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Remote Call Center Jobs in Colorado (NOW HIRING)

THE ECHO LOCUM TENENS

Anesthesiologist

Denver, CO · Remote

$411K/yr

The facility is Level 4 trauma, but serves as a tertiary referral center for vascular cases. * Cardiac shifts; Monday -Friday (7a-5p) and (7a-5:30p) with remote call (5:30p-7a), Saturday - Sunday ...

iQuasar

Service Center Analyst

Denver, CO · Remote

Using our signature consulting methodology that we call "The Makpar Way," we help agencies navigate ... Service Desk Analyst Position Type: Full-time-Remote Location: Washington, DC or Denver, CO The ...

IQUASAR LLC

Service Center Analyst

Denver, CO · Remote

$21.63/hr

Using our signature consulting methodology that we call The Makpar Way, we help agencies navigate ... Position Type: Full-time-Remote * Location: Washington, DC or Denver, CO The Position: Makpar has ...

Switchfly

Contact Center Agent

Denver, CO · Remote

$16.75 - $22.75/hr

Experience in a call center or remote support environment. * Familiarity with customer relationship, travel platform, or project management systems such as Switchfly, Atlassian, Salesforce, or ...

Switchfly

Contact Center Agent

Denver, CO · Remote

$16.75 - $22.75/hr

Experience in a call center or remote support environment. * Familiarity with customer relationship, travel platform, or project management systems such as Switchfly, Atlassian, Salesforce, or ...

Solari

Peer Support Specialist - Remote

Denver, CO · On-site +1

$19.66 - $21.69/hr

Remote full-time opportunity to work from home - Applicants must live in Colorado Work Schedule (1 ... Operates within the scope of work for a behavioral health call center; demonstrates effort toward ...

Solari

Peer Support Specialist - Remote

Denver, CO · Remote

$19.66 - $21.69/hr

Remote full-time opportunity to work from home - Applicants must live in Colorado Work Schedule (1 ... Operates within the scope of work for a behavioral health call center; demonstrates effort toward ...

Makpar

Service Center Analyst

Denver, CO · Remote

Using our signature consulting methodology that we call "The Makpar Way," we help agencies navigate ... This role is largely responsible for providing remote customer support for Federal Government ...

Makpar

Service Center Analyst

Denver, CO · On-site +1

Using our signature consulting methodology that we call "The Makpar Way," we help agencies navigate ... This role is largely responsible for providing remote customer support for Federal Government ...

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Remote Call Center information

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$26

How much do remote call center jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for remote call center in Colorado is $18.83, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $20.24 per hour, depending on experience, location, and employer.

What is a Remote Call Center job?

A Remote Call Center job involves handling customer inquiries, support, or sales over the phone or online from a home or remote location. Agents use specialized software and communication tools to assist customers efficiently. This role requires strong communication skills, problem-solving abilities, and a quiet workspace. Many companies provide training and equipment, but requirements vary.

What are some common challenges faced by remote call center representatives, and how can they be addressed?

Remote call center representatives often face challenges such as managing distractions at home, maintaining consistent productivity, and feeling isolated from the rest of the team. To overcome these obstacles, it's helpful to set up a dedicated, quiet workspace and establish a daily routine to stay organized and focused. Employers frequently provide virtual training, regular team meetings, and support tools to keep remote staff engaged and informed. Staying proactive in communication and participating in virtual team-building activities can also boost collaboration and morale.

What are the key skills and qualifications needed to thrive in the Remote Call Center position, and why are they important?

To thrive as a Remote Call Center representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is commonly required. Exceptional problem-solving, patience, and time management skills help individuals excel in this role. These capabilities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining productivity in a remote setting.

What are the most commonly searched types of Call Center jobs in Colorado? The most popular types of Call Center jobs in Colorado are:
What are popular job titles related to Remote Call Center jobs in Colorado? For Remote Call Center jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Remote Call Center jobs in Colorado look for? The top searched job categories for Remote Call Center jobs in Colorado are:
What cities in Colorado are hiring for Remote Call Center jobs? Cities in Colorado with the most Remote Call Center job openings:
Remote Call Center jobs near you
Infographic showing various Remote Call Center job openings in Colorado as of June 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 100% Remote job distribution, with an average salary of $39,176 per year, or $18.8 per hour.
Call Center Analyst - HR Desk

Call Center Analyst - HR Desk

NuAxis Innovations

Denver, CO • Remote

Full-time

Posted 28 days ago

Job description

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.

Technology is our Passion. People are our Purpose. 

We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. 

We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Call Center Analyst - HR Desk for a Full-Time position.

Job Summary:

We are currently seeking a Human Resources Service Center Analyst (HR - SCA) for a full-time position.  This role is largely responsible for providing remote customer support for Federal Government systems and applications. Support for these systems is primarily provided over the phone and through electronic communications such as email and fax. We are looking for a highly competent, customer service-oriented, and motivated individual to fill this role. 

Essential Functions:

  • Some of the primary responsibilities of this role include:

  • Handling incoming phone requests from customers

  • Handling incoming electronic requests (Chat, Email, and Fax) from customers

  • Creating, tracking, and resolving Human Resources (HR) application incidents and service requests.

  • Fulfilling customer requests in a timely manner to meet Service Level Agreements (SLAs)

  • Researching customer requests to ensure accurate information and resolutions are provided

  • Escalating customer requests that cannot be handled at the Service Center to the appropriate support team

  • Using customer service skills to clarify customer issues and requests to ensure proper resolution or escalation

  • Creating, updating, and retiring service center knowledge documentation

  • Attend and participate in team meetings to surface and discuss process improvements and service offering changes

Education:

  • High school diploma or equivalent. Bachelor's Degree preferred.

  • HDI Analyst Certification (e.g. CSA, SCA, DST, etc.) - required within 90 business days of hire

Knowledge Requirements:

  • Critical thinking skills

  • Active listening skills and effective communication strategies

  • Enterprise ticketing application experience - BMC Remedy Service Management experience preferred

  • Human Resource application support experience preferred

Experience:

Two (2) + years of customer service experience. Service desk or call center experience preferred. 

Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!

Our Profile: 

We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed.Time after time, programs failed because the focus was on the tools and products and not the people using them.  Learn More.

NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!

Employment Type: Full time

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