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Executive Call Center Jobs in Colorado (NOW HIRING)

Auberge Collection

Call Center Agent

Aspen, CO · On-site

$23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our on property Call Center Agent (PBX Operator) is responsible for being the central hub of ... Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan ...

Hotel Jerome

Call Center Agent

Aspen, CO

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our on property Call Center Agent (PBX Operator) is responsible for being the central hub of ... Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan ...

Auberge Collection

Call Center Agent

Aspen, CO · On-site

$23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our on property Call Center Agent (PBX Operator) is responsible for being the central hub of ... Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan ...

Auberge Collection

Call Center Agent

Aspen, CO

$23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our on property Call Center Agent (PBX Operator) is responsible for being the central hub of ... Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan ...

Listen Up Espanol LLC

Account Executive

Denver, CO

  • Medical

... Call Center industry required, § Analyze all aspects of client campaigns, scripts, creatives, offer types, price points, "call to action" alignment and verbiage to provide the best option for ...

Listen Up Espanol LLC

Account Executive

Denver, CO

  • Medical

... Call Center industry required, § Analyze all aspects of client campaigns, scripts, creatives, offer types, price points, "call to action" alignment and verbiage to provide the best option for ...

HCA HealthOne

Division Service Line AVP Transfer Center

Denver, CO · On-site

$120K - $204K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Partners with executives to move the needle on these growth opportunities by aligning transfer ... Relays these to Group VP of Transfer Center and through collaboration, designs with facility ...

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All JobsCall Center JobsExecutive Call Center JobsExecutive Call Center Jobs in Colorado

Executive Call Center information

See Colorado salary details

$27.9K

$98.4K

$193.5K

How much do executive call center jobs pay per year?

As of Aug 15, 2026, the average yearly pay for executive call center in Colorado is $98,372.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,000.00 and $126,700.00 per year, depending on experience, location, and employer.

What are the main challenges faced by professionals in an executive call center role, and how can they overcome them?

Professionals in an Executive Call Center role often encounter challenges such as handling escalated customer issues, managing high call volumes, and balancing quality service with efficiency. To overcome these, it's important to develop strong communication and problem-solving skills, remain patient under pressure, and leverage available support tools and training. Building rapport with team members and participating in regular training can also help in staying updated on best practices and fostering a collaborative environment.

What is an executive call center?

An Executive Call Center is a specialized customer service facility focused on handling high-level or escalated inquiries, often for senior executives or important clients. These centers provide a higher level of personalized service and are staffed by experienced agents trained to manage complex issues and sensitive situations. The goal is to ensure that executive-level customers receive prompt, effective resolutions to their concerns, often acting as a final point of contact within the organization. This helps maintain strong relationships with key stakeholders and protects the reputation of the company.

What are the key skills and qualifications needed to thrive as an executive call center representative?

To thrive as an Executive Call Center Representative, you need excellent communication skills, problem-solving abilities, and typically a background in customer service or a related field. Familiarity with customer relationship management (CRM) software, call routing systems, and sometimes certifications in customer service or specific industries are important. Exceptional listening, patience, and conflict resolution skills help build rapport and resolve complex issues efficiently. These skills ensure high-quality service delivery, customer satisfaction, and support the reputation and goals of the organization.

What is the highest position in an executive call center?

The highest position in an executive call center is typically the Call Center Director or Manager, responsible for overseeing operations, staff, and strategy. In larger organizations, this role may be part of a broader customer service or operations executive team, such as a Vice President of Customer Service or Operations. These roles require strong leadership, communication skills, and experience in call center management tools and metrics.

What are the most commonly searched types of Call Center jobs in Colorado?

The most popular types of Call Center jobs in Colorado are:

What cities in Colorado are hiring for Executive Call Center jobs?

Cities in Colorado with the most Executive Call Center job openings:

Executive Call Center jobs near you
Infographic showing various Executive Call Center job openings in Colorado as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $98,372 per year, or $47.3 per hour.

Call Center Agent

Auberge Collection

Aspen, CO • On-site

$23/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

Company Description
Hotel Jerome has been the social hub of Aspen since its opening in 1889 at the height of the town's silver boom, known as the place where all great stories were born and are told. As the only Aspen hotel to survive the silver crash, the long pre-ski-resort winters, and the Depression, we've seen cowboys ride through our doors, 10th Mountain Division soldiers gather round over pints after training on the slopes, and Hunter S. Thompson holding court during his run for sheriff. You can't experience Aspen, without experiencing Jerome.
The targeted compensation wage for this full time year round, non-exempt position is $23/hr.
Job Description
Our on property Call Center Agent (PBX Operator) is responsible for being the central hub of communication by answering incoming calls and routing them to the appropriate department.
Job Duties include:
  • Provide prompt, courteous and efficient handling of all incoming calls, keep track of guests' requests, and follow up to ensure satisfactory service and assistance for outgoing calls.
  • Follow up with guests to ensure their requests or problems have been met to their satisfaction.
  • Receive, record, and relay messages accurately, completely, and legibly.
  • Contact appropriate individuals or departments (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest calls, requests, or problems.
  • Answer, record, and process all guest calls, requests, questions, or concerns.
  • Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
  • Address guests' service needs in a professional, positive, and timely manner. Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
  • Thank guests with genuine appreciation and provide a fond farewell.
  • Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
  • Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
  • Monitor busy or unanswered lines, check back with callers on hold to update status and offer to take a message.
  • Process guest requests for wake up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.
  • Thoroughly understand safety procedures and have numbers to the Police, Fire, and Telephone Repair departments.
Qualifications
  • 1 year experience in same or similar role.
  • Ability to clearly and pleasantly communicate in English, both orally and in writing.
  • Ability to perform assigned duties with attention to detail .
  • Ability to interact in a polite, professional, and engaging manner.
  • Experience in a luxury environment is preferred.

Benefits Package
The comprehensive benefit package for this position includes paid time off, sick and safe time, Medical, Dental and Vision healthcare plans, 401(k) plans with employer contribution, Health and Flexible Spending Account programs, Employee Assistance Program and Company stay discounts. Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
Apply and explore more career opportunities through the Auberge Collection career page. The application deadline for this role is September 1st, 2026. However, this position is often required year-round, and it's probable that it will be reposted in the future.
Additional Information
About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations.
For more information: auberge.com
Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge
About Friedkin
Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.
Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.
The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.
For more information, please visit www.friedkin.com
Auberge Resorts Aspen Inc is an Equal Opportunity Employer, M/F/D/V. Auberge Resorts Aspen Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Resorts Aspen Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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