Client Care Coordinator Benefits
- Compensation: $24 - $29/hr (Negotiable)
- Type: Full-Time
- Location: ON-SITE
- Schedule: Multiple Shifts Availableย Monday - Friday, 8am-5pm, Sun-Thurs, or Tues-Sat
- On-Call evening/morning hours 2-3 times a week $90 on weekday evenings, $115 on weekends
- Medical, Dental, Vision, 401k with employer matching, Voluntary Life, Flex-Spending Account Options Savings
- Generous PTO Plan (3 weeks) and encouragement to USE IT!
- 6 holidays
- 5 sick daysย ย
- Grow & Shine: Work alongside healthcare professionals who mentor and support your career growth.ย
- Open Doors, Open Minds: Transparent leadership that listens and values your voice.ย
- Work-Life Bliss: Team outings, company events, and a commitment to putting you first.ย
- An Office That Feels Like Home: Modern, welcoming, and dog-friendly (as long as Fido's well-behaved!).ย
About Us:ย
Care Partnersย Atย Home is a leading provider of non-medical home care services in Orange County. We serve a diverse client population including Private clients,ย CalAIMย Community Supports members, and Regional Center consumers. Our mission is to deliver high-quality, compassionate, and reliable care while supporting families, caregivers, and payer partners with excellence and accountability.ย
The Client Care Coordinator playsย a central roleย in ensuring seamless care delivery by coordinating client onboarding, caregiver placement, scheduling support, and ongoing service management. This role serves as a primary operational liaison between clients, families, caregivers, internal teams, and payer requirements.ย
Client Care Coordinator Requirements:ย
EDUCATION AND EXPERIENCE
- High school diploma or equivalentย
- 1-2ย years experienceย in home care, healthcare coordination, or client servicesย
- Strong organizational and communication skillsย
- Ability to manage multiple priorities in a fast-paced environmentย
- Experience withย AlayaCare,ย CalAIM, or Regional Center programs preferredย
Essential Functions:
- Serve as a primary point of contact forย schedulingย clients and familiesย
- Support clientย care continuity following start of careย
- Ensureย accurateย collection and entry of client information inย AlayaCareย
- Coordinate caregiver placement, scheduling, and coverage needsย
- Monitor ongoing client satisfaction and address service issuesย
- Maintainย accurateย documentation, authorizations, and compliance requirementsย
- Collaborate with Intake, Scheduling, Billing, and Operations teamsย