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Call Center Scheduler Jobs in Texas (NOW HIRING)

Snyder's Auto Salvage

Call Center

Del Valle, TX · On-site

$16/hr

Description Call Center Buyer (Inside Vehicle Buyer) Location: Austin, TX Department: Call Center ... Coordinate with Fleet and Dispatch teams to schedule vehicle pickups. * Ensure compliance with ...

Snyder's Auto Salvage

Call Center

Del Valle, TX · On-site

$16/hr

Description Call Center Buyer (Inside Vehicle Buyer) Location: Austin, TX Department: Call Center ... Coordinate with Fleet and Dispatch teams to schedule vehicle pickups. * Ensure compliance with ...

General Call Center | Full-Time

Call Center Agent

Killeen, TX · On-site

$13.50 - $17.75/hr

Call Center Agent MCI is one of the fastest-growing tech-enabled business services companies in the ... Both full-time and part-time options are available, with multiple shifts and scheduling options. To ...

General Call Center | Full-Time

Call Center Agent

Dallas, TX · On-site

$15 - $19.50/hr

Call Centre Agents MCI is one of the fastest-growing tech-enabled business services companies in ... We offer flexible scheduling with both full-time and part-time positions available. To be ...

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Call Center Scheduler information

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$13

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$28

How much do call center scheduler jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for call center scheduler in Texas is $20.01, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $21.73 per hour, depending on experience, location, and employer.

What is a call center scheduler?

A Call Center Scheduler is responsible for creating and managing work schedules for call center agents to ensure adequate staffing levels. They analyze call volume trends, forecast staffing needs, and adjust schedules as necessary to maintain service levels. Their role also involves coordinating shift swaps, managing time-off requests, and optimizing workforce efficiency. Effective scheduling helps minimize wait times for customers and ensures agents have balanced workloads.

What are the typical daily responsibilities of a call center scheduler?

As a Call Center Scheduler, your daily responsibilities include creating and adjusting work schedules to ensure optimal coverage, monitoring call volume and agent attendance, and coordinating with team leaders to address staffing needs or last-minute changes. You may also analyze scheduling trends to forecast future staffing requirements and maintain records for payroll and compliance purposes. Collaboration with call center supervisors and agents is frequent, requiring effective communication and adaptability. This role is vital in balancing service levels, minimizing wait times, and supporting a productive team environment.

What are the key skills and qualifications needed to thrive as a call center scheduler?

To excel as a Call Center Scheduler, you need strong organizational skills, attention to detail, and experience with workforce management or scheduling systems, often supported by a high school diploma or equivalent. Familiarity with scheduling software such as NICE IEX, Verint, or Kronos, and basic proficiency in Microsoft Excel, are commonly required. Outstanding communication, problem-solving abilities, and time management are the soft skills that set top candidates apart. These skills ensure efficient staffing, smooth operations, and optimal coverage in a dynamic call center environment.

What does a call center scheduler do?

A call center scheduler plans and manages employee work shifts to ensure adequate staffing levels for customer service operations. They use scheduling software to coordinate schedules, handle shift changes, and optimize coverage based on call volume and staffing needs. Strong organizational skills and knowledge of call center operations are essential for this role.

What are popular job titles related to Call Center Scheduler jobs in Texas?

For Call Center Scheduler jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Call Center Scheduler jobs in Texas look for?

The top searched job categories for Call Center Scheduler jobs in Texas are:

Call Center Scheduler jobs near you
Infographic showing various Call Center Scheduler job openings in Texas as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 16% Part Time, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $41,611 per year, or $20 per hour.

Call Center

Snyder's Certified Auto & Truck Parts

Del Valle, TX • On-site

$16/hr

Full-time

Re-posted 28 days ago

Job description

Call Center Buyer (Inside Vehicle Buyer)

Location: Austin, TX
Department: Call Center Operations
Compensation: Commission-Based ($16 per Vehicle Purchased)

Position Overview

We are seeking a motivated and results-driven Call Center Buyer to join our centralized vehicle acquisition team at Wrench-A-Part. This position is responsible for handling inbound and outbound calls from individuals looking to sell their vehicles.

The Call Center Buyer negotiates pricing, secures vehicle purchases, and coordinates with internal teams to ensure a smooth pickup and intake process. This role is performance-based and ideal for individuals who are confident on the phone, goal-oriented, and motivated by commission-based earnings.

Key Responsibilities
  • Handle inbound and outbound calls from potential vehicle sellers.
  • Negotiate vehicle purchase prices within company-approved guidelines.
  • Accurately document seller and vehicle information in CRM systems.
  • Coordinate with Fleet and Dispatch teams to schedule vehicle pickups.
  • Ensure compliance with company pricing policies and acquisition standards.
  • Maintain professional and courteous communication at all times.
  • Meet or exceed weekly vehicle acquisition targets.
Qualifications
  • Previous sales, call center, or negotiation experience preferred.
  • Strong verbal communication and persuasion skills.
  • Comfortable working in a fast-paced, performance-driven environment.
  • Basic computer proficiency (CRM systems, Microsoft Teams, data entry).
  • Ability to follow structured pricing guidelines and company procedures.
  • Self-motivated with a strong work ethic.
Compensation
  • Commission-Based Pay: $16 per vehicle purchased.
  • Unlimited earning potential based on performance.
  • Weekly payroll schedule.
Work Environment
  • Office-based call center environment.
  • Structured schedule.
  • Direct reporting to Call Center Manager.
  • Team-oriented but individually performance-driven.
Why Join Us?
  • Be part of the foundational team of a growing centralized buying operation.
  • Clear performance expectations and measurable earning potential.
  • Supportive management and structured processes.
  • Opportunity for growth as additional facilities are integrated into the call center model.

Apply