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Manager Client Care Jobs in Indiana (NOW HIRING)

Vision insurance The Client Care Cooridnator is responsible for developing and managing the client care plan; creating extraordinary client experiences; and communicating with client, families, care ...

Vision insurance The Client Care Cooridnator is responsible for developing and managing the client care plan; creating extraordinary client experiences; and communicating with client, families, care ...

Client Care Coordinator - Remote

Indianapolis, IN · Remote

$17.25 - $22.50/hr

We are seeking a friendly and organized Client Care Coordinator to provide personalized support ... The ideal candidate enjoys communicating with people, managing details, and ensuring clients ...

A degree in healthcare or healthcare management preferred but not required. Experience Previous experience in a mental health setting or human services field preferred, but not required. Previous ...

A degree in healthcare or healthcare management preferred but not required. Experience Previous experience in a mental health setting or human services field preferred, but not required. Previous ...

Ability to manage stressors - inherent in a psychiatric setting. * Ability to adapt to dynamic and often unpredictable environments, thinking critically to analyze information/situations for most ...

Ability to manage stressors - inherent in a psychiatric setting. * Ability to adapt to dynamic and often unpredictable environments, thinking critically to analyze information/situations for most ...

A degree in healthcare or healthcare management preferred but not required. Experience Previous experience in a mental health setting or human services field preferred, but not required. Previous ...

Ability to manage stressors - inherent in a psychiatric setting. * Ability to adapt to dynamic and often unpredictable environments, thinking critically to analyze information/situations for most ...

Ability to manage stressors - inherent in a psychiatric setting. * Ability to adapt to dynamic and often unpredictable environments, thinking critically to analyze information/situations for most ...

A degree in healthcare or healthcare management preferred but not required. Experience Previous experience in a mental health setting or human services field preferred, but not required. Previous ...

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Manager Client Care information

See Indiana salary details

$11

$26

$45

How much do manager client care jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for manager client care in Indiana is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $32.36 per hour, depending on experience, location, and employer.

What does a Manager Client Care do?

A Manager Client Care is responsible for overseeing the client service team and ensuring that customers receive exceptional support and assistance. They manage client relationships, resolve escalated issues, and implement processes to improve client satisfaction. Additionally, they analyze client feedback to identify trends and areas for improvement, train staff, and collaborate with other departments to address client needs. Their ultimate goal is to enhance the overall client experience and maintain long-term client loyalty.

What are the key skills and qualifications needed to thrive as a Manager Client Care?

To thrive as a Manager Client Care, you need expertise in customer service management, problem-solving, and a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, performance metrics tools, and sometimes industry-specific certifications is typically required. Excellent interpersonal skills, leadership, and the ability to motivate and support a team set standout managers apart. These skills ensure effective client satisfaction, efficient operations, and the development of high-performing teams that drive business success.

How does a Manager Client Care typically collaborate with other departments to enhance client satisfaction?

A Manager Client Care often works closely with teams such as Sales, Product Development, and Technical Support to ensure a seamless client experience. This collaboration involves sharing client feedback, coordinating on issue resolution, and developing service improvements based on client needs. Regular meetings and cross-departmental projects are common, as they help align strategies and address any service gaps. Effective communication and relationship-building skills are key for success in this collaborative environment.

What are the responsibilities of a manager client care?

A manager client care is responsible for overseeing customer service operations, ensuring client satisfaction, resolving escalated issues, and managing a team of customer service representatives. They often analyze service metrics, develop improvement strategies, and coordinate with other departments to enhance the client experience.

What are the most commonly searched types of Client Care jobs in Indiana?

The most popular types of Client Care jobs in Indiana are:

What cities in Indiana are hiring for Manager Client Care jobs?

Cities in Indiana with the most Manager Client Care job openings:

Infographic showing various Manager Client Care job openings in Indiana as of August 2026, with employment types broken down into 2% As Needed, 69% Full Time, 22% Part Time, and 7% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $54,577 per year, or $26.2 per hour.

