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Customer Enrollment Trainee Jobs (NOW HIRING)

Buckeye Corrugated, Inc.

Sales Trainee

Indianapolis, IN · On-site

The Sales Trainee will be enrolled in our 12-18 month sales training program to prepare and equip ... sales and customer service. Such standards will be set annually and communicated to the Account ...

goodwillsocal

29236 Retail Trainee (PT)

Corona, CA · On-site

$20 - $24/hr

Provide friendly, helpful service to customers and donors. * Follow all safety guidelines and use ... Enrollment in Goodwill SoCal's Supported Employment Program (required). * No prior work experience ...

goodwillsocal

29236 Retail Trainee (PT)

Corona, CA · On-site

$20 - $24/hr

Provide friendly, helpful service to customers and donors. * Follow all safety guidelines and use ... Enrollment in Goodwill SoCal's Supported Employment Program (required). * No prior work experience ...

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Customer Enrollment Trainee information

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How much do customer enrollment trainee jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for customer enrollment trainee in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges faced by Customer Enrollment Trainees during the onboarding process?

Customer Enrollment Trainees often encounter challenges such as quickly mastering company-specific enrollment systems, staying updated with evolving products or services, and effectively communicating with customers who may have diverse needs or questions. Adapting to the pace of a fast-moving team environment and managing high volumes of customer information while ensuring accuracy are also typical hurdles. However, most organizations provide structured training, mentorship, and ongoing support to help new trainees overcome these challenges and build confidence in their role.

What is a Customer Enrollment Trainee?

A Customer Enrollment Trainee is an entry-level professional responsible for assisting new customers with the enrollment or onboarding process for a company's products or services. This role typically involves guiding customers through application forms, verifying required documentation, and answering initial questions. The position is designed as a training role, where individuals learn company procedures, customer service skills, and compliance requirements while gaining experience in the field. Customer Enrollment Trainees often work under supervision and receive ongoing training to prepare for more advanced roles within customer service or sales departments.

What is the difference between Customer Enrollment Trainee vs Customer Service Representative?

AspectCustomer Enrollment TraineeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentTraining programs, call centers, onboarding sessionsCall centers, retail, office settings
Employer & Industry UsageTelecom, utility companies, service providersTelecom, retail, banking, service industries
Common Search & ComparisonEntry-level, training role in customer onboardingCustomer support, issue resolution, client interaction

The Customer Enrollment Trainee and Customer Service Representative roles both involve direct customer interaction and require similar educational backgrounds. However, the trainee position focuses on onboarding and training, often as an entry-level role with a training component, while the representative handles ongoing customer support and issue resolution. Both roles are common in service industries like telecom and utilities, but their primary functions differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Customer Enrollment Trainee, and why are they important?

To thrive as a Customer Enrollment Trainee, you need strong communication skills, basic computer proficiency, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and data entry software is typically required. Attention to detail, patience, and a customer-focused mindset help trainees excel when assisting clients and resolving enrollment issues. These skills ensure accurate data processing, positive customer experiences, and smooth onboarding processes.
What cities are hiring for Customer Enrollment Trainee jobs? Cities with the most Customer Enrollment Trainee job openings:
What are the most commonly searched types of Customer Enrollment jobs? The most popular types of Customer Enrollment jobs are:
What states have the most Customer Enrollment Trainee jobs? States with the most job openings for Customer Enrollment Trainee jobs include:
Customer Enrollment Trainee jobs near you
Sales Trainee

Sales Trainee

Buckeye Corrugated, Inc.

Indianapolis, IN

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Position Purpose:
BCI is looking for talented, passionate associates to join our Sales Trainee program. The Sales Trainee will be enrolled in our 12-18 month sales training program to prepare and equip the associate with the knowledge and skills in learning the corrugated packaging industry to become a part of our successful Account Executive team.

Duties and Responsibilities:
Tasks related to this position may vary and are not limited to those listed below:
Follow established safety rules, policies and procedures at all times
Participate in a 12-18 month sales training program to prepare for a long-term position with BCI as an Account Executive
Meet or exceed the operating standards in the areas of sales and customer service. Such standards will be set annually and communicated to the Account Executive
Achieve in meeting or exceeding the developed professional goals set to and agreed upon between yourself and the Sales Manager
Participate in advancing the business through new and innovative ideas
Review of the training program goals with the Sales Manager on a weekly basis to ensure the Sales Trainee is acquiring the skills necessary in becoming a successful Account Executive
Exhibit professional behavior at all times and treating others with respect
Full-time role in an office setting

Desired Skills and Behavioral Strengths:
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Strong communication, interpersonal, listening and verbal and written communication skills
Highly motivated and results-orientated individual who can work well both independently and within a team environment
Ability to read and interpret documents such as sales reports, operating instructions and training and procedure manuals
Ability to write reports and correspondence
Ability to calculate figures and amounts such as discounts, costs, proportions, percentages and volume
Strong attention to detail

Desired Qualifications and Experience:
Bachelor's degree (or equivalent) in sales/marketing
Two years outside selling or related experience - preferred, but not required
Experience in the corrugated box industry - preferred, but not required
Valid driver's license, safe driving record and reliable transportation

About BCI
Buckeye Corrugated, Inc. (BCI) is a privately held, employee-owned company with twelve (12) corrugated manufacturing facilities, providing an extensive range of corrugated packaging products. Located in ten states, our services and capabilities include custom-designed corrugated packaging, point-of-purchase displays, point-of-sale packaging along with fulfillment and logistics. Simply stated, we do not just make boxes. We build the means to shape impressions and influence perceptions.

BCI provides competitive pay and a robust benefits package including but not limited to: medical, dental, vision and life insurance, disability benefits, 401(k), paid time off and holidays, as well as a bonus plan and opportunity for employee stock ownership.


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