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Call Center Work Jobs (NOW HIRING)

Phsorg

$16.79 - $24.95/hr

Call Center Representative Health Plan-Work From Home Albuquerque, NM Summary: Build your Career. Make a Difference. Presbyterian is hiring a skilled Call Center Representative to join our team. Type ...

New

thryvlgbt

Call Center Morning

Manhattan, NY

$12.58 - $18.52/hr

Call Center * Flexible * 24hr Call Center The Call Center Morning position requires an individual who is able to work in a fast-paced environment and handle a high volume of calls. The ideal ...

thryvlgbt

Call Center Evening

Atlanta, GA

$12.58 - $18.52/hr

Call Center * Flexible * 24hr Call Center The Call Center Morning position requires an individual who is able to work in a fast-paced environment and handle a high volume of calls. The ideal ...

W3Global Inc.

Call Center Manager

Hialeah, FL

$85K - $100K/yr

The Call Center Manager also contributes to setting sales goals, maintaining call scripts and procedures, and supporting a positive, collaborative work environment. Qualifications * Strong contact ...

thryvlgbt

Call Center Morning

$12.58 - $18.52/hr

Call Center * Flexible * 24hr Call Center The Call Center Morning position requires an individual who is able to work in a fast-paced environment and handle a high volume of calls. The ideal ...

thryvlgbt

Call Center Morning

$12.58 - $18.52/hr

Call Center * Flexible * 24hr Call Center The Call Center Morning position requires an individual who is able to work in a fast-paced environment and handle a high volume of calls. The ideal ...

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Call Center Work information

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$10

$17

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How much do call center work jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for call center work in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Call Center Work vs Customer Service Representative?

AspectCall Center WorkCustomer Service Representative
CredentialsHigh school diploma often required; training providedHigh school diploma; training often provided
Work EnvironmentCall centers, often in office settings, handling high call volumeOffice or remote settings, interacting with customers via phone, email, or chat
Industry UsageCommon in telecommunications, tech support, salesCommon across retail, banking, healthcare, and service industries
Job FocusHandling inbound/outbound calls, troubleshooting, salesResolving customer issues, providing information, support

While both roles involve customer interaction, Call Center Work typically emphasizes high-volume call handling in dedicated call centers, often with a focus on sales or technical support. Customer Service Representatives may work in various settings, providing personalized support across multiple communication channels. Both roles require similar skills and training but differ mainly in environment and scope.

What is call center work?

Call center work involves handling inbound or outbound calls on behalf of a company to provide customer service, technical support, sales, or information. Agents typically work in a structured environment, using scripts and software to resolve customer issues, process orders, or answer inquiries. This job requires good communication skills, patience, and the ability to work efficiently under pressure. Call center positions can be located on-site or remotely, and may operate 24/7 depending on the company and industry.

What are some common challenges faced in call center work and how can they be managed?

Call center professionals often encounter challenges such as handling high call volumes, managing difficult or upset customers, and meeting strict performance targets. To manage these challenges, it's important to develop strong communication and problem-solving skills, as well as resilience under pressure. Many call centers offer ongoing training, support from supervisors, and robust teamwork, which can help employees effectively navigate demanding situations and maintain job satisfaction.

What are the key skills and qualifications needed to thrive as a Call Center Worker, and why are they important?

To thrive as a Call Center Worker, you need excellent communication skills, active listening abilities, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is commonly required. Patience, problem-solving skills, and the ability to remain calm under pressure are crucial soft skills in this role. These competencies ensure efficient issue resolution, customer satisfaction, and smooth call center operations.
More about Call Center Work jobs
What cities are hiring for Call Center Work jobs? Cities with the most Call Center Work job openings:
What states have the most Call Center Work jobs? States with the most job openings for Call Center Work jobs include:
What job categories do people searching Call Center Work jobs look for? The top searched job categories for Call Center Work jobs are:
Call Center Work jobs near you
Call Center Representative

Call Center Representative

InfoCision - Work at Home

Kansas City, MO • Remote

$15 - $17/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 11 days ago

InfoCision rating

2.9

Company rating: 2.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

72nd of 72 rated call and contact centers

Job description

Ready to Build a Career from Home?

Looking for a remote job that offers flexibility, weekly pay, and a supportive team? We're expanding and hiring enthusiastic Remote Call Center Representatives to assist customers for a variety of exciting client programs.

Every day is different. You'll answer inbound calls, make outbound calls, help solve customer concerns, and create positive experiences—all from the comfort of your home.

Why You'll Love Working with Us

  • Work 100% remotely
  • Paid training provided
  • Weekly pay
  • Access part of your earned wages before payday
  • Flexible scheduling with day, evening, and shifts available until 2:00 AM EST
  • Employee recognition and rewards
  • Opportunities for advancement as we continue to grow
  • Friendly, supportive leadership and coaching

What You'll Be Doing

  • Handle inbound and outbound customer calls.
  • Deliver friendly, professional customer service.
  • Follow client guidelines and call procedures.
  • Enter accurate information into company systems.
  • Resolve customer questions and concerns.
  • Meet quality and performance standards.

We're Looking for People Who

  • Enjoy talking with people and helping others.
  • Communicate clearly and professionally.
  • Are dependable and self-motivated.
  • Can work independently in a remote environment.
  • Can comfortably navigate a computer while speaking with customers.

Remote Work Requirements- Candidates must provide their own:

  • Windows PC or laptop with at least 8 GB of RAM (No MacBook or Chromebook)
  • Dual monitors
  • Webcam
  • USB Headset
  • Wired mouse
  • Reliable high-speed internet with a hard-wired connection. 
  • A quiet, distraction-free workspace

Whether you're an experienced call center professional or looking for your next work-from-home opportunity, we'd love to meet you.

Apply today and discover why our team enjoys the flexibility, support, and opportunities that come with working remotely.

Company Description

As a leading provider of call center solutions, InfoCision specializes in political, Christian and nonprofit fundraising, sales and customer care. We focus on quality assurance and regulatory compliance and pride ourselves on providing every client with the highest possible return on investment. Since 1982, we have provided the highest quality inbound and outbound tele services to some of the world's leading organizations.

What InfoCision employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

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