Client Care Coordinator

Right At Home

Merrillville, IN • On-site

$55K - $60K/yr

Other

Medical, Dental, Vision, PTO

Re-posted 10 days ago


Job description

Responsive recruiter
Replies within 24 hours
Benefits:

  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Training & development
  • Vision insurance
The Client Care Cooridnator is responsible for developing and managing the client care plan; creating extraordinary client experiences; and communicating with client, families, care partners and referral sources. Plays an integral role in interfacing with clients and families to ensure safe, appropriate, and meaningful care is provided. Serves as a mentor to caregivers and supports their care delivery. Maintains a calm, positive demeanor and can effectively multitask in a high functioning office environment. The core competencies for a Care Coordinator are Verbal Communication, Likeability, Customer Focus, Decision Making/Judgment, Organization, Passion, Listening, Resourcefulness, and Conflict Management.
We value all employees and we show it in many ways. In addition to a competitive pay package, the Care Coordinator will be eligible for annual bonuses, pay raises, and paid time off. We have a great culture that our entire team loves being a part of. Our business is growing quickly, and the Care Coordinator will have the opportunity to be a part of something very special.
RESPONSIBILITIES
Quality Assurance / Training
  • Provide hands-on skills training to caregivers.
  • Conduct in-home supervisory visits to ensure care plans are up-to-date, appropriate care is being provided, and company policies and procedures are being followed.
  • Communicate with clients and caregivers to ensure care plans are up-to-date, appropriate, and being followed.
  • Conduct pre- and post-shift quality assurance calls with caregivers and clients.
  • Ensure caregivers properly complete and submit care documentation. Review care notes.
  • Notify management of changes-in-conditions and hospitalizations and document and resolve issues.
Assessments
  • Conduct comprehensive in-home assessments with prospective clients and draft customized client care plans.
  • Conduct client re-assessments as needed.
  • Ensure client care plans and supporting documentation are in compliance with state regulations and agency policies.
Scheduling
  • Schedule caregivers for appropriate shifts with clients using ClearCare scheduling software.
  • Adjust schedules as needed based on client needs and caregiver availability.
  • Available for on call operations
Other Responsibilities
  • Promote a positive image of Right at Home within the office and in the community.
  • Maintain client confidentiality at all times.
  • May have to assist with shift coverage.
  • Other duties as assigned.
SKILLS AND ABILITIES
  • Intelligent, hardworking, and great attitude.
  • Self-starter able to work independently using sound judgment.
  • Ability to multi-task and work in a fast-paced environment.
  • Highly organized with the ability to prioritize.
  • Proficient with technology and Microsoft Office, especially Outlook and Word.
  • Strong writing and analytical skills.
  • Former experience caregiving and/or at a home care or home health agency is a plus.
  • Great energy and empathy.
  • Team player willing to do whatever it takes and to go the extra mile.
REQUIREMENTS AND PREFERENCES
  • 5+ years of chome care or home health experience is required.
  • High school diploma required
  • Valid driver's license, current auto insurance, and reliable transportation.
  • Willing and able to travel within northwest Indiana.
  • Participate in on-call rotation for office staff.
  • Able to work independently, demonstrating sound judgment.
  • Be available as required for on-call duty outside of normal office hours.
Qualified candidates are asked to submit an application and resume. The ideal candidate would also submit a well-written cover letter describing how he or she would be an asset to our company
Right at Home is an equal opportunity employer. All recruitment and employment decisions are made without discrimination because of race, color, religion, sex, marital status, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, sexual orientation, military status or unfavorable discharge from military services
WORKING ENVIRONMENT
• Works primarily out of the local office with significant time spent in the field with client management and caregiver supervision.
Compensation: $55,000.00 - $60,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Right at Home's mission is simple...to improve the quality of life for those we serve. Our caregivers and care teams are passionate about serving our clients and are committed to providing the personal care and attention of a friend, whenever and wherever it is needed.
At Right at Home, YOU will help improve the quality of life for those we serve. If you are:
  • compassionate
  • empathetic
  • reliable
  • determined and are
  • focused on others...than you have found the "Right Home"

We look forward to working with you and will continuously strive to fulfill our promises!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.