ZipRecruiter

Log In

1

Client Experience Intern Jobs (NOW HIRING)

TERRACON

Client Development Intern

Lenexa, KS · On-site

$14 - $18.75/hr

Client Development Internship Our internship and co-op program provides hands-on exposure to client ... The program prepares students to launch their careers with industryrelevant experience, a strong ...

TERRACON

Client Development Intern

Lenexa, KS · On-site

$14 - $18.50/hr

... experience, strengthening relationships, and driving sustainable growth. Key Learning Areas Fundamentals of client development and relationship management Proposal strategy, positioning, and pursuit ...

KPM CPAs & Advisors

Marketing Intern

Springfield, MO · On-site

$12.75 - $17/hr

The Marketing Intern will assist with marketing operations across several key areas including ... client experience. Responsibilities: Client & Prospect Activities * Print, bind, and assist with ...

KPM CPAs, PC

Marketing Intern

Springfield, MO · On-site

$12.75 - $17/hr

The Marketing Intern will assist with marketing operations across several key areas including ... client experience. Responsibilities: Client & Prospect Activities * Print, bind, and assist with ...

KPM CPAs, PC

Marketing Intern

Springfield, MO · On-site

$12.75 - $17/hr

The Marketing Intern will assist with marketing operations across several key areas including ... client experience. Responsibilities: Client & Prospect Activities * Print, bind, and assist with ...

NFP

Client Account Operations Intern

Albany, NY

$18 - $24/hr

As part of the team, the intern will attend periodic outside meetings with partners, client groups ... The hourly salary offered will be determined by factors including, but not limited to, experience ...

Ametek

Inside Sales / Client Services Intern

Columbus, OH · On-site

$14.50 - $19.50/hr

The Inside Sales Intern within the Client Services team supports aftermarket parts and service ... Experience working with AI, including creating agents * Excellent computer skills * Good ...

next page

Showing results 1-20

People also search for

All JobsClient Experience Intern Jobs

Client Experience Intern information

What are the key skills and qualifications needed to thrive as a Client Experience Intern, and why are they important?

To thrive as a Client Experience Intern, you need strong communication skills, attention to detail, and a background in business, marketing, or a related field. Familiarity with CRM systems, customer feedback tools, and Microsoft Office is typically expected. Exceptional interpersonal skills, a proactive attitude, and the ability to multitask help interns build positive client relationships and support team objectives. These capabilities are crucial for delivering outstanding client service and enhancing overall customer satisfaction in a competitive business environment.

What types of projects or tasks can a Client Experience Intern expect to work on during their internship?

As a Client Experience Intern, you can expect to assist with a variety of tasks aimed at supporting and improving the overall client journey. Typical responsibilities include gathering and analyzing client feedback, helping coordinate meetings or events, preparing client-facing materials, and collaborating with cross-functional teams such as sales, marketing, and customer support. Interns often get hands-on experience in process improvement initiatives and may have opportunities to contribute ideas for enhancing client satisfaction. This role provides valuable insights into customer relationship management and is a great stepping stone for careers in client services or account management.

What does a Client Experience Intern do?

A Client Experience Intern supports the client experience team by assisting with various tasks that enhance customer satisfaction and engagement. This can include conducting research on client needs, gathering feedback, helping resolve client issues, and participating in the development of client-focused initiatives. Interns may also assist in organizing client meetings, preparing reports, and collaborating with other departments to ensure a seamless client journey. The role provides valuable exposure to customer relationship management and the opportunity to develop communication and problem-solving skills.

What is the difference between Client Experience Intern vs Customer Service Representative?

AspectClient Experience InternCustomer Service Representative
CredentialsTypically pursuing or recent graduate, some internships may require relevant courseworkHigh school diploma or equivalent, some roles may prefer experience
Work EnvironmentInternship setting, often in office or remote, learning-focusedCustomer-facing roles, call centers, retail, or online support
Industry UsageCommon in corporate, tech, and service industries for entry-level experienceWidespread across retail, telecom, hospitality, and service sectors

The Client Experience Intern role is typically an entry-level internship focused on learning about client interactions and support within a company, often involving training and shadowing. In contrast, a Customer Service Representative is a more established role involving direct customer interaction, problem-solving, and support. While both roles aim to enhance customer satisfaction, the intern position is more educational and developmental, whereas the representative role is operational and service-oriented.

What cities are hiring for Client Experience Intern jobs? Cities with the most Client Experience Intern job openings:
What are the most commonly searched types of Client Experience jobs? The most popular types of Client Experience jobs are:
What states have the most Client Experience Intern jobs? States with the most job openings for Client Experience Intern jobs include:
Client Experience Intern jobs near you

Client Success Intern

Vektor Logistics, Inc.

Monterey, CA

Other

Posted 18 days ago

Job description

Description

 At Vektor Logistics, we are dedicated to seamlessly connecting suppliers of perishable food and beverages with retailers, all while prioritizing people, fostering strong relationships, and ensuring supply chain excellence in every shipment we handle. 

Your goal as part of the team during your internship is to play a role in growing a portfolio of customer and carrier relationships through focus on execution, client experience, and efficiency. We will provide the knowledge, internal strength, support, and expertise of the foundational "boots on the ground" team whose goal is to see you thrive and be inspired to pursue a long-term career in this dynamic, ever-changing, and fun industry. 


This role is an in-office position located in either Monterey, CA or Fresno, CA. 


Duties and Responsibilities include:


Execution

Answer customer/carrier calls, chats, and/or emails quickly, address all customer/carrier questions and concerns

Notates all calls and actions in appropriate places (TMS, Teams, etc.)

Performs routine tracking and tracing, updating loads as necessary

Performs corrections or updated to minor load issues 

Provides solutions to site related issues and/or triages issues as necessary

Escalates larger customer, carrier, and load issues to appropriate parties/departments

Follows all Vektor SOPs


Customer Service

Provides "best in class" customer service by actively listening to customers/carriers, educating consumers, when necessary, effectively identifying solutions, and taking quick actions

Follows through on customer/carrier requests to ensure satisfaction, where applicable invites feedback and seeks suggestions for improvement

Manages conflict and navigates difficult conversations with the customer/carrier using tact and diplomacy

Performs duties and responsibilities with our customer's satisfaction as the number one priority


Efficiency 

Meets or exceeds all identified department metrics and quality assurance standards

Completes activities with accuracy and compliance to Vektor and customer/carrier standards

Understands and utilizes available tools and resources - including seeking help from peers and/or leadership as necessary

Has ability to work independently with minimal supervision

Other duties or responsibilities as assigned according to team needs. 

Apply