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Customer Enrollment Jobs (NOW HIRING)

VSI

Customer Enrollment Specialist

Reston, VA · On-site

The Customer Enrollment Specialist serves as the first point of contact for individuals inquiring about medical solutions for their back or neck conditions. This role is responsible for engaging with ...

Spann Marketing LLC

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Customer Sales Enrollment Specialist

Philadelphia, PA · On-site

$500 - $800/wk (+ commission)

Customer Sales Enrollment Specialist Company: Spann Marketing LLC Job Type: Full-Time Join a Fast-Growing Team! Spann Marketing LLC is expanding throughout the Philadelphia region and is looking for ...

Ark Mgt

Customer Enrollment Representative

Norwalk, CA · On-site

$700 - $1.2K/wk

We're looking for motivated, outgoing, and dependable individuals to join our customer enrollment team. This is a hands-on, field-based position where you'll work directly with community members ...

Ark Mgt

Customer Enrollment Representative

Norwalk, CA · On-site

$38K - $55K/yr

We're looking for motivated, outgoing, and dependable individuals to join our customer enrollment team. This is a hands-on, field-based position where you'll work directly with community members ...

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Customer Enrollment information

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How much do customer enrollment jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for customer enrollment in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a customer enrollment job?

Customer enrollment jobs involve assisting new customers with signing up for a company's products or services. This typically includes verifying customer information, explaining service options, processing applications, and ensuring a smooth onboarding experience. Professionals in these roles may work in industries like healthcare, utilities, telecommunications, or financial services. Strong communication and organizational skills are important, as customer enrollment specialists help guide clients through the registration process and address any questions or concerns.

What are some common challenges faced in a customer enrollment role, and how can they be effectively managed?

Customer Enrollment professionals often encounter challenges such as handling high volumes of inquiries, ensuring the accuracy of customer information, and navigating various enrollment platforms or tools. Successfully managing these challenges requires strong attention to detail, excellent communication skills, and the ability to multitask efficiently. Building a solid understanding of the company’s products and enrollment procedures, as well as collaborating closely with team members and other departments, can help resolve issues quickly and provide a seamless experience for customers.

What are the key skills and qualifications needed to thrive as a customer enrollment specialist, and why are they important?

To thrive as a Customer Enrollment Specialist, you need strong organizational skills, attention to detail, and experience with customer service, often supported by a high school diploma or equivalent. Familiarity with CRM systems, data entry software, and enrollment management platforms is typically required. Excellent communication, active listening, and problem-solving skills help you build rapport with customers and resolve issues efficiently. These competencies are vital for ensuring accurate enrollments, customer satisfaction, and smooth onboarding processes.

What is the difference between Customer Enrollment vs Customer Service Representative?

AspectCustomer EnrollmentCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; sometimes certifications in customer onboardingHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice or call center; focused on onboarding new customersOffice, call center, or retail; handling ongoing customer inquiries
Employer & Industry UsageTelecom, utilities, insurance, and subscription servicesRetail, telecom, banking, and service industries

Customer Enrollment primarily focuses on onboarding new customers, ensuring they complete necessary paperwork and understand service terms. Customer Service Representatives handle ongoing customer inquiries, support, and issue resolution. While both roles require strong communication skills, Enrollment specialists concentrate on initial setup, whereas Customer Service Reps manage ongoing support.

What does a customer enrollment specialist do?

A customer enrollment specialist assists customers in signing up for products or services, ensuring accurate information collection and processing applications. They often communicate via phone, email, or online platforms, and may use customer management software to track enrollment status and resolve issues efficiently.
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What are the most commonly searched types of Customer Enrollment jobs?

The most popular types of Customer Enrollment jobs are:

What job categories do people searching Customer Enrollment jobs look for?

The top searched job categories for Customer Enrollment jobs are:

Customer Enrollment jobs near you
Infographic showing various Customer Enrollment job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Enrollment Specialist

VSI

Reston, VA • On-site

Full-time

Re-posted 18 days ago

Job description

Are you a confident communicator with a warm, engaging personality and a passion for helping others? 


Join our high-performing marketing team at a premier concierge medical practice as a  Customer Enrollment Specialist, where your voice becomes the first connection to exceptional spine care.


The Customer Enrollment Specialist serves as the first point of contact for individuals inquiring about medical solutions for their back or neck conditions. This role is responsible for engaging with prospective patients over the phone, establishing a positive initial connection, and providing clear, compassionate guidance through the scheduling and intake process.


Your primary responsibility is to build instant rapport, convey trust, and guide prospects seamlessly toward becoming new patients. Through expert communication, emotional intelligence, and a clear understanding of our value, you’ll play a vital role in growing our patient community and establishing the foundation for an elite patient experience at VSI.


In addition to patient engagement, the role includes key administrative responsibilities such as verifying insurance benefits and accurately collecting and documenting Protected Health Information (PHI). Attention to detail and a commitment to accuracy are essential in ensuring each patient’s information is handled thoroughly and securely.


Ideal candidates thrive in fast-paced environments, communicate with clarity and empathy, and understand how to move prospects through the conversion journey. This position is rooted in a collaborative, call-center setting and works closely with our dynamic marketing team. A foundational understanding of marketing principles, particularly in guiding prospects toward a decision, is beneficial.