ZipRecruiter

Log In

1

Area Customer Service Coordinator Jobs (NOW HIRING)

next page

Showing results 1-20

All JobsBusiness JobsCustomer Service JobsCustomer Service Professional JobsArea Customer Service Coordinator Jobs

Area Customer Service Coordinator information

See salary details

$12

$20

$28

How much do area customer service coordinator jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for area customer service coordinator in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.60 per hour, depending on experience, location, and employer.

What is the difference between Area Customer Service Coordinator vs Customer Service Representative?

AspectArea Customer Service CoordinatorCustomer Service Representative
CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentRegional or territory-based settings, often coordinating multiple locationsCall centers, retail, or office settings
Industry UsageCommon in logistics, utilities, and service industriesWidespread across retail, telecom, and service sectors
Primary FocusOverseeing customer service across multiple locations, coordinating teamsHandling customer inquiries and resolving issues directly

The main difference is that an Area Customer Service Coordinator manages customer service operations across multiple locations, focusing on coordination and oversight, while a Customer Service Representative handles direct customer interactions. The coordinator role typically requires more organizational skills and regional knowledge, whereas the representative role emphasizes communication and problem-solving skills at the individual level.

What are the responsibilities of an Area Customer Service Coordinator?

An Area Customer Service Coordinator is responsible for managing customer inquiries, resolving issues, and ensuring high service quality within a specific geographic area. They coordinate with other departments, monitor service performance, and may use customer management software to track interactions and improve satisfaction. Strong communication skills and knowledge of company policies are essential for this role.

What do area customer service coordinators do?

Area customer service coordinators oversee customer support operations within a specific geographic region, ensuring customer inquiries and issues are addressed promptly. They coordinate between clients and internal teams, monitor service quality, and may use customer relationship management (CRM) tools to track interactions and performance. Strong communication, organizational skills, and knowledge of company policies are essential for this role.

What cities are hiring for Area Customer Service Coordinator jobs?

Cities with the most Area Customer Service Coordinator job openings:

What states have the most Area Customer Service Coordinator jobs?

States with the most job openings for Area Customer Service Coordinator jobs include:

What are popular job titles related to Area Customer Service Coordinator jobs?

For Area Customer Service Coordinator jobs, the most frequently searched job titles are:

Area Customer Service Coordinator jobs near you
Infographic showing various Area Customer Service Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $42,169 per year, or $20.3 per hour.

Area Customer Service Coordinator

Stamford, CT • On-site

Ricoh USA, Inc.
Technology, Communication and Media • 10K+ employees
Learn more about Ricoh USA, Inc.external

$21.23 - $26.74/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 10 days ago

Ricoh rating

7.8

Company rating: 7.8 out of 10

Based on 174 frontline employees who took The Breakroom Quiz

Job description


$21.23 - $26.74 per hour
Job Title: Area Customer Service Coordinator
Summary:
Join our team as an Area Customer Service Coordinator, where you'll be a vital link in ensuring exceptional service delivery to our valued clients. Your role will encompass supporting daily operations, implementing new services, and fostering a customer-centric environment, all while making a positive impact within your assigned geographical area. Get ready to be part of a dynamic team where your innovative spirit and future-focused mindset drive transformative change!
Roles and Responsibilities:
  • Provide coverage across multiple customer sites, ensuring consistent, high-quality service delivery and operational support based on each client's unique needs.

  • Deliver on-site business services, including but not limited to:

  • Mail and print services

  • Hospitality support

  • Reception/front desk coverage

  • Shipping and receiving

  • Courier coordination

  • Printer fleet management

  • Travel locally, including day trips to post offices and satellite office locations, as needed to support client operations.

  • Collaborate closely with management to enhance operational processes, ensuring compliance with best practices and driving continuous improvement through data-driven insights.

  • Assist in the seamless implementation of new customer accounts and service expansions, providing valuable support to Field Implementation Managers.

  • Bring energy and professionalism to every interaction by embracing a service-first mindset, maintaining authenticity, and building positive customer relationships.

  • Demonstrate adaptability and accountability by confidently taking on new challenges and consistently delivering exceptional service.

  • Monthly Stipend - $260:
    A monthly stipend of $260 is provided to support the requirements of this role, which involves regular travel between multiple client locations and the ability to respond flexibly to operational and customer needs across a geographically diverse service area. This stipend is intended to help offset incidental expenses associated with maintaining a consistent onsite presence, delivering high-quality service, and supporting clients across multiple locations in a timely and responsive manner.

  • Business Travel Reimbursement: Employees are reimbursed for business mileage at the current IRS-approved mileage rate when traveling for company business beyond their normal commute to and from their primary work location. Reimbursement is also provided for approved business-related parking fees and tolls incurred while performing job responsibilities. This benefit is designed to support employees who travel as part of their role and ensures that eligible business travel expenses are covered in accordance with company policy.

Qualifications Must Have:
  • High school diploma with at least 12 months of relevant work experience

  • Flexibility and adaptability to meet the demands of a dynamic work environment, including the ability to travel between customer locations within a 40-50-mile radius.

  • Shifts are between 7am-7pm with possible overtime including weekends based on geographical locations.

  • This role requires regular use of a personal vehicle. Employees must maintain a valid driver's license and automobile insurance that meets or exceeds company-required coverage levels.

  • Data-driven and innovative approach, alongside excellent communication abilities and a customer-centric mindset.

  • Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50 lbs.

Qualifications Nice to Have:
  • Additional education beyond high school is encouraged.

  • Ability to complete tasks with ease using your proficiency in the Microsoft Office suite and other computer operations.

  • Demonstrated with prior experience in customer service or related fields.

  • Commitment to personal growth and accountability through ongoing education and development opportunities.

In this transformative role, you'll make a difference every day, contributing to our mission of excellence and client satisfaction. If you're ready to embark on a journey of growth, collaboration, and meaningful impact, we invite you to join our team as an Area Customer Service Coordinator.
About Us
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
  • Choose from a broad selection of medical, dental, life, and disability insurance options.
  • Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
  • Augment your education with team member tuition assistance programs.
  • Enjoy paid vacation time and paid holidays annually
  • Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

What Ricoh employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply