H&R Block
H&R Block

119 Hr Block Customer Service Professional Jobs Hiring Near You

Receptionist - Franchise Location

Troy, OH · On-site

$14.50 - $19/hr

Joining H&R Block 1 as a seasonal Client Service Professional/Receptionist means you'll focus on ... Previous experience in a customer service environment * Ability to multi-task * Strong ...

Receptionist - Franchise Location

Troy, OH · On-site

$14.50 - $19/hr

Joining H&R Block1 as a seasonal Client Service Professional/Receptionist means you'll focus on how ... Previous experience in a customer service environment * Ability to multi-task * Strong ...

Experience working in a fast-paced customer service environment * Availability to work in multiple locations and/multiple hours Why work for us At H&R Block, our purpose is simple: to provide help ...

Experience working in a fast-paced customer service environment * Availability to work in multiple locations and/multiple hours Why work for us At H&R Block, our purpose is simple: to provide help ...

Tax Associate

Vandalia, OH · On-site

$55K - $73K/yr

... H&R Block Income Tax Course1 * Experience interacting with customers or clients in a service ... professional services * Experience asking questions and recommending solutions based on customer ...

Tax Associate

Columbus, OH · On-site

$56K - $75K/yr

... H&R Block Income Tax Course1 * Experience interacting with customers or clients in a service ... professional services * Experience asking questions and recommending solutions based on customer ...

Tax Associate

Johnstown, OH · On-site

$56K - $75K/yr

... H&R Block Income Tax Course1 * Experience interacting with customers or clients in a service ... professional services * Experience asking questions and recommending solutions based on customer ...

Tax Associate

Huber Heights, OH · On-site

$56K - $75K/yr

... H&R Block Income Tax Course1 * Experience interacting with customers or clients in a service ... professional services * Experience asking questions and recommending solutions based on customer ...

Tax Associate

Upper Sandusky, OH · On-site

$56K - $75K/yr

... H&R Block Income Tax Course1 * Experience interacting with customers or clients in a service ... professional services * Experience asking questions and recommending solutions based on customer ...

Tax Associate

Columbus, OH · On-site

$55K - $74K/yr

... H&R Block Income Tax Course1 * Experience interacting with customers or clients in a service ... professional services * Experience asking questions and recommending solutions based on customer ...

Tax Associate

Dayton, OH · On-site

$55K - $73K/yr

... H&R Block Income Tax Course1 * Experience interacting with customers or clients in a service ... professional services * Experience asking questions and recommending solutions based on customer ...

Tax Associate

Chillicothe, OH · On-site

$52K - $70K/yr

... H&R Block Income Tax Course1 * Experience interacting with customers or clients in a service ... professional services * Experience asking questions and recommending solutions based on customer ...

Tax Associate

Zanesville, OH · On-site

$54K - $72K/yr

... H&R Block Income Tax Course1 * Experience interacting with customers or clients in a service ... professional services * Experience asking questions and recommending solutions based on customer ...

Tax Associate

Columbus, OH · On-site

$55K - $73K/yr

... H&R Block Income Tax Course1 * Experience interacting with customers or clients in a service ... professional services * Experience asking questions and recommending solutions based on customer ...

Tax Associate

Westerville, OH · On-site

$56K - $75K/yr

... H&R Block Income Tax Course1 * Experience interacting with customers or clients in a service ... professional services * Experience asking questions and recommending solutions based on customer ...

Tax Associate

Pataskala, OH · On-site

$56K - $75K/yr

... H&R Block Income Tax Course1 * Experience interacting with customers or clients in a service ... professional services * Experience asking questions and recommending solutions based on customer ...

Tax Associate

Lancaster, OH · On-site

$53K - $71K/yr

... H&R Block Income Tax Course1 * Experience interacting with customers or clients in a service ... professional services * Experience asking questions and recommending solutions based on customer ...

Tax Associate

Mansfield, OH · On-site

$55K - $73K/yr

... H&R Block Income Tax Course1 * Experience interacting with customers or clients in a service ... professional services * Experience asking questions and recommending solutions based on customer ...

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H&R Block Jobs Information

Do workers at H&R Block get paid breaks?

Sometimes. Only some people get paid breaks.
38% of people say they don’t get paid breaks.
Based on data from 90 people who took the Breakroom Quiz between August 2025 and August 2026.

Does H&R Block pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
82% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 125 people who took the Breakroom Quiz between August 2025 and August 2026.

At H&R Block, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
53% of people say they have to use vacation days when they’re out sick.
Based on data from 30 people who took the Breakroom Quiz between June 2025 and June 2026.

Are part-time workers able to get health insurance from H&R Block?

Most people who work part-time can't get health insurance.
100% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 16 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at H&R Block?

Most people who work part-time don’t get paid time off.
87% of people who work part-time say they don’t get paid time off
Based on data from 30 people who took the Breakroom Quiz between June 2025 and July 2026.

Is the health insurance from H&R Block affordable enough for their workers?

