Transcat
Transcat

71 Transcat Customer Service Coordinator Jobs Hiring Near You

Customer Service Coordinator Reports To: VP of Sales Travel: In-Office Role About the Position The Customer Service Coordinator serves as the administrative hub of FALK's customer service function ...

Customer Service Coordinator Reports To: VP of Sales Travel: In-Office Role About the Position The Customer Service Coordinator serves as the administrative hub of FALK's customer service function ...

Customer Service Coordinator Looking for a steady, full-time customer service career with weekday hours, weekly pay and benefits? Join HANSONS in Troy. We're hiring a Customer Service Coordinator to ...

Customer Service Coordinator Looking for a steady, full-time customer service career with weekday hours, weekly pay and benefits? Join HANSONS in Troy. We're hiring a Customer Service Coordinator to ...

The Customer Service Coordinator is responsible for scheduling, directing, monitoring service work and ensuring a high-level Legendary Customer Service outcome for our customers. Must be able to ...

Customer Service Coordinator The Role - The Customer Service Coordinator is key in helping to drive the business through the assistance of enhancing our customer experience. Key functions include ...

New

Customer Service Coordinator

Little Elm, TX · On-site

$16.50 - $21.75/hr

Customer Service Coordinator Department: Machine Division (MAC) Employment Type: Full Time Location: Little Elm Reporting To: Matthew Christensen Description Holt CAT in Little Elm, Texas is looking ...

CUSTOMER SERVICE COORDINATOR

Livingston, NJ

$19.50 - $25.50/hr

TITLE: Customer Service Coordinator POSITION OBJECTIVE: To provide direct and outstanding customer service by following corporate procedures and ensuring customer's requests are reviewed and ...

Showing results 21-40

Transcat Jobs Information

Do workers at Transcat get paid breaks?

Yes. Most people get paid breaks.
78% of people say they get paid breaks.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and July 2026.

Does Transcat pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
44% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and July 2026.

At Transcat, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
77% of people say they have to use vacation days when they’re out sick.
Based on data from 13 people who took the Breakroom Quiz between June 2025 and July 2026.

Is the health insurance from Transcat affordable enough for their workers?

Most people say the health insurance costs are okay.
86% of people say the health insurance costs are okay
Based on data from 14 people who took the Breakroom Quiz between April 2025 and July 2026.

Do people get paid time off at Transcat?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 13 people who took the Breakroom Quiz between June 2025 and July 2026.

Do workers at Transcat worry about hours?

Most people don’t worry about getting enough hours.
92% of people report they don’t worry about getting enough hours.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and May 2026.

Do Transcat workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
38% report that they don’t have enough control over which shifts they work.
Based on data from 8 people who took the Breakroom Quiz between November 2024 and March 2026.

How easy is it for Transcat workers to change shifts?

Most people find it easy to change shifts.
67% of people report that it’s easy to change shifts if they need to.
Based on data from 9 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it to get time off at Transcat?

Most people find it easy to get time off.
94% of people report it’s easy to get time off.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and July 2026.

Do Transcat managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and May 2026.

Do jobs at Transcat spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and May 2026.

How easy is it to take sick days at Transcat?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and July 2026.

Is working at Transcat good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people at Transcat feel treated with respect by their managers?

Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Transcat get to take their breaks without interruption?

Most people get breaks without interruption.
79% of people report that they get to take their breaks without interruption.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and July 2026.

Is it stressful to work at Transcat?

Most people feel stressed here.
82% of people say they often feel stressed at work.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Transcat enjoy their jobs?

Most people enjoy their job.
71% of people report they enjoy their job.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Transcat recommend working with their team?

Most people recommend working with their team.
68% of people report that they would recommend working with their immediate team to a friend.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people get enough training when they start at Transcat?

Most people didn’t get enough training when they started.
69% of people report they didn’t get enough training when they started working here.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people get support to advance at Transcat?

Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people think Transcat’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
67% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and July 2026.

Do workers feel well informed about how Transcat is doing?

Only some people feel well informed about how the company is doing.
41% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and July 2026.
Infographic showing various Customer Service Coordinator job openings at Transcat in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Nights. Highlights an 97% Physical, and 3% Remote job distribution.

Customer Service Coordinator

Global Lending Services

Tempe, AZ • On-site

$17.25 - $22.50/hr

Full-time

Re-posted 11 days ago


Global Lending Services rating

7.5

Company rating: 7.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

What does it mean to be a Customer Service Coordinator with GLS?
The Customer Service Coordinator will play a vital role in ensuring positive customer experiences. This position will use comprehensive knowledge of the loan process as well as internal processes and procedures to handle complex customer cases as an escalated level of support. 
 
How will you drive value within the organization as a Customer Service Coordinator?
  • Serve as a resource to frontline associates in handling challenging customer cases, understanding account complexities, and resolving escalated issues 
  • Take ownership of customer-related issues escalated by front line associates and see them to completion 
  • Quickly build rapport with customers to win their trust in the resolution of their issues 
  • Play a vital role in educating and effectively explaining to customers the details of their auto loan 
  • Apply critical thinking skills in problem solving to assist customers and still adhere to company policies to protect the interests of the organization 
  • Review, identify, resolve, and track root causes for all escalations such as account disputes, customer service complaints, and regulatory compliance 
  • Provide real-time assistance to front line associates on calls 
  • Listen to customer feedback and share expertise in making recommendations to management on how to create a more positive customer experience 
  • Provide feedback on escalated trends impacting customer experience 
  • Facilitate delivery of training of any system enhancements or strategies to improve customer experience 
  • Maintain electronic records and files that support work performed and results 
  • Foster a collaborative culture that facilitates the achievement of business plan objectives by working closely with other associates and members of management 
  • Perform additional assignments and special projects as required by the needs of the company or as directed by management 
What should you already know to be successful in this role as a Customer Service Coordinator?
  • High school diploma or equivalent required
  • Minimum of one-year customer service experience required; customer service experience in the consumer finance industry preferred 
  • Strong verbal and written communication skills  
  • Excellent interpersonal skills: friendly and tactful with the ability to influence others, effectively manage conflict, exercise sound judgment, effectively manage highly sensitive and confidential information. Team player that can adapt in a fast paced and changing environment  
  • Proficient computer skills with working knowledge of standard business applications such as Microsoft Office; ability to quickly learn new computer applications as required   
  • Excellent organizational skills with high attention to detail and demonstrated ability to effectively set and manage multiple conflicting priorities 
  • Excellent critical thinking, problem solving, and decision-making skills 
  • Commitment to exemplifying the organizational core values and key competencies 
Employment Requirements:
  • Significant portions of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity 
  • Remain in a stationary position up to 100% of the workday 
  • Constantly operate a computer and other standard office equipment   
  • Job functions involve sedentary to light physical effort. Physical demands range from sitting, walking, standing, or pushing or pulling materials. Work may involve exerting up to 10 pounds of force to lift, carry, push, pull, or move objects. 
  • Be able to perform activities such as: viewing a computer terminal, extensive reading, bending, and kneeling 
Schedule:
  • This position is full-time; day shift
  • Regular, predictable attendance is required, including overtime hours as business demands dictate 
 

As part of our hiring process, we may use automated tools or artificial intelligence technologies to assist in evaluating applications, assessing qualifications, and supporting hiring decisions. All employment decisions are ultimately reviewed in accordance with applicable laws and company policies.


What Global Lending Services employees say

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