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Executive Call Center Jobs (NOW HIRING)

MEDICONNECT

Executive Call Center

Pittsburgh, PA · On-site

$45K - $75K/yr

As a Benefits Executive, you won't be pushing products, you'll be guiding people through some of the most important healthcare decisions of their lives. We listen first. The consumer drives the ...

MEDICONNECT

Executive Call Center

Pittsburgh, PA · On-site

$45K - $75K/yr

As a Benefits Executive, you won't be pushing products, you'll be guiding people through some of the most important healthcare decisions of their lives. We listen first. The consumer drives the ...

MEDICONNECT

Executive Call Center

Pittsburgh, PA · On-site

$45K - $75K/yr

As a Benefits Executive, you won't be pushing products, you'll be guiding people through some of the most important healthcare decisions of their lives. We listen first. The consumer drives the ...

MEDICONNECT

Executive Call Center

Pittsburgh, PA · On-site

$45K - $75K/yr

As a Benefits Executive, you won't be pushing products, you'll be guiding people through some of the most important healthcare decisions of their lives. We listen first. The consumer drives the ...

MILLENNIUMSOFT

Call Center Executive

Stuart, FL · On-site

$13.50 - $16.75/hr

Call Center Executive Location : Stuart, FL Duration : 12 Months Contract Start Time : 9:30 AM End Time : 6:00 PM Total Hours/week :40.00 Description: * This is a call center role with metrics needed.

vTech Solution

Call Center Executives

Canton, MA · On-site

$17 - $21.25/hr

Call Center Executives vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process. Our Staffing ...

Seatown

Call Center Manager

Mukilteo, WA

Overview The Call Center Manager leads customer service, dispatch, inside sales, and scheduling ... leaders and partnering with executive leadership to support company-wide goals. Key ...

Infiniti Workforce Solutions

Call Center Rep

Texarkana, AR · On-site

$15 - $18.50/hr

Call Center Representative Vertical Alliance Group is the parent company of INFINITI Fleet Safety ... Setting up demo meetings for the Account Executives team to take over the sales process * Using ...

Southwoods Health

Call Center Specialist

Boardman, OH · On-site

$14 - $17.50/hr

Boardman, OH (Main Office - Southwoods Executive Centre) Schedule: Full-time, Monday - Friday, 7:30 AM - 4:00 PM About the Role Southwoods Health is seeking a professional Call Center Specialist to ...

New

Southwoods Health

Call Center Specialist

Boardman, OH

$15.75 - $19.75/hr

Boardman, OH (Main Office - Southwoods Executive Centre) Schedule: Full-time, Monday - Friday, 7:30 AM - 4:00 PM About the Role Southwoods Health is seeking a professional Call Center Specialist to ...

Southwoods Health

Call Center Specialist

Boardman, OH · On-site

$14 - $17.50/hr

Boardman, OH (Main Office - Southwoods Executive Centre) Schedule: Full-time, Monday - Friday, 7:30 AM - 4:00 PM About the Role Southwoods Health is seeking a professional Call Center Specialist to ...

Vertical Alliance Group Inc

Call Center Rep

Texarkana, AR · On-site

$15 - $18.50/hr

Setting up demo meetings for the Account Executives team to take over the sales process * Using ... Previous experience in a call center role is a plus * Strong work ethic and a desire to succeed

Seatown

Call Center Manager

Lynnwood, WA

$95K - $110K/yr

Overview The Call Center Manager leads customer service, dispatch, inside sales, and scheduling ... leaders and partnering with executive leadership to support company-wide goals. Key ...

Seatown

Call Center Manager

Everett, WA · On-site

$95K - $110K/yr

Overview The Call Center Manager leads customer service, dispatch, inside sales, and scheduling ... leaders and partnering with executive leadership to support company-wide goals. Key ...

Seatown

Call Center Manager

Mukilteo, WA

$95K - $110K/yr

Overview The Call Center Manager leads customer service, dispatch, inside sales, and scheduling ... leaders and partnering with executive leadership to support company-wide goals. Key ...

Seatown

Call Center Manager

Mukilteo, WA · On-site

$95K - $110K/yr

Overview The Call Center Manager leads customer service, dispatch, inside sales, and scheduling ... leaders and partnering with executive leadership to support company-wide goals. Key ...

