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Evening Call Center Jobs in Colorado (NOW HIRING)

THE ONE GROUP Denver

Call Center Agent

Denver, CO

$20 - $21/hr

Our call center offers an excellent chance to transition from the restaurant while staying engaged ... Must be comfortable with evening, late-night, and weekend availability. Our business hours: 6am-1am ...

THE ONE GROUP Denver

Call Center Agent

Denver, CO · On-site

$20 - $21/hr

Our call center offers an excellent chance to transition from the restaurant while staying engaged ... Must be comfortable with evening, late-night, and weekend availability. Our business hours: 6am-1am ...

THE ONE GROUP Denver

Call Center Agent

Denver, CO · On-site

$15.50 - $20.25/hr

Our call center offers an excellent chance to transition from the restaurant while staying engaged ... Must be comfortable with evening, late-night, and weekend availability. Our business hours: 6am-1am ...

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Evening Call Center information

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How much do evening call center jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for evening call center in Colorado is $18.83, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $20.24 per hour, depending on experience, location, and employer.

What is an evening call center job?

Evening Call Center jobs involve handling customer inquiries, providing support, and sometimes making outbound calls during evening hours, typically after regular business hours. These roles can be found in various industries such as telecommunications, retail, healthcare, and financial services. Employees may answer questions, resolve issues, process orders, or provide technical assistance. Evening shifts are ideal for those seeking flexible or part-time work schedules. Good communication skills and basic computer proficiency are usually required.

What does an evening call center representative do?

Evening call center jobs include a variety of positions that range from sales to customer service. During your shift, you may work as a representative agent for your company, help troubleshoot any issue reported by customers, or make sales pitches to qualified leads. Most call centers are either inbound facilities that answer questions from customers calling in or outbound call centers that initiate contact with people. Some call centers specialize in certain types of jobs, such as calling to remind people about medical appointments. The definition of evening jobs varies by call center, but it usually refers to shifts that start sometime around mid-afternoon and continue until late evening or early night.

What are the key skills and qualifications needed to thrive as an evening call center representative?

To thrive as an Evening Call Center Representative, you need strong communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and basic computer applications is usually required. Patience, resilience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are important to ensure efficient problem-solving, positive customer experiences, and consistent performance during high-volume evening shifts.

What are some common challenges faced by evening call center agents, and how can they be managed?

Evening call center agents often deal with higher call volumes and customers who may be frustrated after a long day, which can increase stress and require strong conflict resolution skills. Working non-traditional hours can also impact work-life balance, so time management and self-care are important. Many centers offer team support, regular breaks, and access to supervisors to help agents manage these challenges effectively. Engaging with team members during shift overlap and participating in training sessions can also boost morale and performance during evening hours.

What is the difference between Evening Call Center vs Night Customer Service Representative?

AspectEvening Call CenterNight Customer Service Representative
CredentialsHigh school diploma or equivalent, basic communication skillsHigh school diploma or equivalent, strong communication skills
Work EnvironmentCall center setting, shift-based, indoorCall center or remote, shift-based, indoor
Industry UsageCustomer support, telecommunication, salesCustomer support, retail, service industries
Common Search/ComparisonYesYes

The Evening Call Center and Night Customer Service Representative roles both involve providing customer support during evening hours. The main differences lie in job titles used by employers and slight variations in industry terminology. Both positions typically require similar credentials and work in indoor, shift-based environments. They serve similar industries such as telecommunications, retail, and service sectors, making them comparable options for those seeking evening or night customer support roles.

More about Evening Call Center jobs

What are the most commonly searched types of Call Center jobs in Colorado?

The most popular types of Call Center jobs in Colorado are:

What are popular job titles related to Evening Call Center jobs in Colorado?

For Evening Call Center jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Evening Call Center jobs in Colorado look for?

The top searched job categories for Evening Call Center jobs in Colorado are:

What cities in Colorado are hiring for Evening Call Center jobs?

Cities in Colorado with the most Evening Call Center job openings:

Evening Call Center jobs near you
Infographic showing various Evening Call Center job openings in Colorado as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 15% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,176 per year, or $18.8 per hour.

Call Center Agent

THE ONE GROUP Denver

Denver, CO

$20 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Apply now to join the world of VIBE DINING as a key part of the guest experience!

Looking for a fast-paced, high-energy opportunity that keeps you connected to the hospitality industry? Our call center offers an excellent chance to transition from the restaurant while staying engaged in the dynamic world of hospitality. 

Pay incentive:

We offer a pay incentive for evenings and weekends to reward our hardworking team members.

  • Monday through Friday: Employees working 7 PM or later will earn an extra $1 per hour.
  • Saturdays & Sundays: Employees working any hours on these days will earn an extra $2 per hour.

Call Center Perks:

  • Full time employees receive $250 monthly commuter bonus 
  • Part time employees receive $150 monthly commuter bonus
  • Two meals provided to Call Center Team Daily
  • Flexible scheduling options to accommodate work-life balance

Shifts available: This is not your standard 9-to-5 job—our call center operates during peak dining hours to serve guests when they need us most. Must be comfortable with evening, late-night, and weekend availability.

Our business hours: 

6am-1am daily, with a wide range of possible shifts depending on availability. Examples include 6am-2pm, 10am-6pm, 2pm-10pm, 5pm-1am. 

JOB DESCRIPTION

The Guest Service Agent is a critical part of our team, handling high-volume guest inquiries across multiple platforms (phone, chat, email, and social media). You’ll coordinate reservations, private dining, catering, and take-out orders while ensuring each guest experience is seamless and stress-free.

If you thrive in fast-paced, high-pressure environments and enjoy providing top-tier hospitality, this role is for you!

WHO YOU ARE

  • A driven individual who cares passionately about providing a high-level of customer service
  • Excited to grow your career with the leaders of Vibe Dining
  • Proficiency in programs like Contact Center communication software, OpenTable, and Microsoft 365
  • Has the ability to set priorities and meet deadlines
  • Ability to acknowledge, solve problems and coordinate decision in an expedited and efficient manner
  • Has excellent phone etiquette with a personality that shines through to our guests
  • Good writing, time management, interpersonal, organizational, and communication skills
  • The ability to work in a high volume and ever-changing environment
  • Must have availability to work nights, weekends and holidays
  • Always maintains a professional demeanor and is punctual and reliable for your team members.

Why Join Our Team?

  • Comprehensive Benefits Package
    • Medical, Dental, and Vision Insurance
    • Group Life and Disability Insurance
    • Group Accident, Hospital Indemnity, and Critical Illness Insurance
    • Traditional and Roth 401(k) Plan
  • Exclusive Perks & Growth Opportunities
    • Employee Dining Discounts and/or Complimentary Onsite Meals
    • Career Development & Limitless Growth Opportunities
    • If you reside in Arizona, California, Colorado, Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or Washington, D.C., you are entitled to Paid Sick Time in accordance with state and local regulations.
    • Paid Time Off
    • Employee Assistance Program (EAP)
    • Commuter and Dependent Care Benefits
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