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Manager Client Care Jobs (NOW HIRING)

Nova Leap Home Health

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Client Care Manger RN

Waltham, MA · On-site

$120K - $125K/yr

We are seeking a Client Care Manager to join our team at Nova Leap Home Health. This role is pivotal in ensuring that our clients receive the highest level of care and support. The Client Care ...

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Nova Leap Home Health

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Client Care Manger RN

Waltham, MA · On-site

$120K - $125K/yr

We are seeking a Client Care Manager to join our team at Nova Leap Home Health. This role is pivotal in ensuring that our clients receive the highest level of care and support. The Client Care ...

New

TCS Management

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SFR Property Manager (Client Care Coordinator)

Philadelphia, PA · On-site

$50K - $60K/yr

We are seeking to add to our newest member to the Client Care Team (property manager). We offer a friendly, team-driven environment with the opportunity for growth. All full-time employees are ...

SYNERGY HomeCare

Client Care Manager

Peoria, IL

$19 - $24/hr

Company Car (as applicable) Client Care Coordinator Responsibilities: * Conduct client introductions and train and support caregiver team member * Work in conjunction with the Office Manager to ...

SYNERGY HomeCare

Client Care Manager

Peoria, IL

$19 - $24/hr

Company Car (as applicable) Client Care Coordinator Responsibilities: * Conduct client introductions and train and support caregiver team member * Work in conjunction with the Office Manager to ...

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How much do manager client care jobs pay per year?

As of Jul 17, 2026, the average yearly pay for manager client care in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What does a Manager Client Care do?

A Manager Client Care is responsible for overseeing the client service team and ensuring that customers receive exceptional support and assistance. They manage client relationships, resolve escalated issues, and implement processes to improve client satisfaction. Additionally, they analyze client feedback to identify trends and areas for improvement, train staff, and collaborate with other departments to address client needs. Their ultimate goal is to enhance the overall client experience and maintain long-term client loyalty.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. Managing difficult interactions and meeting performance metrics may contribute to job stress, but training and support can help mitigate these factors.

What is the highest paying job in customer service?

The highest paying roles in customer service are typically senior management positions such as Director of Customer Service or Vice President of Customer Experience, which can earn six-figure salaries. These roles often require extensive experience, leadership skills, and knowledge of customer relationship management (CRM) tools and strategies.

What are the key skills and qualifications needed to thrive as a Manager Client Care, and why are they important?

To thrive as a Manager Client Care, you need expertise in customer service management, problem-solving, and a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, performance metrics tools, and sometimes industry-specific certifications is typically required. Excellent interpersonal skills, leadership, and the ability to motivate and support a team set standout managers apart. These skills ensure effective client satisfaction, efficient operations, and the development of high-performing teams that drive business success.

What does a client care manager do?

A client care manager oversees customer relationships, ensuring client needs are met and issues are resolved promptly. They often coordinate with other departments, maintain communication, and use customer management tools to enhance client satisfaction and retention.

How does a Manager Client Care typically collaborate with other departments to enhance client satisfaction?

A Manager Client Care often works closely with teams such as Sales, Product Development, and Technical Support to ensure a seamless client experience. This collaboration involves sharing client feedback, coordinating on issue resolution, and developing service improvements based on client needs. Regular meetings and cross-departmental projects are common, as they help align strategies and address any service gaps. Effective communication and relationship-building skills are key for success in this collaborative environment.

Is a client service manager a good career?

A client service manager is a valuable role that involves overseeing customer relationships, resolving issues, and ensuring client satisfaction. It requires strong communication, problem-solving skills, and often experience with customer management tools. The role can offer career growth into senior management positions and opportunities across various industries.
What cities are hiring for Manager Client Care jobs? Cities with the most Manager Client Care job openings:
What are the most commonly searched types of Client Care jobs? The most popular types of Client Care jobs are:
What states have the most Manager Client Care jobs? States with the most job openings for Manager Client Care jobs include:
Manager Client Care jobs near you

Case Manager/Client Care Coordinator

voagny

New York, NY • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

Position: Case Manager/Client Care Coordinator

The Case Manager/Client Care Coordinator is a key provider of services within Volunteers of America’s Case Management Model. The Case Manager works with the client to assess their strengths and needs, plan a course of action, link the client to services, counsel the client and monitor progress. S/he must assure that clients receive appropriate, competent and professional information and advice, referrals and advocacy services to achieve successful outcomes. May include supervision of direct care staff.

Victory I is a facility that provides comprehensive services and safe, anonymous housing for individuals and their children experiencing domestic violence. To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/dv

 

Minimum Qualifications:

  • Associate's degree or 60 college credits courses in Human Services field or High School Diploma or GED with 2 years of related experience.
  • The position also requires a demonstrated ability in verbal and written communication, including basic computer skills.

Candidates with related experience with domestic violence preferred.

 

Case Manager/Client Care Coordinator Principal Responsibilities:

  1. Manage the client intake and assessment process to orient the client to the program and produce a comprehensive assessment of client service needs. 
  2. Develop with the client a mutually agreed-upon individual service plan reflecting assessment findings goals. Update the plan with the client as required.
  3. Meet regularly with the client to assist him/her in obtaining needed services/benefits to achieve their individual service plan goals. Provide supportive counseling to strengthen his/her ability to make appropriate life decisions.  
  4. Document case management activities in accordance with agency and funder guidelines and procedures. Collect service data and participate in evaluation and quality assurance activities.
  5. Provide aftercare to assigned clients who have been placed/discharged from the facility.

 

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:

  • Medical, Dental, & Vision Coverage
  • Prescription Coverage
  • Life Insurance
  • Retirement Plan
  • Tuition Reimbursement
  • Paid Time Off, including a Paid Birthday Holiday

And much more!

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