Vertical Alliance Group

Call Center Rep

Texarkana, AR · On-site

$15 - $18.50/hr

Setting up demo meetings for the Account Executives team to take over the sales process * Using ... Previous experience in a call center role is a plus * Strong work ethic and a desire to succeed

Seatown

$95K - $110K/yr

Overview The Call Center Manager leads customer service, dispatch, inside sales, and scheduling ... leaders and partnering with executive leadership to support company-wide goals. Key ...

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Executive Call Center information

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$26.5K

$93.6K

$184K

How much do executive call center jobs pay per year?

As of Aug 6, 2026, the average yearly pay for executive call center in the United States is $93,552.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $120,500.00 per year, depending on experience, location, and employer.

What are the main challenges faced by professionals in an executive call center role, and how can they overcome them?

Professionals in an Executive Call Center role often encounter challenges such as handling escalated customer issues, managing high call volumes, and balancing quality service with efficiency. To overcome these, it's important to develop strong communication and problem-solving skills, remain patient under pressure, and leverage available support tools and training. Building rapport with team members and participating in regular training can also help in staying updated on best practices and fostering a collaborative environment.

What is an executive call center?

An Executive Call Center is a specialized customer service facility focused on handling high-level or escalated inquiries, often for senior executives or important clients. These centers provide a higher level of personalized service and are staffed by experienced agents trained to manage complex issues and sensitive situations. The goal is to ensure that executive-level customers receive prompt, effective resolutions to their concerns, often acting as a final point of contact within the organization. This helps maintain strong relationships with key stakeholders and protects the reputation of the company.

What are the key skills and qualifications needed to thrive as an executive call center representative?

To thrive as an Executive Call Center Representative, you need excellent communication skills, problem-solving abilities, and typically a background in customer service or a related field. Familiarity with customer relationship management (CRM) software, call routing systems, and sometimes certifications in customer service or specific industries are important. Exceptional listening, patience, and conflict resolution skills help build rapport and resolve complex issues efficiently. These skills ensure high-quality service delivery, customer satisfaction, and support the reputation and goals of the organization.

What is the highest position in an executive call center?

The highest position in an executive call center is typically the Call Center Director or Manager, responsible for overseeing operations, staff, and strategy. In larger organizations, this role may be part of a broader customer service or operations executive team, such as a Vice President of Customer Service or Operations. These roles require strong leadership, communication skills, and experience in call center management tools and metrics.
What cities are hiring for Executive Call Center jobs? Cities with the most Executive Call Center job openings:
What are the most commonly searched types of Call Center jobs? The most popular types of Call Center jobs are:
What states have the most Executive Call Center jobs? States with the most job openings for Executive Call Center jobs include:
Executive Call Center jobs near you
Infographic showing various Executive Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $93,552 per year, or $45 per hour.

Executive Call Center

MEDICONNECT

Pittsburgh, PA • On-site

$45K - $75K/yr

Full-time

Posted 23 days ago

Job description

At MediConnect Insurance, we believe success is built on honesty, trust, education, and follow-through. As a Benefits Executive, you won’t be pushing products, you’ll be guiding people through some of the most important healthcare decisions of their lives. We listen first. The consumer drives the result.
 

With 10,000 Americans turning 65 every day, demand is exploding—and we are growing.
 

Why MediConnect:
 

  • Salary position with production-based bonuses
  • Paid training & licensing support
  • No prior sales experience required
  • Leads are provided
  • Fully independent (unbiased advice)
  • Voted Top 10 Best Places to Work in Pittsburgh
  • A+ BBB Rating

You Might Be a Fit If You:
 

  • Are motivated, competitive, and coachable
  • Enjoy helping people and solving problems
  • Want a career—not just a job
  • Are comfortable with phones, computers, and learning new systems

What You’ll Do:
 

  • Educate clients on Medicare & health insurance options
  • Prospect through calls, events, and networking
  • Manage leads and appointments in CRM
  • Meet activity/sales goals and support clients through enrollment
  • Work as part of a driven, team-focused culture

Monday–Friday (some evenings/ weekends, peak season hours apply) 

(Not remote or hybrid)


Compensation: $45,000 - $75,000


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