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Client Care Jobs in Virginia (NOW HIRING)

Sunshine On The Go Nursing

Be Seen First

Client Care Coordinator

Mclean, VA Ā· On-site

$20.50 - $22/hr

Position Summary The Client Care Coordinator serves as one of the first points of contact for clients, caregivers, referral sources, and prospective employees. This individual plays a key role in ...

Sunshine On The Go Nursing

Be Seen First

Client Care Coordinator

Mclean, VA Ā· On-site

$20.50 - $22/hr

Position Summary The Client Care Coordinator serves as one of the first points of contact for clients, caregivers, referral sources, and prospective employees. This individual plays a key role in ...

ComForCare

Client Care Coordinator

Mannboro, VA Ā· On-site

$23 - $25/hr

ComForCare Home Health Care (North San Diego) is looking for a compassionate and organized Client Care Coordinator to join our growing team in San Diego, CA. In this role, you'll be the vital link ...

Pender Pet Retreat

Client Care Specialist

Chantilly, VA Ā· On-site

$16 - $18/hr

We are seeking a meticulous and client-focused Client Care Specialist to oversee the check-in and check-out processes, maintain accurate records, and ensure the satisfaction of our clients. As the ...

NVA

Client Care Coordinator

Staunton, VA Ā· On-site

$17.75 - $23/hr

Are you an experienced Client Service Representative looking for a positive, team-oriented ... Employee pet care discounts What We're Looking For: A team player with a positive attitude and a ...

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All JobsClient Care JobsClient Care Jobs in Virginia

Client Care information

See Virginia salary details

$9

$21

$47

How much do client care jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for client care in Virginia is $21.79, according to ZipRecruiter salary data. Most workers in this role earn between $14.73 and $23.38 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

In client care roles, high earnings of $4,000 or more per week are uncommon without specialized skills or experience. Typically, such income levels are associated with sales positions, freelance consulting, or entrepreneurial ventures where commission or business ownership plays a role. Most client care jobs offer salaries below this threshold unless combined with bonuses or commissions.

What are Client Care professionals?

Client Care professionals are individuals who serve as the main point of contact between a company and its clients. They are responsible for addressing client inquiries, resolving issues, and ensuring a positive experience with the company's products or services. Their duties often include managing client accounts, providing product or service information, and handling complaints or feedback. The goal of Client Care professionals is to build strong client relationships and promote customer satisfaction and loyalty.

What does a client care representative do?

A client care representative assists customers by addressing inquiries, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and need strong communication and problem-solving skills to ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a Client Care professional, and why are they important?

To thrive as a Client Care professional, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or higher education. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is typically required. Empathy, patience, and active listening are crucial soft skills for building trust and resolving client concerns effectively. These competencies are essential to ensure client satisfaction, foster loyalty, and maintain positive relationships that drive business success.

What is the difference between Client Care vs Customer Service Representative?

AspectClient CareCustomer Service Representative
Required CredentialsTypically relevant certifications or training in client relations or customer supportOften requires basic customer service training or high school diploma
Work EnvironmentOften in professional settings, such as financial, legal, or healthcare industriesCommonly in retail, call centers, or service industries
Employer & Industry UsageUsed by companies focusing on long-term client relationshipsUsed by companies providing transactional customer support

Client Care roles focus on building ongoing relationships with clients, providing personalized support, and managing complex needs. Customer Service Representatives handle immediate inquiries, resolve issues quickly, and support transactional interactions. While both roles require strong communication skills, Client Care emphasizes relationship management, whereas Customer Service is more about quick problem resolution.

How does a Client Care professional typically collaborate with other departments to resolve client issues?

Client Care professionals often work closely with teams such as Sales, Technical Support, and Product Management to ensure client concerns are addressed efficiently. When a client issue arises, they act as the main point of contact, gathering information and coordinating with the relevant department to find a solution. This role requires strong communication and organizational skills, as it involves tracking progress and keeping clients updated throughout the process. Effective collaboration not only helps resolve individual cases but also improves overall client satisfaction and retention.

How can I make 2000 a week working from home?

In client care roles, earning $2000 a week typically requires high-volume or specialized work, such as managing multiple clients, providing premium services, or working in a high-demand industry. Developing strong communication skills, gaining relevant certifications, and working flexible hours can help increase earning potential, but achieving this income level often depends on experience, efficiency, and the specific employer or client base.

What's a good job for overthinkers?

Client Care roles often suit overthinkers because they involve problem-solving, communication, and attention to detail. These jobs typically require strong organizational skills and patience, and they often involve working with clients to resolve issues or provide support, which can help channel overthinking into productive tasks.
What are the most commonly searched types of Client Care jobs in Virginia? The most popular types of Client Care jobs in Virginia are:
Client Care jobs near you

Client Care Coordinator

SWEET VIRGINIA CARE LLC

Manassas, VA ā€¢ On-site

$50K - $55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

Are you a master of organization with a passion for making meaningful connections? Are you driven by compassion and a desire to impact people's lives positively? Do you thrive in a fast-paced caring environment where no two days are the same? If so, we want you on our team as a Client Care Coordinator for our Ashburn Office! Training will take place at our Manassas office for approximately two months before transitioning to the Ashburn location.


The Client Care Coordinator is responsible for the overall satisfaction of our Clients. You will be the heartbeat of our company, ensuring the perfect match for each client's needs. You are responsible for staffing clients with our dedicated and knowledgeable caregivers, answering phone calls, and clients' questions. Your exceptional communication skills will keep clients informed and satisfied, while your keen eye for talent will shine as you interview and manage caregivers to handle your clients' load effectively. Being on call for scheduling is a shared requirement among office staff.


We are looking for candidates with exceptional customer service skills, scheduling experience, and excellent phone etiquette. If you are ready to make a difference in the lives of our clients and caregivers alike, apply now and become a vital part of our dynamic team!


Job Responsibilities:

  • Manage/coordinate client schedules and match caregivers to clientsā€™ needs
  • Manage phone and email communication, data entry into the scheduling system, and general office tasks.
  • Communicate with patients and families regarding home care needs and scheduling of home care staff.
  • Serve as a trusted and caring resource for our clients and their loved ones.
  • Implement improvement processes as needed.
  • Participate in a once-a-week on-call rotation


Qualifications

  • High School Diploma required (Bachelor's preferred).
  • Minimum of 2 years experience working within a healthcare office setting;
  • Knowledge of HIPAA and healthcare office regulations;
  • Excellent organization, planning, and management skills;
  • Time management and prioritization are key;
  • Ability to multi-task and handle multiple phone lines;
  • Computer skills are a must - Outlook experience is helpful!


What We Offer

At Brightstar Care, we value each of our employees and care about their well-being. We strive to provide best-in-class benefits packages, including:

  • 401(k) + company match
  • Insurance: Medical, Dental, Vision, Whole Life, Term Life
  • Generous Paid Time-Off Plans
  • A warm, supportive, and inclusive workplace
  • Employee referral bonus
  • Weekly pay w/ direct deposit
  • The chance to make a lasting impact in the lives of those we serve


āœØ Ready to bring your heart and skills to a role that truly matters? Apply now and be a cherished member of our compassionate team! āœØ


We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or based on disability or any other federal, state or local protected class.


Apply