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Customer Service Professional Jobs (NOW HIRING)

Optimum HR LLC

Client Service Professional

Santa Ana, CA · On-site +1

$26.50 - $29/hr

Exceptional customer service and relationship-building skills * Strong organizational and time ... Commitment to professionalism, accountability, and client satisfaction The salary range for this ...

Molly Maid

Home Service Professional

Somerville, NJ · On-site

$500 - $675/wk

Communicate with customers and staff in a professional and courteous manner Job Requirements ... All independently owned and operated franchised businesses operate under the service brands' marks ...

Hawx Pest Control

Service Professional

Appleton, WI · On-site

$20 - $26/hr

You will exemplify excellent customer service and professionalism while following a daily schedule of services. DETAILS * Full-time position * $20 - $26 per hour * Up to $3,000 sign-on bonus ...

Hawx Pest Control

Service Professional

Buena Park, CA

$20 - $25/hr

You bring the right attitude and customer service experience, and we will provide the training to ... You will exemplify excellent customer service and professionalism while following a daily schedule ...

hawx

Service Professional

Buena Park, CA

$19.75 - $26/hr

You bring the right attitude and customer service experience, and we will provide the training to ... You will exemplify excellent customer service and professionalism while following a daily schedule ...

hawx

Service Professional

Riverside, CA · On-site

$21 - $27.50/hr

You bring the right attitude and customer service experience, and we will provide the training to ... You will exemplify excellent customer service and professionalism while following a daily schedule ...

Hawx Pest Control

Service Professional

Brookfield, WI · On-site

$19 - $25/hr

You bring the right attitude and customer service experience, and we will provide the training to ... You will exemplify excellent customer service and professionalism while following a daily schedule ...

hawx

Service Professional

Indianapolis, IN · On-site

$18 - $25/hr

You bring the right attitude and customer service experience, and we will provide the training to ... You will exemplify excellent customer service and professionalism while following a daily schedule ...

Hawx Pest Control

Service Professional

Sacramento, CA · On-site

$20 - $25/hr

You will exemplify excellent customer service and professionalism while following a daily schedule of services. DETAILS * Full-time position * $20 - $25 per hour * Up to $1,000 sign-on bonus ...

hawx

Service Professional

Sacramento, CA · On-site

$21.25 - $27.75/hr

You will exemplify excellent customer service and professionalism while following a daily schedule of services. DETAILS * Full-time position * $20 - $25 per hour * Up to $1,000 sign-on bonus ...

hawx

Service Professional

Appleton, WI · On-site

$20 - $26/hr

You will exemplify excellent customer service and professionalism while following a daily schedule of services. DETAILS * Full-time position * $20 - $26 per hour * Up to $3,000 sign-on bonus ...

Hawx Pest Control

Service Professional

Chicago, IL · On-site

You will exemplify excellent customer service and professionalism while following a daily schedule of services. DETAILS * Full-time position * $19 - $24 Per hour * Up to $1,000 sign-on bonus ...

Hawx Pest Control

Service Professional

Wayne, IL · On-site

You will exemplify excellent customer service and professionalism while following a daily schedule of services. DETAILS * Full-time position * $19 - $24 Per hour * Up to $1,000 sign-on bonus ...

Hawx Pest Control

Service Professional

Park Ridge, IL · On-site

You will exemplify excellent customer service and professionalism while following a daily schedule of services. DETAILS * Full-time position * $19 - $24 Per hour * Up to $1,000 sign-on bonus ...

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Customer Service Professional information

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How much do customer service professional jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for customer service professional in the United States is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Professional vs Customer Support Specialist?

AspectCustomer Service ProfessionalCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentCall centers, retail, officesTechnical support centers, online chat, call centers
Employer & IndustryRetail, hospitality, telecom, bankingIT, software, electronics, telecom
Common Search IntentCustomer service roles, customer interactionTechnical support, troubleshooting, product assistance

Customer Service Professionals focus on general customer interactions, inquiries, and service issues across various industries. Customer Support Specialists typically handle technical problems, troubleshooting, and product-specific questions, often requiring technical knowledge. Both roles involve assisting customers but differ in technical complexity and focus areas.

What Is a Customer Service Professional?

A customer service professional, also known as a customer service representative, is responsible for answering calls or emails, listening to customers, and addressing customer complaints and questions. Depending on which industry they work in, their duties may involve finding answers to billing or service questions, providing information on the items that customers are purchasing or returning, and documenting complaints. In the customer service industry, excellent communication skills are essential to work with frustrated or upset customers dealing with problems buying items or incorrect billing statements. Customer service professionals may also help sell products that may be useful to the customer based on their conversation.

