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Manager Client Care Jobs (NOW HIRING)

North West Home Care

Client Care Manager

Helena, MT

As our Helena Client Care Manager, you'll be the heartbeat of our local office--supporting caregivers, clients, families, and leadership while helping ensure our community receives compassionate ...

North West Home Care

Client Care Manager

Helena, MT · On-site

As our Helena Client Care Manager, you'll be the heartbeat of our local office-supporting caregivers, clients, families, and leadership while helping ensure our community receives compassionate ...

Home Instead

Client Care Manager

Austintown, OH · On-site

Client Care Manager_ LPN, Nurse preferred Where Excellence Meets Compassion At Home Instead, we are redefining what exceptional aging care looks like - and we are looking for people who want to be ...

Interim HealthCare

Client Care Coordinator

Greenville, SC · On-site

$18 - $19/hr

Coordinate and manage client schedules, process new referrals, and communicate schedule changes in a timely manner. * Serve as a liaison between Interim HealthCare, clients, families, caregivers, and ...

Finofi Mortgage Company

Client Care Coordinator

Carlisle, PA · On-site

$17.50 - $22.75/hr

This role is responsible for managing client communications, collecting documentation, coordinating ... care. The ideal candidate is highly organized, customer-focused, detail-oriented, and able to ...

Care Indeed

Clinical Client Care Manager

Campbell, CA · On-site

$85K - $98K/yr

Position Overview The Clinical Client Care Manager is a full-time role at Care Indeed, dedicated to delivering exceptional care for elderly clients. In this pivotal position, you will conduct ...

Piermont Bank

Client Care Manager

New York, NY · On-site

$75K - $95K/yr

The Client Care Manager is an integral part of Piermont Bank's client care team. It focuses on supporting clients from onboarding through their journey with Piermont and ensuring good experience and ...

Griswold

Client Care Coordinator

Lewes, DE · On-site

$18 - $23.25/hr

About the Role The Client Care Coordinator is responsible for managing client relationships, overseeing service schedules, supporting caregivers, and ensuring seamless communication between clients ...

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How much do manager client care jobs pay per year?

As of Aug 8, 2026, the average yearly pay for manager client care in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What does a Manager Client Care do?

A Manager Client Care is responsible for overseeing the client service team and ensuring that customers receive exceptional support and assistance. They manage client relationships, resolve escalated issues, and implement processes to improve client satisfaction. Additionally, they analyze client feedback to identify trends and areas for improvement, train staff, and collaborate with other departments to address client needs. Their ultimate goal is to enhance the overall client experience and maintain long-term client loyalty.

What are the key skills and qualifications needed to thrive as a Manager Client Care?

To thrive as a Manager Client Care, you need expertise in customer service management, problem-solving, and a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, performance metrics tools, and sometimes industry-specific certifications is typically required. Excellent interpersonal skills, leadership, and the ability to motivate and support a team set standout managers apart. These skills ensure effective client satisfaction, efficient operations, and the development of high-performing teams that drive business success.

How does a Manager Client Care typically collaborate with other departments to enhance client satisfaction?

A Manager Client Care often works closely with teams such as Sales, Product Development, and Technical Support to ensure a seamless client experience. This collaboration involves sharing client feedback, coordinating on issue resolution, and developing service improvements based on client needs. Regular meetings and cross-departmental projects are common, as they help align strategies and address any service gaps. Effective communication and relationship-building skills are key for success in this collaborative environment.
What cities are hiring for Manager Client Care jobs? Cities with the most Manager Client Care job openings:
What are the most commonly searched types of Client Care jobs? The most popular types of Client Care jobs are:
What states have the most Manager Client Care jobs? States with the most job openings for Manager Client Care jobs include:
Manager Client Care jobs near you
Infographic showing various Manager Client Care job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 69% Full Time, 22% Part Time, and 7% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Client Care Manager

North West Home Care

Helena, MT

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

Join a Team That Makes a Difference

At Northwest Home Care, we believe exceptional care starts with exceptional people. As our Helena Client Care Manager, you'll be the heartbeat of our local office—supporting caregivers, clients, families, and leadership while helping ensure our community receives compassionate, reliable home care services.

If you're highly organized, thrive in a fast-paced environment, enjoy solving problems, and love helping people, we'd love to meet you.

What You'll Do

As the Client Care Manager, you'll play a vital role in keeping our Helena office running smoothly. Every day brings something different, from coordinating caregiver schedules to welcoming clients and supporting our healthcare team.

Schedule: Monday–Friday, 8:00 AM–5:00 PM, plus participation in an after-hours on-call rotation.

Your responsibilities include:

  • Serve as the first point of contact for clients, caregivers, visitors, and phone inquiries

  • Manage caregiver and client scheduling while communicating changes efficiently

  • Coordinate client intakes and recertifications alongside our Nurse Program Manager

  • Maintain accurate, confidential client and employee records

  • Complete daily data entry, documentation, and database updates

  • Support hiring efforts, new hire orientation, and Personal Care Attendant (PCA) training

  • Assist caregivers with payroll questions, time corrections, and administrative support

  • Order and maintain office supplies and resources

  • Create employee ID badges and maintain office forms and materials

  • Keep the office safe, clean, and welcoming by opening and closing the facility each day

  • Communicate proactively with leadership regarding client or caregiver concerns

  • Participate in the after-hours on-call rotation for Helena caregivers

  • Collaborate with teammates on office projects, events, and process improvements

  • Provide guidance and support to administrative staff as the office continues to grow

  • Perform additional administrative duties as needed

What You Bring

We're looking for someone who enjoys helping others, stays organized under pressure, and communicates with professionalism and empathy.

Qualifications

  • High School Diploma or GED

  • Six months of administrative experience preferred

  • Administrative Assistant certification is a plus

  • Experience using multi-line phone systems and standard office equipment

  • Intermediate Microsoft Office skills and strong computer proficiency

  • Excellent organizational, multitasking, and time management skills

  • Strong customer service and communication abilities

  • Sound judgment and discretion when handling confidential information

  • Valid driver's license and current auto insurance

  • Ability to pass a criminal background check and drug screening

  • Willingness to complete the Montana state-approved Personal Care Attendant (PCA) program

Preferred Experience

  • Human services, healthcare, or home care experience

  • Certified Nursing Assistant or RN or LPN

  • Scheduling or workforce coordination

  • Supervisory or team leadership experience

  • Performance coaching or employee support

Why You'll Love Working With Us

We believe in taking care of the people who take care of others.

Full-Time Benefits Include

  • Competitive pay based on your experience

  • Performance bonuses twice per year

  • Medical, Dental & Vision Insurance

  • 401(k) Retirement Plan

  • Group Life Insurance

  • Paid Time Off

  • Paid Holidays

  • Mileage Reimbursement

  • Cell Phone Discount

  • 24/7 Caregiver Support

  • Ongoing training and professional development

  • Opportunities for advancement

  • And more!

Physical Requirements

This position requires prolonged sitting, frequent computer and phone use, occasional walking, bending, lifting (up to 50 lbs.), and occasional driving in varying weather conditions.

Ready to Make an Impact?

If you're looking for more than just an office job—and want to be part of a team that's improving lives every day—we encourage you to apply.

Join Northwest Home Care and help us deliver compassionate care, exceptional service, and meaningful support to the Helena community.