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Client Care Coordinator Jobs in Indiana (NOW HIRING)

Right at Home

Client Care Coordinator

Merrillville, IN · On-site

$55K - $60K/yr

Vision insurance The Client Care Cooridnator is responsible for developing and managing the client ... The core competencies for a Care Coordinator are Verbal Communication, Likeability, Customer Focus ...

Right At Home

Client Care Coordinator

Merrillville, IN · On-site

$55K - $60K/yr

Vision insurance The Client Care Cooridnator is responsible for developing and managing the client ... The core competencies for a Care Coordinator are Verbal Communication, Likeability, Customer Focus ...

HB Travels

Client Care Coordinator - Remote

Indianapolis, IN · Remote

$17.25 - $22.50/hr

We are seeking a friendly and organized Client Care Coordinator to provide personalized support while coordinating client requests and maintaining accurate information. The ideal candidate enjoys ...

Legacy Medical Academy

Care Coordinator

Carmel, IN · On-site

$19 - $25.75/hr

Assess client needs and communicate with caregivers to ensure each client receives tailored support while ensuring care plans are followed properly. * Maintain accurate and up-to-date client ...

Senior1Care

Care Coordinator

Carmel, IN

$18.25 - $24.75/hr

Assess client needs and communicate with caregivers to ensure each client receives tailored support while ensuring care plans are followed properly. * Maintain accurate and up-to-date client ...

Home Instead

Client Care Advisor

Evansville, IN · On-site +1

The Client Care Coordinator is expected to perform a variety of duties that relate to client care including, client/Care ProfessionalsSM introductions and quality assurance visits with existing ...

HomeWell Care Services IN219

Care Coordinator

Valparaiso, IN · On-site

$16.75 - $22.75/hr

We are seeking a compassionate, highly organized, and dedicated Care Coordinator to join our team ... Conduct client assessments and follow up as directed by management. Communicate effectively with ...

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Client Care Coordinator information

See Indiana salary details

$11

$19

$26

How much do client care coordinator jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for client care coordinator in Indiana is $19.29, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $21.49 per hour, depending on experience, location, and employer.

What does a client care coordinator do?

A Client Care Coordinator is responsible for managing and supporting client relationships, ensuring clients receive high-quality service, and addressing their concerns and needs. They often act as a liaison between clients and the company, coordinate appointments or services, and follow up to ensure client satisfaction. This role may also involve handling administrative duties, resolving issues, and providing information about products or services. Overall, Client Care Coordinators play a key role in maintaining positive client experiences and fostering loyalty.

How does a client care coordinator typically collaborate with other departments to ensure client satisfaction?

Client Care Coordinators frequently work alongside teams such as sales, account management, and technical support to address client needs efficiently. They act as a central point of contact, ensuring client concerns are communicated clearly and resolved promptly. This role often involves organizing meetings, following up on client requests, and tracking progress across departments, which helps maintain high levels of client satisfaction and retention. Strong communication and organization skills are essential for success in this collaborative environment.

What are the key skills and qualifications needed to thrive as a client care coordinator, and why are they important?

To thrive as a Client Care Coordinator, you need strong organizational skills, detail orientation, and a background in customer service or healthcare administration, often supported by a relevant degree or certification. Familiarity with client management software, scheduling tools, and basic office systems like Microsoft Office is typically required. Excellent communication, problem-solving, and empathy are crucial soft skills for building rapport and resolving client concerns effectively. These skills ensure seamless client experiences, efficient operations, and lasting relationships, which are vital for service quality and client retention.

How to become a client care coordinator?

To become a client care coordinator, candidates typically need a high school diploma or equivalent, along with strong communication and organizational skills. Relevant experience in customer service or healthcare settings can be beneficial, and some roles may require familiarity with scheduling software or electronic health records. Certifications are not usually mandatory but can enhance job prospects.
More about Client Care Coordinator jobs

What are the most commonly searched types of Client Care jobs in Indiana?

The most popular types of Client Care jobs in Indiana are:

What are popular job titles related to Client Care Coordinator jobs in Indiana?

For Client Care Coordinator jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Client Care Coordinator jobs in Indiana look for?

The top searched job categories for Client Care Coordinator jobs in Indiana are:

What cities in Indiana are hiring for Client Care Coordinator jobs?

