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Executive Call Center Jobs in Minnesota (NOW HIRING)

Osaic

Executive Assistant

Oakdale, MN · On-site

$70K - $80K/yr

Petersburg: 877 Executive Center Dr. W, Suite 300, St. Petersburg, FL 33702 Osaic has returned to ... Extensive calendar management, travel planning, call and webinar logistics * Expense reporting and ...

Osaic

Executive Assistant

Oakdale, MN · Hybrid

$70K - $80K/yr

Petersburg: 877 Executive Center Dr. W, Suite 300, St. Petersburg, FL 33702 Osaic has returned to ... Extensive calendar management, travel planning, call and webinar logistics * Expense reporting and ...

Osaic

Executive Assistant

Oakdale, MN · Hybrid

$70K - $80K/yr

Petersburg: 877 Executive Center Dr. W, Suite 300, St. Petersburg, FL 33702 Osaic has returned to ... Extensive calendar management, travel planning, call and webinar logistics * Expense reporting and ...

Nexstar Network

Master Trainer

Bloomington, MN · On-site

$150K/yr

Imagine being able to casually walk into your CEO's office to share an idea you'd like to try. Imagine knowing your voice matters at work, and you're supported in your role by others who love to ...

Amplifon

Marketing Analytics Manager

Minneapolis, MN · On-site

Partner closely with teams across CRM, Media, Call Center, and Digital Marketing to understand needs and deliver actionable insights. * Present findings to senior leaders, supporting executive-level ...

Amplifon

Marketing Analytics Manager

Minneapolis, MN · On-site

Partner closely with teams across CRM, Media, Call Center, and Digital Marketing to understand needs and deliver actionable insights. * Present findings to senior leaders, supporting executive-level ...

US Bank

Executive Response Spec - Cards

Saint Paul, MN · On-site

$24.18 - $32.21/hr

Specialists are required to call cardmembers and diffuse the highest level of escalation, as well ... center systems and procedures - Basic knowledge of all U.S. Bank policies and procedures as well as ...

New

U.S. Bank

Executive Response Spec - Cards

Saint Paul, MN · On-site

$24.18 - $32.21/hr

Specialists are required to call cardmembers and diffuse the highest level of escalation, as well ... center systems and procedures - Basic knowledge of all U.S. Bank policies and procedures as well as ...

Performance Food Group

Account Executive

Rogers, MN · On-site

$65K - $90K/yr

Develops short and long-term strategies to call on high potential accounts, and manages time and ... Refers non-sales problems (delayed shipments, expediting orders, etc.) to Sales Managers, center ...

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Executive Call Center information

What is an executive call center?

An Executive Call Center is a specialized customer service facility focused on handling high-level or escalated inquiries, often for senior executives or important clients. These centers provide a higher level of personalized service and are staffed by experienced agents trained to manage complex issues and sensitive situations. The goal is to ensure that executive-level customers receive prompt, effective resolutions to their concerns, often acting as a final point of contact within the organization. This helps maintain strong relationships with key stakeholders and protects the reputation of the company.

What are the key skills and qualifications needed to thrive as an executive call center representative?

To thrive as an Executive Call Center Representative, you need excellent communication skills, problem-solving abilities, and typically a background in customer service or a related field. Familiarity with customer relationship management (CRM) software, call routing systems, and sometimes certifications in customer service or specific industries are important. Exceptional listening, patience, and conflict resolution skills help build rapport and resolve complex issues efficiently. These skills ensure high-quality service delivery, customer satisfaction, and support the reputation and goals of the organization.

What are the main challenges faced by professionals in an executive call center role, and how can they overcome them?

Professionals in an Executive Call Center role often encounter challenges such as handling escalated customer issues, managing high call volumes, and balancing quality service with efficiency. To overcome these, it's important to develop strong communication and problem-solving skills, remain patient under pressure, and leverage available support tools and training. Building rapport with team members and participating in regular training can also help in staying updated on best practices and fostering a collaborative environment.

What is the highest position in an executive call center?

The highest position in an executive call center is typically the Call Center Director or Manager, responsible for overseeing operations, staff, and strategy. In larger organizations, this role may be part of senior management or executive leadership, such as a Vice President of Customer Service or Operations.

What are the most commonly searched types of Call Center jobs in Minnesota?

The most popular types of Call Center jobs in Minnesota are:

What cities in Minnesota are hiring for Executive Call Center jobs?

Cities in Minnesota with the most Executive Call Center job openings:

Executive Call Center jobs near you
Infographic showing various Executive Call Center job openings in Minnesota as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 18% Part Time, 3% Contract, and 1% Nights. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution.

Financial Services Call Center Representative

Palmer Group

Saint Cloud, MN

$19/hr

Full-time, Part-time, Contractor

Medical, Retirement

Re-posted 15 days ago

Job description

Palmer Group is currently recruiting for a strong contract-to-hire Financial Services Call Center Representative position. This role involves communicating with financial representatives and demonstrating professional communication skills. If you're seeking an exciting opportunity for growth within a well-established company, apply now!

Work Model:

  • On-Site
  • 8:30 AM – 5:00 PM
  • Monday – Friday

What You Will Do:

  • Support financial institutions
  • Operate in a fast-paced call center environment
  • Handle 40-50 inbound calls daily
  • Work independently and navigate multiple computer systems

What You Will Need to Be Successful:

  • High school diploma or GED
  • 1+ year of previous call center experience preferred, but not required
  • Punctual and dependable
  • Must pass credit check

Benefits Overview:

  • 401k 
  • Major health insurance
  • Employee Stock Ownership Plan (ESOP)
  • Click here for a complete list of benefits 

Interested and qualified candidates can contact Palmer Group at (515) 225-7000 or email resumes@thepalmergroup.com.

#ZR

Company Description

Searching for a job can be difficult, and finding the right fit is even harder. Each year, we help thousands of job seekers navigate a changing employment landscape by connecting them with opportunities that align with their skills, goals, and values. Since 1998, we’ve supported individuals across a range of industries by offering career opportunities in full-time, part-time, temp-to-hire, and contract roles.

From entry-level positions to professional and executive-level openings, we work with companies of all sizes, including local employers and nationally recognized brands, to place qualified talent where they’re needed most. Whether you're looking to gain experience or take the next step in your career, we’re here to help you grow your career with confidence. At the heart of our work is a commitment to building lasting relationships based on trust and shared success with every job seeker we serve.

Our experienced team of recruiters is dedicated to delivering personalized support at every stage of the job search—from resume feedback and interview coaching to honest, timely communication. To learn more, visit our website: thepalmergroup.com.