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Client Experience Intern Jobs (NOW HIRING)

TechnologyAdvice

Client Success Coordinator

$18.75 - $25/hr

Many of our leaders have grown from within, including our CEO, who started here as an intern. We ... Who you are * 0-2 years of experience in client success, account management, marketing, sales ...

twelveNYC

Sales Intern

New York, NY

$22/hr

Job Overview As a Sales Intern at Twelve, you'll gain hands-on experience supporting our Retail ... client experience. What You'll Do * Support the Retail Sales team with day-to-day sales activities ...

TwelveNYC

Sales Intern

Brooklyn, NY · On-site

$22/hr

Job Overview As a Sales Intern at Twelve, you'll gain hands-on experience supporting our Retail ... client experience. What You'll Do * Support the Retail Sales team with day-to-day sales activities ...

TwelveNYC

Sales Intern

Brooklyn, NY

$22/hr

Job Overview As a Sales Intern at Twelve, you'll gain hands-on experience supporting our Retail ... client experience. What You'll Do * Support the Retail Sales team with day-to-day sales activities ...

Allied Global Marketing

Client Solutions Intern

Chicago, IL · On-site

$15.50 - $20.50/hr

As an AGM intern you will: * Campaign Analysis: Assist in creating detailed campaign recaps to ... Shadow experienced professionals to learn the fundamentals of media buying and planning strategies.

ExhaleIntegrativeServices

Intern

Charlotte, NC · On-site

$14.75 - $19.50/hr

... client progress. Agency Will: 1. Provide a qualified Field Instructor/Supervisor who meets ... learning experience. - When not in the community, the intern must be physically present in the ...

WOW Brand

Business Development Intern

Manhattan, NY · On-site

... Intern , you'll receive hands-on training and real-world experience in sales, client relationship ... Respond promptly to customer inquiries and follow up to ensure a positive client experience.

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Client Experience Intern information

What does a client experience intern do?

A Client Experience Intern supports the client experience team by assisting with various tasks that enhance customer satisfaction and engagement. This can include conducting research on client needs, gathering feedback, helping resolve client issues, and participating in the development of client-focused initiatives. Interns may also assist in organizing client meetings, preparing reports, and collaborating with other departments to ensure a seamless client journey. The role provides valuable exposure to customer relationship management and the opportunity to develop communication and problem-solving skills.

What are the key skills and qualifications needed to thrive as a client experience intern, and why are they important?

To thrive as a Client Experience Intern, you need strong communication skills, attention to detail, and a background in business, marketing, or a related field. Familiarity with CRM systems, customer feedback tools, and Microsoft Office is typically expected. Exceptional interpersonal skills, a proactive attitude, and the ability to multitask help interns build positive client relationships and support team objectives. These capabilities are crucial for delivering outstanding client service and enhancing overall customer satisfaction in a competitive business environment.

What types of projects or tasks can a client experience intern expect to work on during their internship?

As a Client Experience Intern, you can expect to assist with a variety of tasks aimed at supporting and improving the overall client journey. Typical responsibilities include gathering and analyzing client feedback, helping coordinate meetings or events, preparing client-facing materials, and collaborating with cross-functional teams such as sales, marketing, and customer support. Interns often get hands-on experience in process improvement initiatives and may have opportunities to contribute ideas for enhancing client satisfaction. This role provides valuable insights into customer relationship management and is a great stepping stone for careers in client services or account management.

What is the difference between Client Experience Intern vs Customer Service Representative?

AspectClient Experience InternCustomer Service Representative
CredentialsTypically pursuing or recent graduate, some internships may require relevant courseworkHigh school diploma or equivalent, some roles may prefer experience
Work EnvironmentInternship setting, often in office or remote, learning-focusedCustomer-facing roles, call centers, retail, or online support
Industry UsageCommon in corporate, tech, and service industries for entry-level experienceWidespread across retail, telecom, hospitality, and service sectors

The Client Experience Intern role is typically an entry-level internship focused on learning about client interactions and support within a company, often involving training and shadowing. In contrast, a Customer Service Representative is a more established role involving direct customer interaction, problem-solving, and support. While both roles aim to enhance customer satisfaction, the intern position is more educational and developmental, whereas the representative role is operational and service-oriented.

What cities are hiring for Client Experience Intern jobs?

