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Remote Virtual Teletech Customer Service Representative Jobs in Colorado

Qode

Customer Service Representative/Receptionist

CO · On-site +1

$15 - $19.75/hr

... dedicated Customer Service Representative / Receptionist to join our team. Whether you're just ... remote position with flexible hours, designed for self-motivated individuals who excel in virtual ...

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PIIAC

Customer Service Representative

Denver, CO · On-site +1

$17 - $22/hr

The Customer Service Representative at Insurance Design & Placement is responsible for maintaining ... This is a remote position. Compensation: $17.00 - $22.00 per hour YOUR FUTURE as an Independent ...

Herenity Vacations

Customer Service Representative

Boulder, CO · On-site +1

$16.50 - $22.50/hr

As a Customer Service Representative, you will be responsible for assisting customers in planning their dream vacations. This includes understanding their travel preferences, suggesting destinations ...

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Remote Virtual Teletech Customer Service Representative information

What is the difference between Remote Virtual Teletech Customer Service Representative vs Remote Virtual Call Center Agent?

AspectRemote Virtual Teletech Customer Service RepresentativeRemote Virtual Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome-based, virtual customer supportHome-based, virtual customer support
Industry UsageTeletech, customer service, tech supportCall centers, customer support, telecommunication
Job FocusHandling customer inquiries, troubleshooting, supportAnswering calls, resolving customer issues, support

Both roles involve remote, virtual customer support with similar credentials and work environments. The main difference lies in terminology: 'Customer Service Representative' emphasizes direct customer interaction, while 'Call Center Agent' often refers to handling inbound calls in a call center setting. Both positions are common in the customer support industry and may overlap in duties depending on the employer.

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Remote Virtual Teletech Customer Service Representative jobs near you

Remote Customer Service Representative

Escape Travel by Jonelle

Denver, CO • Remote

$16.50 - $22.50/hr

Full-time

Re-posted 20 days ago

Job description

Company Description Escape Travel by Jonelle is a remote-based travel service dedicated to helping clients plan memorable and stress-free trips. The company focuses on personalized travel experiences, from quick getaways to complex, multi-destination itineraries. By leveraging strong industry relationships and up-to-date travel knowledge, Escape Travel by Jonelle aims to provide value, convenience, and peace of mind. The environment is collaborative, client-focused, and well-suited for individuals who enjoy working independently while delivering high-quality service.


Role Description This is a remote Travel Customer Service role. The Travel Customer Service Representative will work directly with clients to understand their travel needs, preferences, and budgets, and then design customized itineraries that may include flights, accommodations, transportation, tours, and other activities. Day-to-day tasks include researching destinations, pricing, and availability; preparing and presenting travel options; and creating accurate travel proposals and confirmations. The role also involves managing bookings and reservations, processing payments, and monitoring itinerary changes such as schedule updates or cancellations. The Travel Customer Service Representative will provide ongoing customer support before, during, and after travel, handle inquiries via phone, email, and online channels, and maintain detailed records in booking and CRM systems. The position requires staying informed about travel advisories, supplier policies, and loyalty programs to guide clients effectively and responsibly. Travel training will be provided.


Qualifications

  • Interest in the travel industry.
  • Strong organization skills for handling travel arrangements and reservations, such as booking flights, accommodations, transportation, and activities .
  • Strong customer service skills, with the ability to respond promptly, resolve issues, and maintain a professional, empathetic communication style.
  • Comfort using online booking tools, supplier portals, and basic office software (email, spreadsheets, and client tracking systems).
  • Excellent written and verbal communication skills, with attention to detail and accuracy in documentation and itineraries.
  • Ability to work independently in a remote environment, manage time effectively, and handle multiple client requests and deadlines.

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