1

Client Care Jobs (NOW HIRING)

Position: Client Care Worker The Client Care Worker is responsible for engaging, supporting, and assisting formerly homeless families at Union Commons Bronx. Union Commons Bronx is a 15-bed ...

Client Care Worker/Residential Aide The Client Care Worker/Residential Aide meets the needs of the program clients and promotes client participation in services leading to successful graduation to ...

Position: Client Care Worker The Client Care Worker is responsible for engaging, supporting, and assisting formerly homeless families at Union Commons Bronx. Union Commons Bronx is a 15-bed ...

Client Care Worker/Residential Aide The Client Care Worker/Residential Aide meets the needs of the program clients and promotes client participation in services leading to successful graduation to ...

IDD Client Care Coordinator

Eugene, OR ยท On-site

$23 - $25/hr

I/DD Client Care Coordinator The I/DD Client Care Coordinator is responsible for providing exceptional client care and support to our clients and their families. The clients served involve those with ...

Client Care Coordinator

Lexington, MA ยท On-site

$63K - $68K/yr

Client Care Coordinator (Case Management) in Lexington MA 02420 *****Candidates local to the area are encouraged to apply***** Step into a client service role that's fit for advancement. As a CSR for ...

Personal Care Attendant-Caregivers provide non-medical service and assistance to a client in their home and communities, who, because of advanced age or physical or mental disability, cannot perform ...

Client Care Advocate

Escondido, CA ยท On-site

$20 - $23/hr

Friendly work environment Summary Personal Care Attendant-Caregivers provide non-medical service and assistance to a client in their home and communities, who, because of advanced age or physical or ...

Client Care Advocate

Carlsbad, CA ยท On-site

$20 - $23/hr

Friendly work environment Summary Personal Care Attendant-Caregivers provide non-medical service and assistance to a client in their home and communities, who, because of advanced age or physical or ...

Client Care Coordinator

Greenville, SC ยท On-site

$18 - $19/hr

As a Client Care Coordinator, you will play a vital role in delivering exceptional care by ensuring clients are matched with qualified caregivers quickly and efficiently. You'll coordinate schedules ...

next page

Showing results 1-20

Client Care information

What is a client care professional?

Client Care professionals are individuals who serve as the main point of contact between a company and its clients. They are responsible for addressing client inquiries, resolving issues, and ensuring a positive experience with the company's products or services. Their duties often include managing client accounts, providing product or service information, and handling complaints or feedback. The goal of Client Care professionals is to build strong client relationships and promote customer satisfaction and loyalty.

What skills and qualifications are needed to thrive as a client care professional?

To thrive as a Client Care professional, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or higher education. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is typically required. Empathy, patience, and active listening are crucial soft skills for building trust and resolving client concerns effectively. These competencies are essential to ensure client satisfaction, foster loyalty, and maintain positive relationships that drive business success.

What is the difference between Client Care vs Customer Service Representative?

AspectClient CareCustomer Service Representative
Required CredentialsTypically relevant certifications or training in client relations or customer supportOften requires basic customer service training or high school diploma
Work EnvironmentOften in professional settings, such as financial, legal, or healthcare industriesCommonly in retail, call centers, or service industries
Employer & Industry UsageUsed by companies focusing on long-term client relationshipsUsed by companies providing transactional customer support

Client Care roles focus on building ongoing relationships with clients, providing personalized support, and managing complex needs. Customer Service Representatives handle immediate inquiries, resolve issues quickly, and support transactional interactions. While both roles require strong communication skills, Client Care emphasizes relationship management, whereas Customer Service is more about quick problem resolution.

What jobs are considered client care?

Client care jobs involve providing support and assistance to clients to ensure their needs are met. Common roles include customer service representatives, client support specialists, account managers, and client success managers, often requiring strong communication skills and familiarity with customer relationship management (CRM) tools.

How does a client care professional typically collaborate with other departments to resolve client issues?

Client Care professionals often work closely with teams such as Sales, Technical Support, and Product Management to ensure client concerns are addressed efficiently. When a client issue arises, they act as the main point of contact, gathering information and coordinating with the relevant department to find a solution. This role requires strong communication and organizational skills, as it involves tracking progress and keeping clients updated throughout the process. Effective collaboration not only helps resolve individual cases but also improves overall client satisfaction and retention.
More about Client Care jobs
What are the most commonly searched types of Client Care jobs? The most popular types of Client Care jobs are:
What states have the most Client Care jobs? States with the most job openings for Client Care jobs include:
Infographic showing various Client Care job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 69% Full Time, 22% Part Time, and 7% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Client Care Worker

voagny

Bronx, NY โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago


Job description

Position: Client Care Worker

The Client Care Worker is responsible for engaging, supporting, and assisting formerly homeless families at Union Commons Bronx.

Union Commons Bronx is a 15-bed behavioral health supported housing program. To learn more about Volunteers of America-GNY, copy and paste this link into a browserย  https://www.voa-gny.org/our-services

Location:ย Bronx, NY 10459

ย 

Minimum Qualifications:

  • High School Diploma or GED preferred.
  • Life experience with the service systems utilized by the target population.

Client Care Worker Principal Responsibilities:ย 

  1. Oversee client participation in daily program activities, monitor observance of clientโ€™s rights and client adherence to program rules and routines.
  2. Provide emergency response including crisis management, first aid, CPR, and fire response as needed.
  3. Report any instances of violations of client rights, incidents involving clientsโ€™ non-compliance of rules and regulations and any criminal activity promptly to the Operations Manager.
  4. Complete Incident Reports as outlined by the Program Manual and Funder guidelines.

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:

  • Medical, Dental, & Vision Coverage
  • Prescription Coverage
  • Life Insurance
  • Retirement Plan
  • Tuition Reimbursement
  • Paid Time Off, including a Paid Birthday Holiday

And much more!