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Call Center Scheduler Jobs in Minnesota (NOW HIRING)

GSG

Call Center Agent

Minneapolis, MN · On-site

$15.75 - $20.50/hr

Monday to Friday schedule, with potential flexibility * Office-based position in a supportive, team-oriented environment Why You'll Love Working With Us * Competitive hourly pay * Paid time off and ...

Motor Works Auto

Call Center Representative

Waite Park, MN · On-site

$17 - $18/hr

You will be responsible for scheduling appointments, checking repair status, answering inquiries ... Call center or receptionist experience, a plus * Proficient computer skills * Availability to work ...

Minnesota Jobs

Call Center Associate

Saint Paul, MN · On-site

$20.27/hr

Call Center Associate Regions Hospital is looking for a part time Call Center Associate to join the ... Work schedule includes 16 hours per 2 week pay period, including one week day per week, every other ...

HealthPartners

Call Center Associate

Saint Paul, MN · On-site

$20.27/hr

Call Center Associate Regions Hospital is looking for a part time Call Center Associate to join the ... Work schedule includes 16 hours per 2 week pay period, including one week day per week, every other ...

HealthPartners

Call Center Associate

Saint Paul, MN · On-site

$20.27/hr

The Call Center Associate communicates with patients, hospital staff and family members to ... Work schedule includes 16 hours per 2 week pay period, including one week day per week, every other ...

Regions Hospital

Call Center Associate

Saint Paul, MN · On-site

$20.27/hr

The Call Center Associate communicates with patients, hospital staff and family members to ... Work schedule includes 16 hours per 2 week pay period, including one week day per week, every other ...

HealthPartners

Call Center Associate

Saint Paul, MN · On-site

$20.27/hr

The Call Center Associate communicates with patients, hospital staff and family members to ... Work schedule includes 16 hours per 2 week pay period, including one week day per week, every other ...

Regions Hospital

Call Center Associate

Saint Paul, MN · On-site

$20.27/hr

The Call Center Associate communicates with patients, hospital staff and family members to ... Work schedule includes 16 hours per 2 week pay period, including one week day per week, every other ...

HealthPartners

Call Center Associate

Saint Paul, MN · On-site

$20.27/hr

The Call Center Associate communicates with patients, hospital staff and family members to ... Work schedule includes 16 hours per 2 week pay period, including one week day per week, every other ...

Regions Hospital

Call Center Associate

Saint Paul, MN · On-site

$20.27/hr

The Call Center Associate communicates with patients, hospital staff and family members to ... Work schedule includes 16 hours per 2 week pay period, including one week day per week, every other ...

TriNet

Call Center Representative

Minneapolis, MN · On-site

$20/hr

Employee discounts on services - at cost pricing available Schedule * Five eight-hour shifts that ... Call Center experience is a plus * Knowledgeable on current processes and procedures, promotions ...

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Call Center Scheduler information

See Minnesota salary details

$13

$21

$29

How much do call center scheduler jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for call center scheduler in Minnesota is $21.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $22.84 per hour, depending on experience, location, and employer.

What is a call center scheduler?

A Call Center Scheduler is responsible for creating and managing work schedules for call center agents to ensure adequate staffing levels. They analyze call volume trends, forecast staffing needs, and adjust schedules as necessary to maintain service levels. Their role also involves coordinating shift swaps, managing time-off requests, and optimizing workforce efficiency. Effective scheduling helps minimize wait times for customers and ensures agents have balanced workloads.

What are the typical daily responsibilities of a call center scheduler?

As a Call Center Scheduler, your daily responsibilities include creating and adjusting work schedules to ensure optimal coverage, monitoring call volume and agent attendance, and coordinating with team leaders to address staffing needs or last-minute changes. You may also analyze scheduling trends to forecast future staffing requirements and maintain records for payroll and compliance purposes. Collaboration with call center supervisors and agents is frequent, requiring effective communication and adaptability. This role is vital in balancing service levels, minimizing wait times, and supporting a productive team environment.

What are the key skills and qualifications needed to thrive as a call center scheduler?

To excel as a Call Center Scheduler, you need strong organizational skills, attention to detail, and experience with workforce management or scheduling systems, often supported by a high school diploma or equivalent. Familiarity with scheduling software such as NICE IEX, Verint, or Kronos, and basic proficiency in Microsoft Excel, are commonly required. Outstanding communication, problem-solving abilities, and time management are the soft skills that set top candidates apart. These skills ensure efficient staffing, smooth operations, and optimal coverage in a dynamic call center environment.

What does a call center scheduler do?

A call center scheduler plans and manages employee work shifts to ensure adequate staffing levels for customer service operations. They use scheduling software to coordinate schedules, handle shift changes, and optimize coverage based on call volume and staffing needs. Strong organizational skills and knowledge of call center operations are essential for this role.

What are popular job titles related to Call Center Scheduler jobs in Minnesota?

For Call Center Scheduler jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Call Center Scheduler jobs in Minnesota look for?

The top searched job categories for Call Center Scheduler jobs in Minnesota are:

What cities in Minnesota are hiring for Call Center Scheduler jobs?

Cities in Minnesota with the most Call Center Scheduler job openings:

Call Center Scheduler jobs near you
Infographic showing various Call Center Scheduler job openings in Minnesota as of August 2026, with employment types broken down into 72% Full Time, 22% Part Time, and 6% Nights. Highlights an 89% In-person, and 11% Hybrid job distribution, with an average salary of $43,744 per year, or $21 per hour.

Call Center Scheduler

Clear Lakes Dental Franchise

Saint Paul, MN • On-site

$17/hr

Full-time

Medical, Retirement, PTO

Posted 3 days ago

New

Job description

Description:

Hello from Clear Lakes Dental!
We are always looking for enthusiastic, passionate team members! We are a dental practice that treats patients of all ages. Currently, we are searching for full time Patient Care Coordinators (PCC). We have a strong team and our motto is No Stress, No Drama! Best of all, there is NO EXPERIENCE needed and we provide 100% fully paid training!

Clear Lakes Dental's Commitment to Our Team:

- We understand growth is important. Therefore, CLD is always looking for talented team members. This may be an entry level position, but this is where it starts! Team Members who learn our systems ADVANCE! CLD is growing quickly and offers individual promotion opportunities for a lasting career for our team members!

-Typically, our high performing team members get promoted to the next level within 3-6 months.

Compensation:- Starting pay of $17!


Requirements:

Responsibilities:

  • Answer incoming calls
  • Schedule appointments appropriately
  • Verify all insurance as needed via online or phone
  • Contact patients as necessary for follow up appointments

These are the main roles. All of this is completed in a team environment! CLD team members are patient and organized in order to smoothly sort out potential obstacles in a timely manner, creating a calm environment for the patients, the team and yourself!Comprehensive Benefit package:- Paid training!- Paid time off- Paid Holidays- 401K- Work/Life Balance. NO WEEKENDS!- Administrative support. We are about teamwork!

  • 401(k)
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No weekends

Work setting:

  • Call center
  • Clinic
  • In-person
  • Office

Job Type: Full-timePay: $17.00 per hourBenefits:

  • 401(k)
  • Employee discount
  • Health insurance
  • Paid time off
  • Paid training