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Customer Enrollment Trainee Jobs (NOW HIRING)

StateJobsNY

Administrative Assistant 1/Trainee

Brooklyn, NY · On-site

$19 - $25.50/hr

Administrative Assistant 1/Trainee (Waiver/Enrollment Unit Assistant) NYC Regional Office 4 is ... customer service, business writing, and/or office administration. To be advanced to the full ...

7-Eleven

Manager Trainee

Clifton Park, NY · On-site

$18 - $21.50/hr

Provides customer service leadership and direction, in conjunction with the General Manager or ... Coverage in medical, dental, life, and vision insurance eligible upon enrollment. * Immediate ...

7-Eleven

Manager Trainee

Clifton Park, NY · On-site

$18 - $21.50/hr

Provides customer service leadership and direction, in conjunction with the General Manager or ... Coverage in medical, dental, life, and vision insurance eligible upon enrollment. * Immediate ...

Kinney Drugs

Pharmacy Technician Trainee

Bomoseen, VT · On-site

$16 - $17.60/hr

Help customers locate overthecounter products and route clinical questions to the pharmacist ... High School Diploma (or currently enrolled) or GED * Preferred: AS Degree or Higher Required ...

Brownhealth

$16.25 - $19.25/hr

Demonstrates a strong customer service presence and verbal and written communication skills ... High-school graduate or the equivalent or currently enrolled in a high school or vocational ...

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Customer Enrollment Trainee information

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How much do customer enrollment trainee jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for customer enrollment trainee in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges faced by Customer Enrollment Trainees during the onboarding process?

Customer Enrollment Trainees often encounter challenges such as quickly mastering company-specific enrollment systems, staying updated with evolving products or services, and effectively communicating with customers who may have diverse needs or questions. Adapting to the pace of a fast-moving team environment and managing high volumes of customer information while ensuring accuracy are also typical hurdles. However, most organizations provide structured training, mentorship, and ongoing support to help new trainees overcome these challenges and build confidence in their role.

What is a Customer Enrollment Trainee?

A Customer Enrollment Trainee is an entry-level professional responsible for assisting new customers with the enrollment or onboarding process for a company's products or services. This role typically involves guiding customers through application forms, verifying required documentation, and answering initial questions. The position is designed as a training role, where individuals learn company procedures, customer service skills, and compliance requirements while gaining experience in the field. Customer Enrollment Trainees often work under supervision and receive ongoing training to prepare for more advanced roles within customer service or sales departments.

What is the difference between Customer Enrollment Trainee vs Customer Service Representative?

AspectCustomer Enrollment TraineeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentTraining programs, call centers, onboarding sessionsCall centers, retail, office settings
Employer & Industry UsageTelecom, utility companies, service providersTelecom, retail, banking, service industries
Common Search & ComparisonEntry-level, training role in customer onboardingCustomer support, issue resolution, client interaction

The Customer Enrollment Trainee and Customer Service Representative roles both involve direct customer interaction and require similar educational backgrounds. However, the trainee position focuses on onboarding and training, often as an entry-level role with a training component, while the representative handles ongoing customer support and issue resolution. Both roles are common in service industries like telecom and utilities, but their primary functions differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Customer Enrollment Trainee, and why are they important?

To thrive as a Customer Enrollment Trainee, you need strong communication skills, basic computer proficiency, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and data entry software is typically required. Attention to detail, patience, and a customer-focused mindset help trainees excel when assisting clients and resolving enrollment issues. These skills ensure accurate data processing, positive customer experiences, and smooth onboarding processes.
What cities are hiring for Customer Enrollment Trainee jobs? Cities with the most Customer Enrollment Trainee job openings:
What are the most commonly searched types of Customer Enrollment jobs? The most popular types of Customer Enrollment jobs are:
What states have the most Customer Enrollment Trainee jobs? States with the most job openings for Customer Enrollment Trainee jobs include:
Customer Enrollment Trainee jobs near you

Medicare Enrollment Trainee

Health Plan Assistant

Saint George, UT • On-site

$97K - $225K/yr

Full-time

Posted 9 days ago

Job description

Description
We are seeking motivated individuals to join our team as Medicare Enrollment Trainees. This is an entry-level opportunity for candidates looking to build a career in the insurance industry with strong income potential and a flexible schedule.
No prior experience is required. Licensing assistance and structured training are provided to help you develop the skills needed to succeed in this role.
In this position, you will speak with individuals who are exploring Medicare coverage options and, once licensed, guide them through the enrollment process. You will help clients understand their choices, answer questions, and support them in making informed decisions about their healthcare coverage.
This role is ideal for individuals who are self-motivated, comfortable communicating with people, and able to manage their time effectively in a performance-based environment.
First-year earning potential when goals are met: $125,000+
Remote agents encourage to apply
Responsibilities
• Engage with potential clients to understand their Medicare needs and provide clear, actionable information.
• Guide clients through the Medicare enrollment process, ensuring they make informed decisions about their healthcare coverage.
• Collaborate with team members to share insights and strategies for effective client engagement.
• Maintain accurate and up-to-date records of client interactions and enrollment progress.
• Participate in ongoing training sessions to enhance your knowledge of Medicare options and enrollment procedures.
• Communicate effectively with clients, addressing their questions and concerns with empathy and clarity.
• Utilize provided tools and resources to streamline the enrollment process and improve client satisfaction.
Qualifications
• Experience in customer service or sales roles, with a focus on building relationships.
• Ability to communicate complex information clearly and empathetically to diverse audiences.
• Proven track record of managing time effectively in a fast-paced, performance-driven environment.
• Comfortable using digital tools and resources to enhance client interactions and streamline processes.
• Willingness to learn and adapt to new information quickly, with a commitment to ongoing professional development.
• Ability to work collaboratively within a team, sharing insights and strategies to improve client engagement.
• Strong organizational skills to maintain accurate and up-to-date records of client interactions and progress.

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