72 Transcat Customer Service Coordinator Jobs Hiring Near You

Who we are-

Transcat is a dynamic, innovative, growing company that has been recognized as the leading calibration and compliance services provider in North America and beyond.  With over 1,000 employees-in technical, consulting, operational, sales, finance, and corporate roles-we have stood the test of time by delivering on our Trust in Every Measure promise to our customers in vital industries, including life sciences, aerospace, defense, energy, and utilities.  We fulfill this promise through our employees, who live Our Values every day, the Transcat Way.  Our employees are at the center of the rewarding, challenging, and life-changing work we do for our customers and those they serve.  Are you ready to join a company where the work you do makes a difference, and where you can grow in your career? 

Here's what Transcat has to offer-

• Work that matters
• A values-based culture where people care about each other and the work they do together
• Flexibility
• Training and development to accelerate learning and career advancement
• Competitive compensation and benefits, including paid time off, health insurance, tuition reimbursement, retirement, stock purchase plan, and MORE!
• Hours will be M-F, 11:30AM-8:00PM
• Sign-On Bonus Included

The Repair Technician performs complex technical assignments and requires minimum supervision.  Under minimum direction, repairs a wide range of test, measurement, and diagnostic instrumentation in accordance with customer specifications, company policies and procedures and generally accepted Metrology practices and standards.  Works in a calibration laboratory. Safeguards company and customer equipment, materials and information learned in execution of duties.

Perform repairs and preventiative maintenance on a wide variety of repair tools including DC Tools, Air Tools, grinders, etc..

• Overhaul, align, troubleshoot, and/or repair to component level
• Conduct their own research when necessary
• Work in a self-directed manner, coordinating work priority with lab support and local management / team leads.
• Read, comprehend, and follow schematics prepared by manufacturers to analyze and troubleshoot circuitry and repair a variety of test measurement and control instrumentation.
• Flexibility in shift coverage
• Analyze complex waveform, voltage, current, power, impedance frequency, microwave, temperature, and other electronic presentations
• Use and comprehend technical data, technical manuals, and manufacturers' handbooks, as well as engineering instructions and drawings.
• Troubleshoot and repair instrumentation using available resources.
• Comply with company, customer and governmental policies, requirements and regulations for time and material, and record keeping
• Other duties as assigned

Required Knowledge, Skills, and Abilities:

• Previous repair experience required and ability to perform PM (preventative maintenance) procedures
• Willingness to help support other sites (in the area), as needed
• Basic mathematical skills including algebra, geometry, and statistics
• Strong Customer Service Skills required
• Familiarity with basic tools
• Proficiency with office computer software including Microsoft Word, Excel, and Outlook
• Basic organizational and time management skills
• Basic interpersonal skills to interact with customers
• Candidates with experience in PMEL, PME, TMDE, Metrology, Calibration, ASQ CCT, METCAL, GPETE, Electronics, GCAMS, or Avionics highly desired
• A "learning mentality": willingness to learn troubleshooting and repair a variety of items.

Education and Experience:

• Associate degree from college or technical school; or 2-5 years of related field experience and/or training; or equivalent combination of education and experience.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and talk or hear. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderate.

Equal Opportunity and Non-Discrimination

Transcat is an equal-opportunity employer and prohibits discrimination based on any protected status. As required by United States law, all qualified applicants will receive consideration for employment without regard to age, color, disability, genetic predisposition or carrier status, national origin, race, religion, sex (including pregnancy, sexual orientation, and gender identity), status as a protected veteran, or as a member of any other protected group or activity under federal, state, and local law.

We will make reasonable accommodations for employees with disabilities to enable them to perform the essential functions of their position unless doing so poses an undue hardship to the company or a direct threat to health or safety.

Contingencies

All offers of employment are contingent upon successfully completing all pre-employment requirements, which include verification of identity and employment eligibility, and when applicable, a motor vehicle driving record report.

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