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3Rd Shift Call Center Jobs in Minnesota (NOW HIRING)

HealthPartners

Call Center Associate

Saint Paul, MN

$20.27/hr

The Call Center Associate communicates with patients, hospital staff and family members to ... FTE: 0.2 (8 hours per week) Potential shift hours include: Work schedule includes 16 hours per 2 ...

Regions Hospital

Call Center Associate

Saint Paul, MN · On-site

$20.27/hr

The Call Center Associate communicates with patients, hospital staff and family members to ... FTE: 0.2 (8 hours per week) Potential shift hours include: Work schedule includes 16 hours per 2 ...

Regions Hospital

Call Center Associate

Saint Paul, MN

$20.27/hr

The Call Center Associate communicates with patients, hospital staff and family members to ... FTE: 0.2 (8 hours per week) Potential shift hours include: Work schedule includes 16 hours per 2 ...

HealthPartners

Call Center Associate

Saint Paul, MN

$20.27/hr

The Call Center Associate communicates with patients, hospital staff and family members to ... FTE: 0.2 (8 hours per week) Potential shift hours include: Work schedule includes 16 hours per 2 ...

HealthPartners

Call Center Associate

Saint Paul, MN · On-site

$20.27/hr

The Call Center Associate communicates with patients, hospital staff and family members to ... FTE: 0.2 (8 hours per week) Potential shift hours include: Work schedule includes 16 hours per 2 ...

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All Jobs3Rd Shift Call Center Jobs3Rd Shift Call Center Jobs in Minnesota

3Rd Shift Call Center information

See Minnesota salary details

$10

$17

$24

How much do 3rd shift call center jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for 3rd shift call center in Minnesota is $17.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $18.85 per hour, depending on experience, location, and employer.

What is a 3rd shift call center?

A 3rd shift call center job refers to working late-night or overnight hours, typically starting in the evening and ending early in the morning. Employees in these roles handle customer service, technical support, or sales calls during hours when most daytime staff are off-duty. This shift is essential for companies that provide 24/7 support to customers in different time zones. 3rd shift workers often receive shift differentials or higher pay rates due to the non-traditional hours.

What are the key skills and qualifications needed to thrive as a 3rd shift call center representative?

To thrive as a 3rd Shift Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and basic computer proficiency are typically required for managing calls and logging information efficiently. Dependability, resilience, and the ability to remain calm under pressure are crucial soft skills for handling late-night inquiries and challenging customer interactions. These skills ensure consistent customer support, accurate issue resolution, and smooth operations during non-standard hours.

What are some unique challenges faced by 3rd shift call center representatives, and how can they be managed effectively?

Working the 3rd shift in a call center can present unique challenges, such as adjusting to an overnight schedule, maintaining energy levels, and balancing personal life. Representatives may also handle a higher volume of urgent or escalated calls due to the after-hours nature of the shift. To manage these challenges, it’s important to establish a consistent sleep routine, use strategies for staying alert during shifts, and take advantage of support resources or wellness programs offered by employers. Team collaboration and communication with supervisors are also key to addressing any concerns and ensuring a positive work environment.

What is the difference between 3Rd Shift Call Center vs Customer Service Representative?

Aspect3Rd Shift Call CenterCustomer Service Representative
Work HoursTypically overnight or late-night shiftsDaytime or flexible hours, depending on employer
Work EnvironmentCall center setting, often noisy and fast-pacedOffice or remote, customer-facing interactions
Required SkillsCommunication, problem-solving, patienceCommunication, problem-solving, patience
Common CertificationsNone required, but customer service training helpfulNone required, customer service training optional

Both roles involve assisting customers via phone or online, requiring strong communication skills. The main difference lies in the work hours and environment, with 3Rd Shift Call Center jobs occurring overnight in a call center setting, while Customer Service Representatives often work during regular business hours in office or remote environments.

What are the most commonly searched types of Call Center jobs in Minnesota?

The most popular types of Call Center jobs in Minnesota are:

What are popular job titles related to 3Rd Shift Call Center jobs in Minnesota?

For 3Rd Shift Call Center jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching 3Rd Shift Call Center jobs in Minnesota look for?

The top searched job categories for 3Rd Shift Call Center jobs in Minnesota are:

3Rd Shift Call Center jobs near you
Infographic showing various 3Rd Shift Call Center job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 17% Part Time, 7% Contract, and 2% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $36,490 per year, or $17.5 per hour.

Call Center Associate

HealthPartners

Saint Paul, MN

$20.27/hr

Full-time, Part-time

Re-posted 3 hours ago

HealthPartners rating

7.5

Company rating: 7.5 out of 10

Based on 138 frontline employees who took The Breakroom Quiz

232nd of 898 rated healthcare providers

Job description


Regions Hospital is looking for a part time Call Center Associate to join the Nutrition team. 

The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritional/dietary requirements of the patient.  The position uses multiple computer applications to place and verify patient meal orders. Performs other duties within the Food & Nutrition Department as assigned.

FTE: 0.2 (8 hours per week)

Potential shift hours include:
Work schedule includes 16 hours per 2 week pay period, including one week day per week, every other weekend, and every other holiday.

Weekday, Weekend and Holiday Hours:
3:45pm-7:45pm

Required Qualifications:

  • Experience: 1 year of customer service experience required

Salary Rate: $20.27/hr

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