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Teletech Customer Service Representative Jobs (NOW HIRING)

Customer Service Representative (CSR)

Chichester, NH ยท On-site

$14.75 - $20/hr

Customer Service Representative (CSR) Customer Service Representative: 114 Dover Road, Chichester NH 03258 The Customer Service Representative will WOW the customer by making sure they have a ...

Customer Service Representative (CSR)

Ayer, MA ยท On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Lee, MA ยท On-site

$17.25 - $23.50/hr

Customer Service Representative (CSR) Customer Service Representative: 50 West Central Street, Lee MA 01238 The Customer Service Representative will WOW the customer by making sure they have a ...

Customer Service Representative (CSR)

Springfield, VT ยท On-site

$16 - $21.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Northfield, VT ยท On-site

$18.75 - $25.25/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

Customer Service Representative (CSR)

Peterborough, NH ยท On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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Teletech Customer Service Representative information

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$9

$18

$26

How much do teletech customer service representative jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for teletech customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Teletech Customer Service Representative?

Teletech Customer Service Representatives are professionals who handle customer inquiries, complaints, and support requests for various clients via phone, chat, or email. They are responsible for providing accurate information, resolving issues, and ensuring customer satisfaction. These representatives often work in call centers or remotely, using company systems to document interactions and follow up as needed. Strong communication skills, patience, and problem-solving abilities are essential for success in this role.

What are some common challenges faced by Teletech Customer Service Representatives, and how can applicants prepare for them?

Teletech Customer Service Representatives often manage high call volumes and interact with customers who may be frustrated or upset, which can be challenging. Applicants should be prepared to demonstrate patience, problem-solving skills, and the ability to remain calm under pressure. Additionally, adapting quickly to new technologies and processes is important, as customer service tools and protocols may change frequently. Building strong communication skills and practicing active listening will help you succeed in both resolving customer issues and meeting performance metrics.

What is the difference between Teletech Customer Service Representative vs Call Center Agent?

AspectTeletech Customer Service RepresentativeCall Center Agent
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; basic customer service skills
Work EnvironmentRemote or office-based, customer-focusedCall centers, often in-office or remote
Industry UsageCommon in tech, retail, healthcare sectorsWidespread across various industries including sales and support

Both roles involve handling customer inquiries, but Teletech Customer Service Representatives often receive specialized training and may work remotely, focusing on customer satisfaction. Call Center Agents typically handle high call volumes in a more generalized support or sales capacity. The main difference lies in the scope of responsibilities and work environment, with Teletech roles often emphasizing customer experience and technical support.

What are the key skills and qualifications needed to thrive as a Teletech Customer Service Representative?

To thrive as a Teletech Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer applications is typically required. Patience, active listening, and a positive attitude help individuals excel in handling customer inquiries and resolving issues. These skills ensure effective customer interactions, high satisfaction rates, and efficient resolution of concerns in a fast-paced call center environment.
What cities are hiring for Teletech Customer Service Representative jobs? Cities with the most Teletech Customer Service Representative job openings:
Infographic showing various Teletech Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Customer Care Expertise LLC

Saint Petersburg, FL โ€ข Remote

$15.25 - $20.50/hr

Full-time

Re-posted 5 days ago


Job description

About the Customer Service Representative Position- Fully Remote

Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.

The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients' shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem.

Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.

Customer Service Representative Responsibilities
  • Handle high amounts of incoming calls

  • Produce sales leads

  • Identify and evaluate customers' needs to deliver satisfaction

  • Build sustainable relationships of trust through open and interactive discussion

  • Provide accurate, valid and comprehensive information by using the right methods/tools

  • Reach personal/customer service team sales targets and call handling quotas

  • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution

  • Keep records of customer interactions, process customer accounts, and file documents

  • Follow communication procedures, guidelines, and policies

  • Go the extra mile to engage customers

Customer Service Representative Requirements
  • Some proven customer support experience or experience as a client service representative

  • Track record of not just reaching, but exceeding quota requirements

  • Strong phone administration skills and active listening capabilities

  • Experience with CRM systems and practices

  • Customer orientation and capacity to adapt/respond to different types of characters

  • Exceptional communication and presentation skills

  • Ability to multi-task, prioritize, and control time effectively

  • High school degree
Employment Type: FULL_TIME