Cities with the most Client Experience Intern job openings:

What are the most commonly searched types of Client Experience jobs?

The most popular types of Client Experience jobs are:

What states have the most Client Experience Intern jobs?

States with the most job openings for Client Experience Intern jobs include:

Client Experience Intern jobs near you

Extended Case Management Intern (Fall 2026)

Theirc

Silver Spring, MD

$14.50 - $19.75/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Scope of Work:

The Extended Case Management (ECM) team provides case management servicestoup to 400 new clients each year at the IRC in Silver Spring. The team works directly with new refugees, asylees and other humanitarian immigrants resettling in the DC Metro area;utilizinga holistic 2Gen household approach for the families served, the team addresses both short-term and long-term barriers to support overall well-being in the US. This intern will report to one of the ECMcaseworkers.

Responsibilities:

  • Conduct check-in calls and send messages to clients todeterminethe status of any unresolved service provision and provide guidance orassistancewith the support of supervisor.

  • Submit and follow up with a variety of external referrals, including for English classes, health screenings, and housingassistanceprograms.

  • Assistclients with scheduling and teaching them how to navigate various organizations, such as public benefit offices or medical offices.

  • Assistclients with completing and following up on applications for public benefits, Medicaid, childcare vouchers, social security cards, and more.

  • Research and build community resources to fill any gaps in services.

  • Provide clients with public transportation orientations in the field if needed.

  • Regularly track service provision through electronic data entry and organize required client documentation.

  • Other duties as assigned by the ECM team.

Learning Objectives:

  • Intern will gain US resettlement agency experience.

  • Intern willacquireknowledge of internal programs and public benefits available to humanitarian immigrant families.

  • Internwill learn how to communicate with varietystakeholderspopulation, including how to effectivelyutilizeinterpreters.

  • Intern will gain skills in building resources and coaching limited Englishproficiencyclients.

  • Internwill learn tracking and reporting requirements for resettlement agencies and how capturing this data improves services.

Qualifications

  • Current undergraduate, graduate student or less than 12 months out of school. *

  • Minimum 24 hours per week, three-month commitment and three full working days per week; full-time 32-37.5 hoursper week highly preferred.

  • Proficient digital literacy skills (e.g., MS Excel, Outlook, and Word) and the ability to learn new software and tasks.

  • Organized and attentive to detail.

  • Ability to work independently and multi-task.

  • Strong verbal and written communication skills.

  • Interest in working in a global environment

  • Knowledge of or interest in learning about public benefits and other community resources.

  • Ability tobuild outcommunity resources is a plus.

  • Driver's license and access to a reliable, insured vehicle is a plus.

  • Fluency in Dari, Pashto, Haitian Creole, Spanish, or Ukrainian is a plus.

TO APPLY
Click Apply Now at the top of this page. Please attach a resume, cover letter, and a list of (at least) three references to your application. The deadline to apply is August 21st, 2026.

This position is for the Fall semester and requires a minimum commitment of 24 hours per week. Ability to work in-person at the Silver Spring office and at a minimum of 15 hours per week is required.

Fall 2026 interns are expected to begin their internship term by attending an in-person intern orientation on September 7th, 2026 from 9:15AM-3:30PM.
We currently offer internships during the following semesters:

Spring: January - May
Summer: June - August
Fall: September - December


Internships are typically posted 2-3 months prior to the anticipated start date.

Note: Internships with the IRC in Silver Spring are unpaid. Fall 2026 interns may be eligible for per diem reimbursement at the rate of $15/day to offset the costs of food and travel. For information on scholarship opportunities, contact your university or the IRC Silver Spring Community Engagement Coordinator Michalina Kulesza at michalina.kulesza@rescue.org.

*Candidates applying not enrolled in an undergraduate or graduate program and outside of 12 months from graduation are welcome to apply.These candidates will be processed as volunteers.

To protect our clients, the IRC requires all selected applicants to complete background checks. We ask that you make a $30 donation to help us cover the associated costs. Currently, 87% of our funding goes directly to programming to support our clients, and your help to cover this cost will ensure that no funding is directed away from serving our clients. Instructions will be provided after you have been selected to intern or volunteer.

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

PROFESSIONAL STANDARDS

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

Cookies: https://careers.rescue.org/us/en/cookiesettings

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

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