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Manager Client Care Jobs (NOW HIRING)

Piermont Bank

Client Care Manager

New York, NY

$75K - $95K/yr

The Client Care Manager is an integral part of Piermont Bank's client care team. It focuses on supporting clients from onboarding through their journey with Piermont and ensuring good experience and ...

Avery's Village

Client Care Technician

Kansas City, KS · On-site

$16/hr

Performs other duties assigned by Client Care Tech Managers, Client Case Managers, Director, or the Executive Director PHYSICAL DEMANDS: * Frequently move/lift between 25-50 pounds, depending on ...

Catholic Charities

Client Care Specialist

Waterbury, CT · On-site

$17.50 - $23/hr

The Client Care Specialist reports to the Lead Client Care Specialist. General Duties and ... Manage client payment accounts. * Possess the ability to maintain a good rapport with staff ...

Avery's Village

Client Care Technician

Kansas City, KS · On-site

Performs other duties assigned by Client Care Tech Managers, Client Case Managers, Director, or the Executive Director PHYSICAL DEMANDS: * Frequently move/lift between 25-50 pounds, depending on ...

Avery's Village

Client Care Technician

Kansas City, KS · On-site

Performs other duties assigned by Client Care Tech Managers, Client Case Managers, Director, or the Executive Director PHYSICAL DEMANDS: * Frequently move/lift between 25-50 pounds, depending on ...

Catholic Charities

Client Care Specialist

Waterbury, CT · On-site

$19 - $21/hr

The Client Care Specialist reports to the Lead Client Care Specialist. GENERAL DUTIES AND ... Manage client payment accounts. * Possess the ability to maintain a good rapport with staff ...

TheKey

Client Care Manager

Roseville, CA · On-site

$65K - $101K/yr

Essential Duties and Responsibilities: • Manage the day-to-day client relationship and delivery of quality care • Identifying and focusing on a holistic approach to client care with a focus on ...

Thekey

Client Care Manager

Roseville, CA · On-site

$65K - $101K/yr

Manage the day-to-day client relationship and delivery of quality care Identifying and focusing on a holistic approach to client care with a focus on quality of life, including recommending new and ...

PurposeCare

Client Care Manager

Park Ridge, IL · On-site

We're seeking a compassionate, organized, and proactive Client Care Manager to oversee the day-to-day experience of our clients and caregivers while helping ensure our operations run smoothly. This ...

TheKey

Client Care Manager

Palo Alto, CA · On-site

$65K - $101K/yr

The Role The Client Care Manager oversees a group of clients with varying needs and hours. This role is responsible for partnering with clients, families, and medical professionals to design tailored ...

Thekey

Client Care Manager

Palo Alto, CA

$65K - $101K/yr

The Role The Client Care Manager oversees a group of clients with varying needs and hours. This role is responsible for partnering with clients, families, and medical professionals to design tailored ...

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How much do manager client care jobs pay per year?

As of Aug 8, 2026, the average yearly pay for manager client care in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What does a Manager Client Care do?

A Manager Client Care is responsible for overseeing the client service team and ensuring that customers receive exceptional support and assistance. They manage client relationships, resolve escalated issues, and implement processes to improve client satisfaction. Additionally, they analyze client feedback to identify trends and areas for improvement, train staff, and collaborate with other departments to address client needs. Their ultimate goal is to enhance the overall client experience and maintain long-term client loyalty.

What are the key skills and qualifications needed to thrive as a Manager Client Care?

To thrive as a Manager Client Care, you need expertise in customer service management, problem-solving, and a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, performance metrics tools, and sometimes industry-specific certifications is typically required. Excellent interpersonal skills, leadership, and the ability to motivate and support a team set standout managers apart. These skills ensure effective client satisfaction, efficient operations, and the development of high-performing teams that drive business success.

How does a Manager Client Care typically collaborate with other departments to enhance client satisfaction?

A Manager Client Care often works closely with teams such as Sales, Product Development, and Technical Support to ensure a seamless client experience. This collaboration involves sharing client feedback, coordinating on issue resolution, and developing service improvements based on client needs. Regular meetings and cross-departmental projects are common, as they help align strategies and address any service gaps. Effective communication and relationship-building skills are key for success in this collaborative environment.
What cities are hiring for Manager Client Care jobs? Cities with the most Manager Client Care job openings:
What are the most commonly searched types of Client Care jobs? The most popular types of Client Care jobs are:
What states have the most Manager Client Care jobs? States with the most job openings for Manager Client Care jobs include:
Manager Client Care jobs near you
Infographic showing various Manager Client Care job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 69% Full Time, 22% Part Time, and 7% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Client Care Manager

Piermont Bank

New York, NY

$75K - $95K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 4 days ago

Job description

About Us:

Piermont Bank is a boutique specialty commercial bank focused on serving modern businesses with a digital first approach. As the first cloud native bank launched in the United States, Piermont was built on modern infrastructure that allows us to operate with greater flexibility, efficiency, and scalability than traditional banks.

We combine disciplined commercial banking with innovative technology to deliver value added solutions for small and medium sized businesses and our fintech partners. Our team is dedicated to thoughtful risk management, strong client relationships, and building a bank designed for the future of financial services.

The Role:

The Client Care Manager is an integral part of Piermont Bank's client care team. It focuses on supporting clients from onboarding through their journey with Piermont and ensuring good experience and services at all times.

Responsibilities:

  • Provide each new client an excellent account opening and onboarding experience.
  • Apply client, product, and process knowledge to answer questions and discern/relay onboarding requirements, steps, expected timeframes, and status for diverse set of requests to clients and internal partners.
  • Process transactional activities including wires, online banking, remote deposit checks, ACH, and some limited teller transactions.
  • Proactively work with internal teams to resolve any client issues and service accounts.
  • Communicate with clients and respond to inquiries in a responsive and timely matter.
  • Lead efforts towards improving and implementing compliance functions including audits controls, records management, approvals and ensuring all security procedures are strictly followed.
  • Under the direction of the Team Lead, administer the implementation of new programs and initiatives related to depository products and services when needed.
  • Mentor Client Care Associates, as needed upon request of Chief Growth Officer.

Qualifications:

  • Bachelor's degree or equivalent.
  • 7+ years of related banking experience, teller, new accounts representative, universal banker or equivalent.
  • Knowledge about banking products and services, comprehensive understanding of regulatory and compliance related to daily job functions.
  • Strong technical skills and experience with depository related programs such as account opening, teller system etc.
  • Excellent customer communication and relationship skills.
  • Ability to problem solve and work in a fast passed and evolving environment.

The hiring range for this position is $75,000 to $95,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's job-related knowledge, skills, and experience, among other factors. A bonus and/or incentives may be provided as part of the compensation package, in addition to the full range of medical, dental, vision, 401k, and other benefits.

Piermont Bank is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, political affiliation, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, height, weight, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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