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Customer Service Coordinator Jobs (NOW HIRING)

HOLT Group

Customer Service Coordinator

Waxahachie, TX · On-site

$17.25 - $22.50/hr

Customer Service Coordinator Department: Machine Division (MAC) Employment Type: Full Time Location: Waxahachie Description The Customer Service Coordinator is responsible for scheduling, directing ...

HOLT Group

Customer Service Coordinator

Little Elm, TX · On-site

$16.50 - $21.75/hr

Customer Service Coordinator Department: Machine Division (MAC) Employment Type: Full Time Location: Little Elm Reporting To: Matthew Christensen Description Holt CAT in Little Elm, Texas is looking ...

herffjones

Customer Service Coordinator

Arcola, IL · On-site

$20/hr

Customer Service Coordinator Location: Arcola Starting Pay for position: $20 per hour JOIN OUR TEAM! About Herff Jones: Indianapolis-based Herff Jones is the leading provider of graduation and ...

herffjones

Customer Service Coordinator

Arcola, IL

$20/hr

Customer Service Coordinator Location: Arcola Starting Pay for position: $20 per hour JOIN OUR TEAM! About Herff Jones: Indianapolis-based Herff Jones is the leading provider of graduation and ...

Milk Specialties

Customer Service Coordinator

Wautoma, WI · On-site

$16 - $20.75/hr

The Customer Service Coordinator is responsible for maintaining customer satisfaction through efficient, timely and accurate sales order fulfillment. The Customer Service Coordinator coordinates with ...

Installs LLC

Customer Service Coordinator

Mcdonough, GA · On-site

$17 - $19/hr

Join CRST as a Customer Service Coordinator supporting Whirlpool, one of the world's leading home appliance brands. If you're a strong communicator with a background in logistics customer service ...

herffjones

Customer Service Coordinator

Arcola, IL · On-site

$20/hr

Customer Service Coordinator Location: Arcola Starting Pay for position: $20 per hour JOIN OUR TEAM! About Herff Jones: Indianapolis-based Herff Jones is the leading provider of graduation and ...

inteplast

CUSTOMER SERVICE COORDINATOR

Livingston, NJ · On-site

$19.50 - $25.50/hr

TITLE: Customer Service Coordinator POSITION OBJECTIVE: To provide direct and outstanding customer service by following corporate procedures and ensuring customer's requests are reviewed and ...

HERFF JONES

Customer Service Coordinator

Arcola, IL · On-site

$20/hr

Customer Service Coordinator Location: Arcola Starting Pay for position: $20 per hour JOIN OUR TEAM! About Herff Jones: Indianapolis-based Herff Jones is the leading provider of graduation and ...

inteplast

CUSTOMER SERVICE COORDINATOR

Livingston, NJ · On-site

$19.50 - $25.50/hr

TITLE: Customer Service Coordinator POSITION OBJECTIVE: To provide direct and outstanding customer service by following corporate procedures and ensuring customer's requests are reviewed and ...

Adecco

Customer Service Coordinator

Warrendale, PA · On-site

$22 - $23/hr

We are searching for a Customer Service Coordinator for a Manufacturer in Warrendale, PA. Responsibilities * Maintain sales opportunity, contract, pricing and service order data in computer systems

Adecco

Customer Service Coordinator

Warrendale, PA · On-site

$22 - $23/hr

We are searching for a Customer Service Coordinator for a Manufacturer in Warrendale, PA. Responsibilities * Maintain sales opportunity, contract, pricing and service order data in computer systems

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Customer Service Coordinator information

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How much do customer service coordinator jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for customer service coordinator in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.60 per hour, depending on experience, location, and employer.

What is a customer service coordinator?

Customer service coordinators handle client inquiries and complaints about the company’s products and services. They take calls or respond to emails from clients, answering questions, checking on order processing, or resolving complaints or disputes. When the issue is beyond the authority of the customer service coordinator, they discuss the problem with a supervisor to find an acceptable solution for the client. The primary goal of customer service coordinators is to ensure client satisfaction. Qualifications for this position include a high school diploma or equivalent and experience in retail or other customer service industry.

What skills do you need to be a customer service coordinator?

