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Teletech Customer Service Representative Jobs (NOW HIRING)

Customer Care Expertise LLC

Customer Service Representative

$16.50 - $22.25/hr

About The Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...

Domino's

Customer Service Representative (CSR)

Middlebury, VT · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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Teletech Customer Service Representative information

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How much do teletech customer service representative jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for teletech customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Teletech Customer Service Representative?

Teletech Customer Service Representatives are professionals who handle customer inquiries, complaints, and support requests for various clients via phone, chat, or email. They are responsible for providing accurate information, resolving issues, and ensuring customer satisfaction. These representatives often work in call centers or remotely, using company systems to document interactions and follow up as needed. Strong communication skills, patience, and problem-solving abilities are essential for success in this role.

What are the key skills and qualifications needed to thrive as a Teletech Customer Service Representative?

To thrive as a Teletech Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer applications is typically required. Patience, active listening, and a positive attitude help individuals excel in handling customer inquiries and resolving issues. These skills ensure effective customer interactions, high satisfaction rates, and efficient resolution of concerns in a fast-paced call center environment.

What are some common challenges faced by Teletech Customer Service Representatives, and how can applicants prepare for them?

Teletech Customer Service Representatives often manage high call volumes and interact with customers who may be frustrated or upset, which can be challenging. Applicants should be prepared to demonstrate patience, problem-solving skills, and the ability to remain calm under pressure. Additionally, adapting quickly to new technologies and processes is important, as customer service tools and protocols may change frequently. Building strong communication skills and practicing active listening will help you succeed in both resolving customer issues and meeting performance metrics.

What is the difference between Teletech Customer Service Representative vs Call Center Agent?

AspectTeletech Customer Service RepresentativeCall Center Agent
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; basic customer service skills
Work EnvironmentRemote or office-based, customer-focusedCall centers, often in-office or remote
Industry UsageCommon in tech, retail, healthcare sectorsWidespread across various industries including sales and support

Both roles involve handling customer inquiries, but Teletech Customer Service Representatives often receive specialized training and may work remotely, focusing on customer satisfaction. Call Center Agents typically handle high call volumes in a more generalized support or sales capacity. The main difference lies in the scope of responsibilities and work environment, with Teletech roles often emphasizing customer experience and technical support.

What cities are hiring for Teletech Customer Service Representative jobs?

Cities with the most Teletech Customer Service Representative job openings:

Teletech Customer Service Representative jobs near you
Infographic showing various Teletech Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Customer Service Representative at Charlie

Denver, CO

$16.50 - $22.50/hr

Full-time

Re-posted 7 days ago

Job description

Customer Service Responsibilities include: Creating detailed business plans to facilitate the attainment of goals and quotas Managing the entire sales cycle from finding a client to securing a deal Unearthing new sales opportunities through networking and turn them into long term partnerships Job brief We are looking for a competent Account Executive to find business opportunities and manage customer relationships. You'll be directly responsible for the preservation and expansion of our customer base. The ideal candidate will have talent in sales and experience in customer service.

We expect you to be a reliable professional able to achieve balance between customer orientation and a results-driven approach. The goal is to find opportunities and turn them in long-term profitable relationships based on trust and mutual satisfaction. Responsibilities Create detailed business plans to facilitate the attainment of goals and quotas Manage the entire sales cycle from finding a client to securing a deal Unearth new sales opportunities through networking and turn them into long term partnerships Present products to prospective clients Provide professional after-sales support to enhance the customers' dedication Remain in frequent contact with the clients in your responsibility to understand their needs Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company's reputation Negotiate agreements and keep records of sales and data equirements Proven experience as an Account Executive, or in other sales/customer service role Knowledge of market research, sales and negotiating principles Outstanding knowledge of MS Office; knowledge of CRM software (eg.

Salesforce) is a plus Excellent communication/presentation skills and ability to build relationships Organizational and time-management skills A business acumen Enthusiastic and passionate BSc or BA in business administration, sales or marketing

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