What are Customer Service Professionals?

Customer Service Professionals are individuals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They often work via phone, email, chat, or in person, aiming to ensure customer satisfaction and build positive relationships. Their role is crucial in maintaining a company's reputation and retaining customers by delivering effective and empathetic support.

How does a Customer Service Professional typically collaborate with other departments to resolve complex customer issues?

Customer Service Professionals frequently work with departments such as technical support, billing, and sales to resolve customer concerns that require specialized knowledge. When a customer’s issue extends beyond standard procedures, clear communication and teamwork are crucial to ensure timely and accurate solutions. Professionals in this role often act as the liaison, relaying customer feedback and coordinating with colleagues to address root causes. This collaboration not only helps resolve individual cases but also contributes to improving products and services overall.

What are the key skills and qualifications needed to thrive as a Customer Service Professional, and why are they important?

To thrive as a Customer Service Professional, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and ticketing platforms is often required. Patience, empathy, and adaptability help professionals excel in managing diverse customer needs and resolving conflicts. These skills ensure customer satisfaction, promote brand loyalty, and contribute to the overall success of the organization.
More about Customer Service Professional jobs
What cities are hiring for Customer Service Professional jobs? Cities with the most Customer Service Professional job openings:
What are the most commonly searched types of Customer Service jobs? The most popular types of Customer Service jobs are:
Who are the top companies hiring for Customer Service Professional jobs? The top employers for Customer Service Professional jobs are:
What states have the most Customer Service Professional jobs? States with the most job openings for Customer Service Professional jobs include:
Customer Service Professional jobs near you
Infographic showing various Customer Service Professional job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,332 per year, or $17 per hour.

Client Service Professional

Optimum HR LLC

Santa Ana, CA • On-site, Remote

$26.50 - $29/hr

Other

Posted 21 days ago

Job description

Location: Remote within Southern California (Occasional work in our Santa Ana office may be required)

Want to work for a great company with competitive pay, excellent benefits, and opportunities for career growth? Optimum HR has been voted one of Orange County's Best Places to Work for the past 10 years, and we are seeking a full-time Client Service Professional to join our team. This role is ideal for someone who enjoys helping others, building relationships, and developing a career in HR, client services, payroll, or account management.

Optimum HR provides small and midsize companies with comprehensive human resources services and support. We pride ourselves on delivering responsive, high-touch service to our clients through collaboration, communication, and problem-solving.

About the Role

The Client Service Professional serves as a trusted resource for assigned clients by providing responsive support, proactive communication, and day-to-day guidance related to HR and HCM services. This position acts as a primary point of contact for clients and their employees, helping ensure an exceptional client experience while partnering with internal teams to resolve questions and concerns.

What You'll Do

  • Serve as a trusted point of contact for daily client and employee interactions
  • Build and maintain strong client relationships through proactive communication and support
  • Respond to client questions related to onboarding, offboarding, HR processes, and HCM navigation
  • Assist employers and employees with general HCM system support and troubleshooting
  • Escalate more complex HR, payroll, benefits, or compliance-related issues to the appropriate internal teams
  • Partner collaboratively with HR, payroll, and benefits teams to resolve client concerns in a timely manner
  • Research and troubleshoot client and employee inquiries
  • Support employee data management and related administrative processes
  • Identify opportunities to enhance the client experience and recommend additional services or solutions when appropriate
  • Maintain accurate client documentation and reporting
  • Assist with special projects and additional responsibilities as assigned

What We're Looking For

  • Bachelor's degree and/or equivalent combination of education and relevant experience
  • Minimum of 3 years of experience in client service, customer support, or a cross-functional business environment
  • Basic HR knowledge or familiarity with HCM systems preferred
  • Experience with HCM platforms is a plus, but not required
  • Exceptional customer service and relationship-building skills
  • Strong organizational and time management skills with high attention to detail
  • Excellent written and verbal communication skills
  • Strong problem-solving abilities with sound judgment and initiative
  • Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment
  • Ability to work independently while managing priorities in a remote environment
  • Positive attitude with a collaborative, team-oriented mindset
  • Proficiency with Microsoft Office Suite and CRM systems
  • Commitment to professionalism, accountability, and client satisfaction

The salary range for this position is $26.50 – $29.00 per hour, depending on experience. In addition to competitive compensation, Optimum HR offers a generous benefits package and a collaborative, team-focused culture.

Final compensation decisions are based on several factors including experience, skills, education, and geographic location, with opportunities for future growth and advancement

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