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$9

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$24

How much do customer service professional jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for customer service professional in Arizona is $15.83, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.02 per hour, depending on experience, location, and employer.

What is a customer service professional?

Customer Service Professionals are individuals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They often work via phone, email, chat, or in person, aiming to ensure customer satisfaction and build positive relationships. Their role is crucial in maintaining a company's reputation and retaining customers by delivering effective and empathetic support.

What are the key skills and qualifications needed to thrive as a customer service professional?

To thrive as a Customer Service Professional, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and ticketing platforms is often required. Patience, empathy, and adaptability help professionals excel in managing diverse customer needs and resolving conflicts. These skills ensure customer satisfaction, promote brand loyalty, and contribute to the overall success of the organization.

How does a customer service professional typically collaborate with other departments to resolve complex customer issues?

Customer Service Professionals frequently work with departments such as technical support, billing, and sales to resolve customer concerns that require specialized knowledge. When a customer’s issue extends beyond standard procedures, clear communication and teamwork are crucial to ensure timely and accurate solutions. Professionals in this role often act as the liaison, relaying customer feedback and coordinating with colleagues to address root causes. This collaboration not only helps resolve individual cases but also contributes to improving products and services overall.

What is the difference between Customer Service Professional vs Customer Support Specialist?

AspectCustomer Service ProfessionalCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentCall centers, retail, officesTechnical support centers, online chat, call centers
Employer & IndustryRetail, hospitality, telecom, bankingIT, software, electronics, telecom
Common Search IntentCustomer service roles, customer interactionTechnical support, troubleshooting, product assistance

Customer Service Professionals focus on general customer interactions, inquiries, and service issues across various industries. Customer Support Specialists typically handle technical problems, troubleshooting, and product-specific questions, often requiring technical knowledge. Both roles involve assisting customers but differ in technical complexity and focus areas.

What types of jobs fall under customer service?

Customer service jobs include roles such as customer service representatives, call center agents, support specialists, and client service managers. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology.
More about Customer Service Professional jobs

What are the most commonly searched types of Customer Service jobs in Arizona?

The most popular types of Customer Service jobs in Arizona are:

What cities in Arizona are hiring for Customer Service Professional jobs?

Cities in Arizona with the most Customer Service Professional job openings:

Customer Service Professional jobs near you
Infographic showing various Customer Service Professional job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $32,925 per year, or $15.8 per hour.

Experienced Customer Service Professional

Honeywell - AEROSPACE

Youngtown, AZ

$14.25 - $18.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Honeywell Aerospace rating

8.4

Company rating: 8.4 out of 10

Based on 126 frontline employees who took The Breakroom Quiz

33rd of 72 rated aerospace companies

Job description

Join us in shaping the future of aerospace innovation in Arizona!
Honeywell Aerospace, headquartered in Phoenix, is a global leader in aviation technology and industrial innovation. With a legacy of engineering excellence, Honeywell designs and manufactures advanced solutions for aircraft engines, avionics, and connected systems that power thousands of aircraft worldwide.
As an Experience Customer Experience Professional, you will play a critical role in supporting our Aircraft on Ground (AOG) customers. You will respond to urgent customer needs, manage service cases, and work cross-functionally to ensure fast and accurate resolution. This role is essential in delivering reliable customer experience and supporting operational excellence across our teams.
You will report directly to the Sr. Customer Experience Manager and work onsite at our Phoenix, AZ location on a Hybrid schedule after training.
Training will be held Monday-Friday, 8:00am-5:00pm for the first 90 days. After training, the shift will transition to a 4-day 10-hour work schedule from Friday - Monday beginning at 6:00 AM and ending at 4:00 PM (schedule subject to change).
In this role, you will support improvements in customer satisfaction, case accuracy, and service delivery effectiveness.
Responsibilities
KEY RESPONSIBILITIES
• Manage inbound AOG customer inquiries through phone, email, and digital portals
• Research and resolve customer issues, ensuring timely and accurate responses
• Provide updates on order status, delivery timelines, and case progress
• Partner with internal teams (logistics, inventory, warranty, engineering) to support part fulfillment and service coordination
• Use dashboards, CRM tools, and integrated systems to validate customer needs and process requests
• Support continuous improvement by sharing customer feedback and raising recurring issues
• Ensure accurate documentation, billing support, warranty checks, and waybill tracking
• Work closely with supervisors, AOG leaders, and peers to meet performance metrics such as case quality, response time, and customer satisfaction
Qualifications
YOU MUST HAVE
• Minimum 2 years of experience in customer support, service, or call center role
WE VALUE
• Ability to communicate clearly and professionally in urgent and complex situations
• Experience using CRM or case management platforms
• Strong multitasking, organization, and follow-through skills
• Problem-solving abilities in time-sensitive or high-pressure environments
• Team-oriented mindset and willingness to collaborate across functions
• Strong verbal and written communication skills
• Experience with systems such as Salesforce, SAP, ERP, or telephony platforms (preferred)
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: Benefits at Honeywell
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posting Date 06/18/2026
Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. citizen, U.S. permanent resident, or have asylum or refugee status in the U.S.

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