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Call Center Appointment Scheduler Jobs (NOW HIRING)

LONE STAR FAMILY HEALTH CENTER

Appointment Scheduler

Conroe, TX · On-site

$14.75 - $18.75/hr

... call matters and every patient deserves exceptional service. As an Appointment Scheduler, you'll ... play a vital role in our healthcare delivery, ensuring patients have seamless access to care. If ...

Lone Star Family Health Center

Appointment Scheduler

Conroe, TX · On-site

$14.25 - $18/hr

... call matters and every patient deserves exceptional service. As an Appointment Scheduler, you'll ... play a vital role in our healthcare delivery, ensuring patients have seamless access to care. If ...

Lone Star Family Health Center

Appointment Scheduler

Conroe, TX · Remote

$17 - $21.50/hr

... call matters and every patient deserves exceptional service. As an Appointment Scheduler, you'll ... play a vital role in our healthcare delivery, ensuring patients have seamless access to care. If ...

Revelare Kitchens

Appointment Scheduler

York, PA · On-site

$22.50/hr

Sales, customer service, telemarketing, recruiting, call center, or appointment-setting experience preferred What We Offer Flexible schedules (Full-Time & Part-Time) Base pay + aggressive bonus ...

Image Care Centers

Call Center Scheduler

Hackettstown, NJ · On-site

$17 - $21.75/hr

ImageCare Radiology Seeking Several Full-Time Call Center Schedulers and Part-Time Call Center ... appointment scheduling, patient communications, and account updates. Ensure a smooth and ...

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Call Center Appointment Scheduler information

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How much do call center appointment scheduler jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for call center appointment scheduler in the United States is $18.52, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.19 per hour, depending on experience, location, and employer.

What does a call center appointment scheduler do?

A Call Center Appointment Scheduler is responsible for managing incoming calls from clients or patients to book, confirm, reschedule, or cancel appointments. They use scheduling software to check availability and coordinate appointments efficiently, often following specific protocols or scripts. Additionally, they may provide information about services, answer general inquiries, and ensure that all appointment details are accurately recorded in the system. Excellent communication and organizational skills are essential for this role. The scheduler also acts as a liaison between clients and the organization, helping to ensure a smooth scheduling process.

What are the key skills and qualifications needed to thrive as a call center appointment scheduler?

To excel as a Call Center Appointment Scheduler, you need strong communication skills, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with call center software, CRM systems, and scheduling platforms is typically required. Outstanding organizational skills, patience, and the ability to remain calm under pressure help you stand out in this role. These skills and qualities are essential for accurately managing appointments, ensuring customer satisfaction, and maintaining efficient call center operations.

How does a call center appointment scheduler typically collaborate with healthcare providers and patients?

As a Call Center Appointment Scheduler, you serve as a vital link between healthcare providers and patients. You will coordinate schedules, confirm appointment details, and relay essential information to both parties. Clear and professional communication is key, as you may need to address scheduling conflicts, handle last-minute changes, and ensure that all relevant patient information is accurately recorded. Regular collaboration with medical staff ensures that appointments are efficiently managed, while also providing a positive and supportive experience for patients.

What is the difference between Call Center Appointment Scheduler vs Customer Service Representative?

AspectCall Center Appointment SchedulerCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, office settingsCall centers, retail, office settings
Employer & IndustryHealthcare, insurance, service industriesRetail, telecom, service industries
Primary FocusScheduling appointments, managing calendarsAssisting customers, resolving issues

While both roles involve communication via phone, the Call Center Appointment Scheduler primarily focuses on managing appointments and scheduling tasks, whereas the Customer Service Representative handles a broader range of customer inquiries and support. The two roles often overlap in call center environments but differ in their core responsibilities and skill sets.

What cities are hiring for Call Center Appointment Scheduler jobs?

Cities with the most Call Center Appointment Scheduler job openings:

What states have the most Call Center Appointment Scheduler jobs?

States with the most job openings for Call Center Appointment Scheduler jobs include:

What are popular job titles related to Call Center Appointment Scheduler jobs?

For Call Center Appointment Scheduler jobs, the most frequently searched job titles are:

Infographic showing various Call Center Appointment Scheduler job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, and 7% Remote job distribution, with an average salary of $38,531 per year, or $18.5 per hour.

Appointment Scheduler (PRN)

Winston Salem, NC • On-site

Gastroenterology Associates of the Piedmont
51 - 200 employees
Learn more about Gastroenterology Associates of the Piedmontexternal

$15.25 - $19.50/hr

Other

Posted 27 days ago

Job description

PRN Appointment Scheduler

Healthcare Experience. Flexible Hours. No Nights or Weekends.

Looking for a flexible way to stay connected to healthcare, earn additional income, or find work that fits around your schedule? Gastroenterology Associates of the Piedmont (GAP) is looking for a PRN Appointment Scheduler to support our team when additional coverage is needed.

Unlike many hospital positions, this PRN opportunity offers the chance to work in a professional outpatient medical practice without nights or weekends. PRN team members provide valuable coverage during weekday business hours based on practice needs, making this a great opportunity for someone seeking flexibility without stepping away from healthcare.

As a private specialty medical practice, GAP offers a team-oriented environment where your work directly impacts our patients and providers. If you're dependable, organized, comfortable working in a fast-paced environment, and enjoy helping patients, we'd like to hear from you.

Flexible PRN hours. No nights. No weekends. Make a difference when you're here—and keep the flexibility you need when you're not.

What You'll Do

As an Appointment Scheduler, you'll be an important point of contact for our patients and help ensure they receive the right appointment with the right provider.

Your responsibilities will include:

  • Schedule, reschedule, and cancel patient appointments.
  • Manage a high volume of patient telephone calls and scheduling requests.
  • Accurately enter and maintain appointment information in our electronic scheduling system.
  • Provide patients with clear information about appointment dates, times, locations, and instructions.
  • Deliver professional, compassionate customer service—even when patients are frustrated, anxious, or upset.
  • Work with providers, clinical staff, and administrative team members to resolve scheduling issues.
  • Maintain patient confidentiality and comply with HIPAA requirements.
  • Follow GAP policies and procedures related to patient information, cybersecurity, safety, and compliance.
What We're Looking For

Required:

  • High school diploma or GED.
  • At least 1 year of experience in appointment scheduling, customer service, call center operations, medical office administration, or a similar customer-facing role.
  • Strong communication and customer service skills.
  • Good computer and data-entry skills.
  • Strong organization and attention to detail.
  • Ability to remain professional and compassionate in a busy environment.

Preferred:

  • Previous scheduling experience in a medical practice, physician office, specialty clinic, or outpatient healthcare setting.
  • Experience using an EHR, EMR, or medical practice-management system.
  • Familiarity with medical terminology and HIPAA.
  • Experience handling a high volume of patient telephone calls.

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