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Call Center Appointment Scheduler Jobs (NOW HIRING)

Cocoa Hyundai

Service Center Appointment Scheduler

Cocoa, FL · On-site

$14.50 - $18.50/hr

Commission consists of Appointments Shown, with bonuses paid for volume, averages, and consistency. * Team Environment - we all work together to provide the best customer experience. * Accountability ...

Advanced Dermatology

Medical Appointment Scheduler

Commack, NY · On-site

$17 - $20.50/hr

Full-Time Medical Appointment Scheduler Advanced Dermatology, P.C is seeking a Full-Time Medical ... As a call center professional, you play a key role in representing the organization and practices ...

Smart Health

Appointment Scheduler

Phoenix, AZ · On-site

$16.50 - $20.75/hr

Our Appointment Schedule r your primary responsibility will be to schedule appointments for all ... Skills and Experience: - Previous experience in a healthcare or call center setting is highly ...

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Call Center Appointment Scheduler information

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How much do call center appointment scheduler jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for call center appointment scheduler in the United States is $18.52, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.19 per hour, depending on experience, location, and employer.

What does a call center appointment scheduler do?

A Call Center Appointment Scheduler is responsible for managing incoming calls from clients or patients to book, confirm, reschedule, or cancel appointments. They use scheduling software to check availability and coordinate appointments efficiently, often following specific protocols or scripts. Additionally, they may provide information about services, answer general inquiries, and ensure that all appointment details are accurately recorded in the system. Excellent communication and organizational skills are essential for this role. The scheduler also acts as a liaison between clients and the organization, helping to ensure a smooth scheduling process.

What are the key skills and qualifications needed to thrive as a call center appointment scheduler?

To excel as a Call Center Appointment Scheduler, you need strong communication skills, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with call center software, CRM systems, and scheduling platforms is typically required. Outstanding organizational skills, patience, and the ability to remain calm under pressure help you stand out in this role. These skills and qualities are essential for accurately managing appointments, ensuring customer satisfaction, and maintaining efficient call center operations.

How does a call center appointment scheduler typically collaborate with healthcare providers and patients?

As a Call Center Appointment Scheduler, you serve as a vital link between healthcare providers and patients. You will coordinate schedules, confirm appointment details, and relay essential information to both parties. Clear and professional communication is key, as you may need to address scheduling conflicts, handle last-minute changes, and ensure that all relevant patient information is accurately recorded. Regular collaboration with medical staff ensures that appointments are efficiently managed, while also providing a positive and supportive experience for patients.

What is the difference between Call Center Appointment Scheduler vs Customer Service Representative?

AspectCall Center Appointment SchedulerCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, office settingsCall centers, retail, office settings
Employer & IndustryHealthcare, insurance, service industriesRetail, telecom, service industries
Primary FocusScheduling appointments, managing calendarsAssisting customers, resolving issues

While both roles involve communication via phone, the Call Center Appointment Scheduler primarily focuses on managing appointments and scheduling tasks, whereas the Customer Service Representative handles a broader range of customer inquiries and support. The two roles often overlap in call center environments but differ in their core responsibilities and skill sets.

What cities are hiring for Call Center Appointment Scheduler jobs?

Cities with the most Call Center Appointment Scheduler job openings:

What states have the most Call Center Appointment Scheduler jobs?

States with the most job openings for Call Center Appointment Scheduler jobs include:

What are popular job titles related to Call Center Appointment Scheduler jobs?

For Call Center Appointment Scheduler jobs, the most frequently searched job titles are:

Infographic showing various Call Center Appointment Scheduler job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, and 7% Remote job distribution, with an average salary of $38,531 per year, or $18.5 per hour.

Call Center -Appointment Scheduler Specialist ( Day or Night )

Remote

Burjline Builders
See more jobs at Burjline Buildersexternal

$28 - $42/hr

Other

Posted 22 days ago

Job description

Remote Call Centre Appointment Scheduler

Company: Heartland Dental

Location: Remote (United States Based)

Employment Type: Full-Time

Salary: $28 - $42 USD per hour

About Heartland Dental

Heartland Dental is a leading Dental Support Organisation (DSO) dedicated to providing world-class, non-clinical administrative support to dentists, hygienists, and their teams. What started with a single dental practice has grown into a network supporting over 2,800 doctors in more than 1,700 locations across the United States. Our unique, doctor-led culture and business model empower dental professionals to focus on delivering the highest quality patient care while we manage the day-to-day administrative workflow. Our mission is to support dental teams as they serve their communities, enabling them to build exceptional careers and deliver outstanding value.

Job Overview

We are seeking a motivated and detail-oriented Remote Call Centre Appointment Scheduler to join our dedicated team. In this vital role, you will be a crucial first point of contact for patients, responsible for efficiently managing appointments across numerous supported dental practices. The ideal candidate is an exceptional communicator with a passion for delivering excellent customer service and the ability to thrive in a fast-paced, remote environment. This position offers flexibility with both day and night shifts available.

Key Responsibilities
  • Professionally handle high volumes of inbound and outbound calls to schedule, confirm, and reschedule patient appointments.
  • Accurately manage and coordinate appointment diaries for multiple dental practices, ensuring optimal scheduling and efficiency.
  • Provide patients with essential information regarding dental services, practice locations, and appointment preparation.
  • Meticulously update and maintain patient records within our database with a high degree of accuracy.
  • Deliver an outstanding level of customer service, resolving patient enquiries with empathy and professionalism.
  • Collaborate effectively with internal teams and dental practice staff to ensure a seamless patient experience.
  • Consistently meet and exceed individual and team performance targets.
Qualifications and Skills
  • Proven experience in a customer service, call centre, or appointment scheduling role is essential.
  • Exceptional verbal and written communication skills with a professional and courteous telephone manner.
  • Strong organisational and multitasking abilities, with a keen eye for detail.
  • Proficiency in using computers and familiarity with CRM systems or scheduling software.
  • A self-motivated individual with the discipline to work effectively in a remote setting.
  • The flexibility to work various shift patterns to meet business needs, including days and/or nights.
  • Previous experience in the dental or healthcare industry is highly desirable but not required.

Apply