To thrive as a Customer Service Coordinator, you need strong communication skills, organizational abilities, and a background in customer service, often supported by a high school diploma or associate degree. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Problem-solving, patience, and the ability to manage multiple tasks under pressure are standout soft skills for this role. These competencies are vital for efficiently resolving customer issues, ensuring satisfaction, and maintaining smooth operations within a service-focused environment.

How does a customer service coordinator typically collaborate with other departments to resolve customer issues?

Customer Service Coordinators frequently work cross-functionally, partnering with teams such as Sales, Logistics, and Technical Support to resolve customer inquiries efficiently. For example, if a customer has a product delivery concern, the coordinator will liaise with the warehouse or shipping department to investigate and expedite a solution. Effective communication and a proactive approach are essential, as coordinators often serve as the main point of contact between the customer and internal teams. This collaboration ensures that customers receive timely and accurate information, fostering positive relationships and customer satisfaction.

What is the difference between Customer Service Coordinator vs Customer Support Specialist?

AspectCustomer Service CoordinatorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; certifications in customer service or technical support
Work EnvironmentOffice settings, call centers, retail environmentsCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, healthcare, finance, hospitalityTechnology, software, telecommunications, e-commerce
Common Search & ComparisonCustomer Service Coordinator vs Customer Support Specialist

The main difference is that Customer Service Coordinators often handle a broader range of customer interactions, including scheduling and coordination, while Customer Support Specialists typically focus on technical support and troubleshooting. Both roles require strong communication skills and customer service experience, but their specific responsibilities and work environments differ slightly.

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What cities are hiring for Customer Service Coordinator jobs?

Cities with the most Customer Service Coordinator job openings:

What are the most commonly searched types of Customer Service jobs?

The most popular types of Customer Service jobs are:

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What states have the most Customer Service Coordinator jobs?

States with the most job openings for Customer Service Coordinator jobs include:

What are popular job titles related to Customer Service Coordinator jobs?

For Customer Service Coordinator jobs, the most frequently searched job titles are:

Customer Service Coordinator jobs near you
Infographic showing various Customer Service Coordinator job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,169 per year, or $20.3 per hour.

Customer Service Coordinator

Katy, TX • On-site

Educational Data Systems, Inc.
See more jobs at Educational Data Systems, Inc.external

$50K/yr

Full-time

Posted 9 days ago

Job description

Job Description:
Title: Customer Service Coordinator
Salary: $50,000 + benefits
Classification: Non-Exempt
Scope of Position: The Customer Service Coordinator serves as the first point of contact for jobseekers, providing high-quality customer service through phone, email, and in-person interactions. This position will assist with virtual service navigation, direct individuals to appropriate workforce programs, and support jobseekers in accessing career resources and employment opportunities.
Essential Functions:
  • Answer calls, emails, and web chats inquiries in a timely manner
  • Schedule appointments using the WAVE system with appropriate staff or program
  • Provide general navigation support for the WorkInTexas system and Workforce Solutions programs
  • Refer complex or specialized inquiries to specialized units, such as Employer Engagement, Community Engagement, etc.
  • Maintain accurate interaction records in WAVE and/or CRM
  • Identify customer needs through strategic questioning, active listening, and expectation clarification
  • Provide information on appropriate services and address customer questions or concerns professionally
  • Route customers to the correct staff or department and provide real-time guidance
  • Conduct follow-up to ensure customer needs are met and applications are fully completed
  • Support system-wide customer surveys, outreach efforts, and continuous improvement initiatives
  • Document all calls and emails using a standardized spreadsheet and update resource guides for service providers and points of contact
  • Maintain current knowledge of programs by attending daily meetings, reviewing new service launches, and collaborating with service providers
  • Track all services provided using the state system of record and team-wide reporting platform, ensuring accurate daily data capture
  • Engage with diverse individuals professionally and contribute to a positive, solution-focused workplace
  • Other opportunities as available

Education and Experience Requirements:
  • Bachelor's degree preferred, or equivalent experience
  • Bilingual in Spanish required
  • Prior experience and comfortability with long periods on the phone
  • Strong knowledge of virtual platforms and how to help individuals navigate online websites
  • Strong verbal and communication skills
  • Experience in delivering high-quality customer service
  • Must have reliable transportation to and from the worksite and other required locations

EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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