Assistant Client Coordinator Jobs (NOW HIRING)

About Us

We are a growing and compassionate home care agency dedicated to providing high-quality care and support to our clients and community. As we continue to expand, we are seeking a reliable, organized, and bilingual professional to join our team as a Bilingual HR Assistant & Client Coordinator (Spanish/English).

This role is ideal for someone who enjoys working with people, supporting employees, coordinating client services, and ensuring smooth daily operations in a fast-paced healthcare environment.

Position Summary

The Bilingual HR Assistant & Client Coordinator supports human resources functions, caregiver coordination, client communication, and administrative operations. This position requires a proactive, detail-oriented individual who can manage multiple priorities while maintaining professionalism and confidentiality.

The ideal candidate will assist with employee onboarding, compliance tracking, caregiver support, client satisfaction follow-ups, and occasional field visits alongside the HR Coordinator to help maintain quality care standards.

Key Responsibilities

HR & Employee Support

• Assist with caregiver recruitment, onboarding, and employee documentation.
• Maintain and update employee records, certifications, and compliance documents.
• Track required employee credentials, including CareAcademy training, CPR certifications, TB testing, and other required documentation.
• Support HR compliance follow-ups and communicate updates to caregivers.
• Assist with employee check-ins and address questions or concerns as needed.
• Provide bilingual communication support for Spanish-speaking employees and clients.

Client Coordination & Support

• Communicate professionally with clients, caregivers, and team members.
• Assist with client follow-ups and satisfaction check-ins.
• Support scheduling coordination and ensure client needs are communicated appropriately.
• Assist with reviewing care plans and service expectations with clients and caregivers.
• Help identify and report client concerns or service issues to administration.

Field Support & Quality Assurance

• Assist the HR Coordinator with home visits when needed.
• Participate in caregiver check-ins and client satisfaction visits.
• Observe caregiver performance and service delivery.
• Verify services are being provided according to the client’s authorization and care plan.
• Assist with collecting required documentation, signatures, and updated forms.
• Support quality assurance and compliance checks in the field.

Administrative Support

• Answer and direct incoming phone calls professionally.
• Manage emails and office correspondence.
• Schedule meetings and maintain calendars.
• Prepare reports, spreadsheets, and documentation.
• Perform accurate data entry and maintain client and employee records.
• Organize and maintain digital and physical filing systems.
• Provide general administrative support to leadership and team members.

Qualifications

• High school diploma or equivalent required (Associate degree preferred).
• Previous experience in home care, healthcare administration, human resources, or client coordination preferred.
• Experience with EVV systems and healthcare documentation is a plus.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office (Word and Excel).
• Ability to handle confidential employee and client information with professionalism.
• Strong attention to detail and ability to manage multiple responsibilities.
• Ability to work independently and collaboratively in a team environment.
• Bilingual in English and Spanish is required.

What We Offer

• Competitive pay of $22.00 per hour
• Monday through Friday schedule, 8:00 AM to 5:00 PM
  
• Stable and supportive work environment
• Opportunities for professional growth within a rapidly expanding home care agency
• Meaningful work that positively impacts clients, caregivers, and the community

How to Apply

Please submit your resume to dianavitalindy@gmail.com.

We look forward to welcoming a dedicated bilingual professional to our team!