ...

Description & Requirements As an intern at Forvis Mazars, you will gain valuable experience that ... That means delivering an Unmatched Client Experience ® while creating a workplace where ...

Description & Requirements As an intern at Forvis Mazars, you will gain valuable experience that ... That means delivering an Unmatched Client Experience ® while creating a workplace where ...

Water Hydraulic Modeling Intern

Austin, TX · On-site

$16.50 - $21.50/hr

This intern will gain real-world experience in modeling and planning for water and wastewater ... client service that reflects our people-first culture, which has achieved Zweig Group Best Firm to ...

This is an ideal opportunity for someone who would like to gain experience in event production and ... Sales Operations and client outreach skills * Reviewing and organizing client deliverables * Basic ...

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Client Experience Intern information

What does a client experience intern do?

A Client Experience Intern supports the client experience team by assisting with various tasks that enhance customer satisfaction and engagement. This can include conducting research on client needs, gathering feedback, helping resolve client issues, and participating in the development of client-focused initiatives. Interns may also assist in organizing client meetings, preparing reports, and collaborating with other departments to ensure a seamless client journey. The role provides valuable exposure to customer relationship management and the opportunity to develop communication and problem-solving skills.

What types of projects or tasks can a client experience intern expect to work on during their internship?

As a Client Experience Intern, you can expect to assist with a variety of tasks aimed at supporting and improving the overall client journey. Typical responsibilities include gathering and analyzing client feedback, helping coordinate meetings or events, preparing client-facing materials, and collaborating with cross-functional teams such as sales, marketing, and customer support. Interns often get hands-on experience in process improvement initiatives and may have opportunities to contribute ideas for enhancing client satisfaction. This role provides valuable insights into customer relationship management and is a great stepping stone for careers in client services or account management.

What are the key skills and qualifications needed to thrive as a client experience intern, and why are they important?

To thrive as a Client Experience Intern, you need strong communication skills, attention to detail, and a background in business, marketing, or a related field. Familiarity with CRM systems, customer feedback tools, and Microsoft Office is typically expected. Exceptional interpersonal skills, a proactive attitude, and the ability to multitask help interns build positive client relationships and support team objectives. These capabilities are crucial for delivering outstanding client service and enhancing overall customer satisfaction in a competitive business environment.

What is the difference between Client Experience Intern vs Customer Service Representative?

AspectClient Experience InternCustomer Service Representative
CredentialsTypically pursuing or recent graduate, some internships may require relevant courseworkHigh school diploma or equivalent, some roles may prefer experience
Work EnvironmentInternship setting, often in office or remote, learning-focusedCustomer-facing roles, call centers, retail, or online support
Industry UsageCommon in corporate, tech, and service industries for entry-level experienceWidespread across retail, telecom, hospitality, and service sectors

The Client Experience Intern role is typically an entry-level internship focused on learning about client interactions and support within a company, often involving training and shadowing. In contrast, a Customer Service Representative is a more established role involving direct customer interaction, problem-solving, and support. While both roles aim to enhance customer satisfaction, the intern position is more educational and developmental, whereas the representative role is operational and service-oriented.

What are the most commonly searched types of Client Experience jobs in Austin, TX?

The most popular types of Client Experience jobs in Austin, TX are:

What cities near Austin, TX are hiring for Client Experience Intern jobs?

Cities near Austin, TX with the most Client Experience Intern job openings:

Client Success Coach

RevText Communications

Austin, TX • Remote

$50K - $60K/yr

Full-time

Posted 7 days ago

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Job description

You own client success delivery for our done-with-you and done-for-you studios, and you assist our DIY clients as needed.

Three parts to the work:

Onboarding. You take new done-with-you clients from signed to sending. You run our done-with-you curriculum, teach the RevText platform, build the first campaigns with them, and hand them the keys once they can drive it themselves.

Then you go further: you own our onboarding tactics and keep sharpening them so every new studio ramps faster than the last.

Ongoing account management. You keep our done-for-you accounts producing. You write their campaign copy, watch their numbers, and bring them the next idea before they ask for it.

Ownership and innovation. You own the client resource library end to end: what gets built, what gets retired, and what gets recorded next. You are the person who finds the friction in the client experience and engineers it out.


WHAT YOU WILL ACTUALLY DO

●     Run the done-with-you curriculum with new studios, start to finish.

●     Own and evolve our onboarding tactics: the curriculum, the checklists, the handoff, all of it.

●     Write SMS campaign copy for clients: winbacks, lead nurture, retention, events, retail, referrals, challenges, etc.

●     Coach clients to write their own compliant, compelling and concise copy.

●     Own the resource library: plan it, build it, record it, keep it current.

●     Record videos for the resource library. Nobody has ever said "I loved that training video." Go be the first one someone says that about. Think "edu-tainment."

●     Film the occasional social media post. Get on camera and be the fun one. Every fit-tech company posts stock footage of a treadmill. We would rather post you, actually explaining why their winback text flopped.

●     Support the sales team on discovery calls as needed as the voice of the client experience.

●     Identify upgrade, upsell or referral opportunities for the sales team.

●     Gather the numbers that become case studies: show-up rate, lead-to-member conversion, winbacks, retention, retail, RSVPs.

●     Find what is broken in the client experience, propose the fix, and ship it.

●     Communicate bugs, improvements and new feature ideas to the team as you lead clients through the platform.

WHO THIS IS FOR

You are organized to the point that nothing falls through. You run your own calendar and your own follow-ups without anyone checking on you.

You are execution focused. You would rather ship the campaign today than perfect the plan by Friday.

You are a builder, not just an operator. Hand you a process and you will run it well once, then come back with a better version.

You write well. Not "I got A's in English" well. You can take a studio owner's rambling idea and turn it into 160 characters that get a member off the couch and into a 6am class. Clean sentence structure, concise, with an undertone that makes people act.

Clients trust you on the first call, and you are comfortable on camera.

You are genuinely tech savvy. Complex platforms do not intimidate you, and you already use AI tools to work faster and think better.

You will be expected to raise our bar here, not just meet it.

You love to serve. You measure your win by your client's win, and you do the unglamorous work when that is what the client needs.

NICE TO HAVE

●     Time in the fitness industry: studio, gym, franchise, front desk, coaching, ownership, any of it.

●     If you are not from the industry, you train regularly and you know it from the inside as a member.

●     Experience with a fitness CRM. Mariana Tek or Mindbody preferred.

●     Experience with SMS, email, or marketing automation software.

●     Experience building training content, courses, or video resources.

THE DETAILS

●     W-2, full time.

●     Remote. No office, no relocation.

●     Compensation discussed in the first conversation.

●     Reports to the Client Success Manager.

Company Description

We do not sell software and walk away. We run the campaigns, we write the copy, and we sit on the calls where a studio owner finds out that texting her lapsed members brought back eleven of them in a week.

Fit-tech is one of the fastest growing corners of the fitness industry, and we are a fast-growing company inside it.

We are hiring one intern to learn client success from the inside: real clients, real campaigns, real numbers. Not coffee runs. If you want a career in fitness, marketing, or tech, this is where all three meet.