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Client Care Jobs (NOW HIRING)

Almost Family

Client Care Coordinator

Florence, OR · On-site

$21 - $23/hr

Client Care Coordinator The Client Care Coordinator is responsible for providing exceptional client care and support to our clients and their families. The clients served involve those with ...

Community Bridges, Inc.

Client Care Coordinator

Albuquerque, NM · On-site

$17.50 - $22.75/hr

Client Care Coordinator Community Bridges, Inc. (CBI) is an integrated behavioral healthcare organization offering a full continuum of care, including variety of programs throughout Arizona, Oklahoma ...

cbi

Client Care Coordinator

Phoenix, AZ · On-site

$17.75 - $23.25/hr

Client Care Coordinator Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient ...

Synergy HomeCare

Client Care Coordinator

Plainfield, IL · On-site

$22 - $25/hr

Client Care Coordinator Experience the SYNERGY HomeCare difference, where we are united under one purpose, to bring wholehearted, life-energizing care to as many people as possible - on their terms ...

cbi

Client Care Coordinator

Albuquerque, NM · On-site

$17.50 - $22.75/hr

Client Care Coordinator Community Bridges, Inc. (CBI) is an integrated behavioral healthcare organization offering a full continuum of care, including variety of programs throughout Arizona, Oklahoma ...

cbi

Client Care Coordinator

Phoenix, AZ · On-site

$17.75 - $23.25/hr

Client Care Coordinator Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient ...

cbi

Client Care Coordinator

Phoenix, AZ · On-site

$17.75 - $23.25/hr

Client Care Coordinator Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient ...

Homes By Dickerson

Client Care Coordinator

Raleigh, NC · On-site

$17.50 - $22.75/hr

Client Care Coordinator The Client Care Coordinator role is an essential role in the Client Care department as it creates support, structure, clarity, and accountability within the client care ...

Griswold Home Care

Client Care Coordinator

Lewes, DE · On-site

$18 - $23.25/hr

Client Care Coordinator -Griswold Home Care for Sussex and Kent Counties Griswold Home Care is seeking a compassionate, organized, and service-drivenClient Care Coordinatorto join our growing team.

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All JobsClient Care Jobs

Client Care information

What is a client care professional?

Client Care professionals are individuals who serve as the main point of contact between a company and its clients. They are responsible for addressing client inquiries, resolving issues, and ensuring a positive experience with the company's products or services. Their duties often include managing client accounts, providing product or service information, and handling complaints or feedback. The goal of Client Care professionals is to build strong client relationships and promote customer satisfaction and loyalty.

What skills and qualifications are needed to thrive as a client care professional?

To thrive as a Client Care professional, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or higher education. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is typically required. Empathy, patience, and active listening are crucial soft skills for building trust and resolving client concerns effectively. These competencies are essential to ensure client satisfaction, foster loyalty, and maintain positive relationships that drive business success.

What is the difference between Client Care vs Customer Service Representative?

AspectClient CareCustomer Service Representative
Required CredentialsTypically relevant certifications or training in client relations or customer supportOften requires basic customer service training or high school diploma
Work EnvironmentOften in professional settings, such as financial, legal, or healthcare industriesCommonly in retail, call centers, or service industries
Employer & Industry UsageUsed by companies focusing on long-term client relationshipsUsed by companies providing transactional customer support

Client Care roles focus on building ongoing relationships with clients, providing personalized support, and managing complex needs. Customer Service Representatives handle immediate inquiries, resolve issues quickly, and support transactional interactions. While both roles require strong communication skills, Client Care emphasizes relationship management, whereas Customer Service is more about quick problem resolution.

What jobs are considered client care?

Client care jobs involve providing support and assistance to clients to ensure their needs are met. Common roles include customer service representatives, client support specialists, account managers, and client success managers, often requiring strong communication skills and familiarity with customer relationship management (CRM) tools.

How does a client care professional typically collaborate with other departments to resolve client issues?

Client Care professionals often work closely with teams such as Sales, Technical Support, and Product Management to ensure client concerns are addressed efficiently. When a client issue arises, they act as the main point of contact, gathering information and coordinating with the relevant department to find a solution. This role requires strong communication and organizational skills, as it involves tracking progress and keeping clients updated throughout the process. Effective collaboration not only helps resolve individual cases but also improves overall client satisfaction and retention.
More about Client Care jobs
What are the most commonly searched types of Client Care jobs? The most popular types of Client Care jobs are:
What states have the most Client Care jobs? States with the most job openings for Client Care jobs include:
Client Care jobs near you
Infographic showing various Client Care job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 69% Full Time, 22% Part Time, and 7% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Client Care Supervisor

Family Resource Home Care

Vancouver, WA • On-site

$24.04 - $31.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Family Resource Home Care rating

6.3

Company rating: 6.3 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

99th of 239 rated social care providers

Job description

Join Our Team at Family Resource Home Care!

At Family Resource Home Care, we provide high-quality, compassionate care that helps our clients maintain their independence and improve their quality of life. Our mission is clear: to improve more lives!

We are currently hiring for a Client Care Supervisor to join our branch located in Vancouver, WA

Position: Client Care Supervisor (CCS)

We're looking for an outgoing, motivated, and humble Client Care Supervisor to help drive our growth and ensure our clients' well-being. In this role, you'll focus on sales, client relationships, and care plan oversight, working closely with our branch staff to implement effective strategies.

Responsibilities

  • Conduct assessments for potential clients to understand their needs.
  • Build trust with clients and their families.
  • Present customized care plans to bring in new clients.
  • Maintain strong relationships with current clients.
  • Monitor clients' health conditions and needs.
  • Provide exceptional customer service and address concerns.
  • Regularly visit clients to assess their well-being.
  • Update care plans as clients' needs change.
  • Keep accurate client documentation.
  • Give clear directions for caregivers.
  • Collaborate with the Branch Manager and Caregiver Manager on growth strategies.
  • Identify opportunities to increase billable hours and services.
  • Implement marketing initiatives to attract new clients.

Requirements

  • 2+ years in sales, marketing, or business development (healthcare or home care preferred).
  • Proven track record of meeting goals.
  • Excellent written and verbal communication skills.
  • Customer-focused with a passion for quality care.
  • Friendly and able to build lasting relationships.
  • Ability to work both independently and as part of a team.
  • Comfortable visiting clients in their homes.
  • Valid driver's license, auto insurance, clean driving record, and access to a vehicle.

Work Schedule

  • Hours: Monday - Friday, 8 AM - 5 PM
  • Location: 25% office work, 75% client visits

Pay Range: $24.04-$31.25 / Hr

    What We Offer

    • Competitive salary plus performance-based bonus incentives
    • Comprehensive benefits (health, dental, vision)
    • Paid mileage reimbursement
    • Company-paid life and AD&D insurance
    • Paid time off: 3 weeks vacation in your first year
    • 11 paid holidays
    • Ongoing training and professional development
    • Company matching 401(k)
    • Comprehensive In-Person Training - New hires complete hands-on training in Seattle as part of our onboarding program. Travel expenses, including airfare, hotel accommodations, meals, and stipend, are fully covered by the company.

    If you're passionate about making a difference in the lives of others, we'd love to hear from you!

      Employment Type: FULL_TIME

      What Family Resource Home Care employees say

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