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Customer Service Professional Jobs in Washington

Chick-fil-A

Customer Service Professional

La Plata, MD · On-site

$15 - $19/hr

We are looking for an Entry-Level Customer Service Professional for our front of house team. This position involves order taking, bagging, creating beverages, and delivering guest orders, all while ...

Chick-fil-A

Customer Service Professional

La Plata, MD · On-site

$15 - $19/hr

We are looking for an Entry-Level Customer Service Professional for our front of house team. This position involves order taking, bagging, creating beverages, and delivering guest orders, all while ...

Sunrise Senior Living

Customer Service

Mclean, VA

$27.25/hr

Join Our Team as a Customer Service Professional at Sunrise Senior Living! At Sunrise Senior Living , we're more than just a senior living operator--we're a community dedicated to enriching the lives ...

Nightwing

Field Service Professional

Springfield, VA · On-site

$77K - $163K/yr

Nightwing brings disruptive technologies, agility, and competitive offerings to customers in the ... Nightwing is seeking to hire a cleared Field Service Professional to work at our Springfield ...

Nwis

Field Service Professional

Springfield, VA · On-site

$77K - $163K/yr

Nightwing brings disruptive technologies, agility, and competitive offerings to customers in the ... Nightwing is seeking to hire a cleared Field Service Professional to work at our Springfield ...

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All JobsCustomer Service Professional JobsCustomer Service Professional Jobs in Washington

Customer Service Professional information

See Washington salary details

$11

$19

$29

How much do customer service professional jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for customer service professional in Washington is $19.24, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.67 per hour, depending on experience, location, and employer.

What is a customer service professional?

Customer Service Professionals are individuals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They often work via phone, email, chat, or in person, aiming to ensure customer satisfaction and build positive relationships. Their role is crucial in maintaining a company's reputation and retaining customers by delivering effective and empathetic support.

What are the key skills and qualifications needed to thrive as a customer service professional?

To thrive as a Customer Service Professional, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and ticketing platforms is often required. Patience, empathy, and adaptability help professionals excel in managing diverse customer needs and resolving conflicts. These skills ensure customer satisfaction, promote brand loyalty, and contribute to the overall success of the organization.

How does a customer service professional typically collaborate with other departments to resolve complex customer issues?

Customer Service Professionals frequently work with departments such as technical support, billing, and sales to resolve customer concerns that require specialized knowledge. When a customer’s issue extends beyond standard procedures, clear communication and teamwork are crucial to ensure timely and accurate solutions. Professionals in this role often act as the liaison, relaying customer feedback and coordinating with colleagues to address root causes. This collaboration not only helps resolve individual cases but also contributes to improving products and services overall.

What is the difference between Customer Service Professional vs Customer Support Specialist?

AspectCustomer Service ProfessionalCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentCall centers, retail, officesTechnical support centers, online chat, call centers
Employer & IndustryRetail, hospitality, telecom, bankingIT, software, electronics, telecom
Common Search IntentCustomer service roles, customer interactionTechnical support, troubleshooting, product assistance

Customer Service Professionals focus on general customer interactions, inquiries, and service issues across various industries. Customer Support Specialists typically handle technical problems, troubleshooting, and product-specific questions, often requiring technical knowledge. Both roles involve assisting customers but differ in technical complexity and focus areas.

What types of jobs fall under customer service?

Customer service jobs include roles such as customer service representatives, call center agents, support specialists, and client service managers. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology.
More about Customer Service Professional jobs

What are the most commonly searched types of Customer Service jobs in Washington?

The most popular types of Customer Service jobs in Washington are:

What cities in Washington are hiring for Customer Service Professional jobs?

Cities in Washington with the most Customer Service Professional job openings:

Customer Service Professional jobs near you
Infographic showing various Customer Service Professional job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 14% Part Time, 2% Temporary, and 7% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $40,016 per year, or $19.2 per hour.

Customer Service Professional

Burley Insurance and Financial Services, Inc

Bowie, MD • On-site

$45K - $55K/yr

Full-time

Medical, Retirement, PTO

Re-posted 20 days ago

Job description

Benefits:
  • 401(k) matching
  • Competitive salary
  • Opportunity for advancement

Bonuses are paid in addition to the base salary of $40,000 - $50,000. If a person decides to get licensed, there is a $2,000 raise per license (P/C, L/H). There is a lot of opportunity for growth in the short term and long term - financial, professional, personal. This position is a great opportunity for a person who has excellent customer service skills, is a great team player and aspires to excel. Our client base is nice and loyal. Clients and referrers have relied on and come to expect exceptional customer service from us when they call (or email) to conduct business. 
Some of the typical daily functions include: answering phones, taking payments, explaining bills, following up, setting appointments, completing changes, transferring calls, making calls, completing reports, noting calls and interactions with clients, processing requests from insurance carriers, following up with clients, helping clients, etc. The candidate must have excellent customer service skills. Professionalism, honesty, diligence, integrity, excellent work ethic, the ability to learn, self-motivation, organization and pride in being an achiever are essential. The ability to proficiently multitask is a must too. The potential for upward mobility leads to substantial increases in income and recognition within a short period of time. Several raises are usually awarded within the first three to six months. We write and service policies for many of the top insurance carriers in the country and receive constant referrals. We also provide financial services for clients across the country.
Health insurance benefits and a matching retirement plan are provided as well as many other perks - major holidays off with pay, no weekend hours, vacation, etc.