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Assistant Customer Service Coordinator Jobs (NOW HIRING)

herffjones

Customer Service Coordinator

Arcola, IL

$21/hr

Customer Service Coordinator Location: Arcola, IL Starting Pay: $21.00 per hour THE MOST TRUSTED ... and shipping managers. * Assist Customer Service Specialists in managing contracts and ...

herffjones

Customer Service Coordinator

Arcola, IL · On-site

$21/hr

Customer Service Coordinator Location: Arcola, IL Starting Pay: $21.00 per hour THE MOST TRUSTED ... and shipping managers. * Assist Customer Service Specialists in managing contracts and ...

Xpand Staffing

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Customer Service Coordinator

Rochester, NY · On-site

$20 - $22/hr

Job Title: Customer Service Coordinator Job Summary We are seeking a professional and detail ... Schedule appointments and assist with office administrative tasks . * Monitor and follow up on ...

Xpand Staffing

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Customer Service Coordinator

Fort Lauderdale, FL · On-site

$19/hr

Job Title: Customer Service Coordinator Job Summary We are seeking a professional and detail ... Schedule appointments and assist with office administrative tasks . * Monitor and follow up on ...

Milk Specialties

Customer Service Coordinator

Wautoma, WI · On-site

$16 - $20.75/hr

The Customer Service Coordinator is responsible for maintaining customer satisfaction through efficient, timely and accurate sales order fulfillment. The Customer Service Coordinator coordinates with ...

RH Aero Systems

Customer Service Coordinator

Fayetteville, GA · On-site

$15.75 - $20.75/hr

... customer communication, workflow coordination, supply chain activities, and service center ... Support repair pricing and parts sourcing activities * Assist with vendor RFQ activity, lead-time ...

Arconic

Customer Service Coordinator

Springdale, AR · On-site

$16 - $20.75/hr

Arconic is currently in search of Customer Service Coordinator to join our Kawneer team based in Springdale, AR . At Arconic, we take pride in our work and our innovative products and technologies ...

Barkman Honey

Customer Service Coordinator

Wichita, KS · On-site

$14 - $18.25/hr

Customer service lead, brand ambassador, and project coordinator for Barkman Honey brands. JOB ... You effectively assist team members with product development and labeling assignments - You ...

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How much do assistant customer service coordinator jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for assistant customer service coordinator in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.60 per hour, depending on experience, location, and employer.

What does a customer service coordinator do?

A customer service coordinator manages customer interactions, resolves issues, and ensures customer satisfaction. They often handle inquiries via phone, email, or chat, maintain records using customer relationship management (CRM) tools, and coordinate with other departments to address customer needs efficiently.

What are the 7 Cs of customer service?

The 7 Cs of customer service are a set of principles that help customer service coordinators provide effective support: Clarity, Consistency, Courtesy, Credibility, Compassion, Communication, and Competence. These principles ensure clear communication, build trust, and foster positive customer relationships, which are essential skills in customer service roles. Applying the 7 Cs can improve customer satisfaction and loyalty.

What is the work of a customer service assistant?

A customer service assistant helps customers by answering questions, resolving issues, and providing information about products or services. They often handle inquiries via phone, email, or in person, and use tools like customer management software to document interactions. Strong communication skills and patience are essential for this role.

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as customer service director, account manager, or client services executive, with salaries exceeding $70,000 annually. These positions typically require extensive experience, leadership skills, and sometimes industry-specific certifications.
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Assistant Customer Service Coordinator jobs near you

Administrative Assistant / Customer Service Coordinator

-

Elk Grove Village, IL • On-site

$45K - $55K/yr

Full-time

PTO

Posted 6 days ago

Job description

Administrative Assistant / Customer Service Coordinator

Benefits/Perks
  • Competitive Compensation
  • Paid Time Off
  • Career Growth Opportunities
  • Supportive, Team-Oriented Environment
Job Summary
We are seeking a motivated, organized, and friendly Administrative Assistant to join our manufacturing team. While this is an office-based administrative role, it plays a critical part in supporting our manufacturing operations and ensuring customer orders move smoothly from intake to production and delivery.
This position requires someone who enjoys interacting with customers, managing multiple priorities, and being a key communication link between customers, the office, and the production floor. As a small manufacturing company, we value team members who are adaptable, proactive, and willing to take on a variety of responsibilities as business needs evolve.
The ideal candidate will possess strong customer service skills, bookkeeping experience with QuickBooks, excellent organizational abilities, and the confidence to communicate effectively with both customers and production staff.
Responsibilities
  • Serve as the primary point of contact for customers via phone, email, and in-person interactions.
  • Process incoming orders and ensure accurate entry into company systems.
  • Coordinate and schedule production jobs based on customer requirements and manufacturing capacity.
  • Communicate customer orders, changes, and special requests to the production team.
  • Provide customers with order updates, shipping information, and general support.
  • Schedule incoming and outgoing shipments and coordinate with carriers.
  • Perform bookkeeping functions, including managing accounts, balancing records, and maintaining accurate financial information using QuickBooks.
  • Assist with inventory tracking and inventory-related administrative tasks.
  • Maintain organized filing systems and company records.
  • Create and distribute emails, correspondence, reports, and other business documents.
  • Support daily office operations and assist with a variety of administrative and operational tasks as needed.
Qualifications
  • High school diploma or GED required; Associate degree or administrative training preferred.
  • Previous experience in an administrative, customer service, office management, or manufacturing support role preferred.
  • QuickBooks experience required.
  • Strong customer service skills with a professional and friendly demeanor.
  • Excellent written and verbal communication skills.
  • Strong organizational skills with the ability to prioritize and manage multiple tasks simultaneously.
  • Proficiency in Microsoft Office, including Outlook, Word, and Excel.
  • Experience working in a manufacturing, production, logistics, or order-processing environment is a plus.
  • Self-motivated, dependable, and comfortable wearing multiple hats in a small business environment.
What We're Looking For
We are looking for someone who enjoys being the hub of communication within a busy manufacturing operation. The right candidate is detail-oriented, personable, organized, and takes pride in helping both customers and coworkers succeed. If you thrive in a fast-paced environment and enjoy contributing to many aspects of a growing business, we'd love to hear from you.