Cities in Indiana with the most Client Care Coordinator job openings:

Client Care Coordinator jobs near you
Infographic showing various Client Care Coordinator job openings in Indiana as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 18% Part Time, and 6% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $40,126 per year, or $19.3 per hour.

Client Care Coordinator

Merrillville, IN • On-site

Right at Home
Health Care and Social Assistance • 201 - 500 employees
Learn more about Right at Homeexternal

$55K - $60K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 10 days ago

Job description

Responsive recruiter
Replies within 24 hours
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Training & development
  • Vision insurance

The Client Care Cooridnator is responsible for developing and managing the client care plan; creating extraordinary client experiences; and communicating with client, families, care partners and referral sources. Plays an integral role in interfacing with clients and families to ensure safe, appropriate, and meaningful care is provided. Serves as a mentor to caregivers and supports their care delivery. Maintains a calm, positive demeanor and can effectively multitask in a high functioning office environment. The core competencies for a Care Coordinator are Verbal Communication, Likeability, Customer Focus, Decision Making/Judgment, Organization, Passion, Listening, Resourcefulness, and Conflict Management.
We value all employees and we show it in many ways. In addition to a competitive pay package, the Care Coordinator will be eligible for annual bonuses, pay raises, and paid time off. We have a great culture that our entire team loves being a part of. Our business is growing quickly, and the Care Coordinator will have the opportunity to be a part of something very special.
RESPONSIBILITIES
Quality Assurance / Training
  • Provide hands-on skills training to caregivers.
  • Conduct in-home supervisory visits to ensure care plans are up-to-date, appropriate care is being provided, and company policies and procedures are being followed.
  • Communicate with clients and caregivers to ensure care plans are up-to-date, appropriate, and being followed.
  • Conduct pre- and post-shift quality assurance calls with caregivers and clients.
  • Ensure caregivers properly complete and submit care documentation. Review care notes.
  • Notify management of changes-in-conditions and hospitalizations and document and resolve issues.

Assessments
  • Conduct comprehensive in-home assessments with prospective clients and draft customized client care plans.
  • Conduct client re-assessments as needed.
  • Ensure client care plans and supporting documentation are in compliance with state regulations and agency policies.

Scheduling
  • Schedule caregivers for appropriate shifts with clients using ClearCare scheduling software.
  • Adjust schedules as needed based on client needs and caregiver availability.
  • Available for on call operations

Other Responsibilities
  • Promote a positive image of Right at Home within the office and in the community.
  • Maintain client confidentiality at all times.
  • May have to assist with shift coverage.
  • Other duties as assigned.

SKILLS AND ABILITIES
  • Intelligent, hardworking, and great attitude.
  • Self-starter able to work independently using sound judgment.
  • Ability to multi-task and work in a fast-paced environment.
  • Highly organized with the ability to prioritize.
  • Proficient with technology and Microsoft Office, especially Outlook and Word.
  • Strong writing and analytical skills.
  • Former experience caregiving and/or at a home care or home health agency is a plus.
  • Great energy and empathy.
  • Team player willing to do whatever it takes and to go the extra mile.

REQUIREMENTS AND PREFERENCES
  • 5+ years of chome care or home health experience is required.
  • High school diploma required
  • Valid driver's license, current auto insurance, and reliable transportation.
  • Willing and able to travel within northwest Indiana.
  • Participate in on-call rotation for office staff.
  • Able to work independently, demonstrating sound judgment.
  • Be available as required for on-call duty outside of normal office hours.

Qualified candidates are asked to submit an application and resume. The ideal candidate would also submit a well-written cover letter describing how he or she would be an asset to our company
Right at Home is an equal opportunity employer. All recruitment and employment decisions are made without discrimination because of race, color, religion, sex, marital status, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, sexual orientation, military status or unfavorable discharge from military services
WORKING ENVIRONMENT
• Works primarily out of the local office with significant time spent in the field with client management and caregiver supervision.
Compensation: $55,000.00 - $60,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Right at Home's mission is simple...to improve the quality of life for those we serve. Our caregivers and care teams are passionate about serving our clients and are committed to providing the personal care and attention of a friend, whenever and wherever it is needed.
At Right at Home, YOU will help improve the quality of life for those we serve. If you are:
  • compassionate
  • empathetic
  • reliable
  • determined and are
  • focused on others...than you have found the "Right Home"

We look forward to working with you and will continuously strive to fulfill our promises!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.

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