Only some people say the health insurance costs are okay.
64% of people say the health insurance costs are okay
Based on data from 22 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at H&R Block?

Most people don’t get paid time off from work.
80% of people say they don’t get paid time off.
Based on data from 129 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 56% of people with changing schedules find out their shifts one week or less ahead of time.
  • 23% of people with changing schedules find out their shifts two weeks ahead of time.
  • 14% of people with changing schedules find out their shifts three weeks ahead of time.
  • 8% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 88 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers at H&R Block worry about hours?

Some people worry about getting enough hours.
44% of people report they worry about getting enough hours.
Based on data from 94 people who took the Breakroom Quiz between August 2025 and August 2026.

Do H&R Block workers get to choose the shifts they work?

Most people get to choose which shifts they work.
76% report that they have enough control over which shifts they work.
Based on data from 80 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it for H&R Block workers to change shifts?

Most people find it easy to change shifts.
77% of people report that it’s easy to change shifts if they need to.
Based on data from 77 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to get time off at H&R Block?

Some people find it hard to get time off.
44% of people report it’s hard to get time off.
Based on data from 99 people who took the Breakroom Quiz between August 2025 and August 2026.

Do H&R Block managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
42% of people say their manager changes their shift schedule at the last minute.
Based on data from 89 people who took the Breakroom Quiz between August 2025 and August 2026.

Do jobs at H&R Block spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
31% of people report that their job takes up time that they don’t get paid for.
Based on data from 91 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to take sick days at H&R Block?

Most people find it easy to take sick days.
73% of people report that it’s easy to take time off if they are sick.
Based on data from 126 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a H&R Block job good for students?

Most students say this is a good place to work if you’re studying.
70% of students report this is a good place to work if you’re studying.
Based on data from 33 people who took the Breakroom Quiz between January 2025 and June 2026.

Is working at H&R Block good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
71% of people who care for a child or other relative report this is a good place to work.
Based on data from 55 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at H&R Block feel treated with respect by their managers?

Most people feel treated with respect by their managers.
84% of people say they’re treated with respect by their managers.
Based on data from 127 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at H&R Block get to take their breaks without interruption?

Only some people get breaks without interruption.
46% of people report that their breaks get interrupted.
Based on data from 95 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at H&R Block?

Some people feel stressed here.
60% of people say they often feel stressed at work.
Based on data from 127 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at H&R Block enjoy their jobs?

Most people enjoy their job.
85% of people report they enjoy their job.
Based on data from 112 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at H&R Block recommend working with their team?

Only some people recommend working with their team.
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 138 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at H&R Block?

Some people didn’t get enough training when they started.
44% of people report they didn’t get enough training when they started working here.
Based on data from 131 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at H&R Block?

Most people are given support to advance their career here.
In the last year, 73% of people report being given support to advance their career here.
Based on data from 124 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think H&R Block’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 123 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how H&R Block is doing?

Only some people feel well informed about how the company is doing.
35% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 115 people who took the Breakroom Quiz between August 2025 and August 2026.
Infographic showing various Customer Service Professional job openings at Hr Block in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Receptionist - Franchise Location

H&R Block

Troy, OH • On-site

$14.50 - $19/hr

Other

Posted 7 days ago


H&R Block rating

5.6

Company rating: 5.6 out of 10

Based on 291 frontline employees who took The Breakroom Quiz

146th of 151 rated financial services


Job description

About the Role

Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block 1 as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future.

What You’ll Bring to the Team:

  • Answer phones and greet clients in a personalized, friendly, and inviting manner

  • Match clients with the best-suited tax professional for their needs

  • Schedule clients how they would like to be scheduled

  • Help to ensure all clients needs have been met during service both in person, over the phone or virtually

  • Maintain office cleanliness and organization of resources with team members

  • Other duties as assigned

Your Expertise:

  • Experience working in a fast-paced environment

  • Previous experience in a customer service environment

  • Ability to multi-task

  • Strong organizational and time-management skills

  • Computer proficient with the ability to use Microsoft Office

Preferred Qualifications

  • High school diploma or equivalent

  • Ability to work flexible schedule and/or in multiple locations

  • Sales/marketing experience

1 This office is an independently owned and operated franchise office operating under an agreement with H&R Block. Franchisees make their own hiring decisions and any questions regarding employment at this office should be made directly to the franchisee.

Why work for us

The following information has been provided by the franchisee operating the franchise office that has posted this position and has not been endorsed or validated by H&R Block. All questions should be made directly to the franchisee.


What H&R Block employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


H&R Block logo

About H&R Block

Sourced by ZipRecruiter

H&R Block's purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We've been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we've grown to have approximately 12,000 offices throughout the United States and around the world. We are a people company first and a tax company second. People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it's how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it's all those things, and much more.

Industry

Accounting services, it services and finance and insurance

Company size

1,001 - 5,000 Employees

Headquarters location

Kansas City, MO, US