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Entry Level Call Center Jobs in Minnesota (NOW HIRING)

Nolo

Call Center Representative

Minneapolis, MN · On-site

$20/hr

Call Center Representative Premier Disability Services, a division of Internet Brands, is seeking ... This is an entry-level role that will allow you to learn best practices and become familiar with ...

New

Internet Brands

Call Center Representative

Minneapolis, MN · On-site +1

$20/hr

We are seeking qualified Call Center Representatives to join our high-volume call center team based ... This is an entry-level role that will allow you to learn best practices and become familiar with ...

Stanislaus County

Emergency Call Taker

Oakdale, MN · On-site

The Emergency Call Taker is the entry-level classification for newly appointed and inexperienced ... communications center; * The use and proper care of radio, telephone and other job-related ...

GovernmentJobs.com

Emergency Call Taker

Oakdale, MN · On-site

The Emergency Call Taker is the entry-level classification for newly appointed and inexperienced ... center; The use and proper care of radio, telephone and other job-related equipment; Federal ...

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All JobsCall Center JobsEntry Level Call Center JobsEntry Level Call Center Jobs in Minnesota

Entry Level Call Center information

See Minnesota salary details

$10

$17

$24

How much do entry level call center jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for entry level call center in Minnesota is $17.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $18.85 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry level call center representatives, and how can they overcome them?

Entry-level call center representatives often face challenges such as managing high call volumes, addressing a wide variety of customer concerns, and adapting to fast-paced environments. To overcome these challenges, it's helpful to develop strong communication and active listening skills, utilize available scripts and resources, and seek feedback from supervisors or more experienced colleagues. Many call centers also provide ongoing training and support, which can help new hires build confidence and efficiency over time.

What is the difference between Entry Level Call Center vs Customer Service Representative?

AspectEntry Level Call CenterCustomer Service Representative
Required CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentCall centers, inbound/outbound callsOffice settings, in-person or remote
Employer & Industry UsageTelecom, retail, tech companiesRetail, banking, healthcare
Common Search & ComparisonYesYes

Entry Level Call Center roles typically involve handling inbound or outbound calls in a call center environment, focusing on customer inquiries and support. Customer Service Representatives may work in similar settings but often provide in-person assistance or support via multiple channels. Both roles require similar credentials and are used across various industries, with overlapping responsibilities and skills.

What are the key skills and qualifications needed to thrive as an entry level call center representative, and why are they important?

To thrive as an Entry Level Call Center Representative, strong verbal communication, active listening abilities, and basic computer literacy are essential, often accompanied by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Patience, problem-solving skills, and a positive attitude help individuals stand out in handling customer inquiries and resolving issues. These skills are crucial for delivering excellent customer service, maintaining customer satisfaction, and supporting business operations effectively.

How do you get an entry level call center job with no experience?

To get an entry level call center job with no experience, focus on developing strong communication and customer service skills, which are highly valued in the industry. Highlight any relevant soft skills on your resume, such as problem-solving and patience, and consider obtaining certifications like customer service or call center training to improve your chances of being hired.

What is an entry level call center job?

Entry level call center jobs are positions that involve handling inbound or outbound customer calls to provide information, support, or resolve issues. These roles typically do not require prior call center experience and offer on-the-job training. Responsibilities include answering customer inquiries, addressing complaints, processing orders, and maintaining accurate records of interactions. Entry level positions are a good starting point for those interested in customer service careers, as they help develop communication, problem-solving, and computer skills.

How to work in an entry level call center for beginners?

To work in an entry-level call center, beginners should develop strong communication and active listening skills, familiarize themselves with customer service software, and demonstrate a positive attitude. Prior experience is not required, but having basic computer skills and the ability to handle stressful situations can improve job performance. Training is typically provided to teach company protocols and product knowledge.

Can I work in an entry level call center without experience?

Entry level call center positions typically do not require prior experience, as training is usually provided to develop necessary skills such as communication and customer service. Employers often look for strong interpersonal skills and a positive attitude, making these roles accessible to candidates new to the field.
More about Entry Level Call Center jobs
What are the most commonly searched types of Call Center jobs in Minnesota? The most popular types of Call Center jobs in Minnesota are:
What cities in Minnesota are hiring for Entry Level Call Center jobs? Cities in Minnesota with the most Entry Level Call Center job openings:
Entry Level Call Center jobs near you
Infographic showing various Entry Level Call Center job openings in Minnesota as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,490 per year, or $17.5 per hour.

Call Center Representative

Nolo

Minneapolis, MN • On-site

$20/hr

Other

Medical, Dental, Vision, PTO

Posted 2 days ago

New

Job description

Call Center Representative

Premier Disability Services, a division of Internet Brands, is seeking qualified Call Center Representatives to join our high-volume call center team based in Minneapolis, MN. About Premier Disability Premier Disability Services, LLC® is a full-service social security disability advocacy firm. We assist individuals in successfully obtaining their Social Security Disability benefits. Each month, our office is contacted by thousands of Americans needing assistance with their disability claim to assist over 100,000 individuals in filing their applications successfully. Join our team! Premier Disability Services is looking for Call Center Representatives to join our growing Minneapolis, MN-based team! This is an entry-level role that will allow you to learn best practices and become familiar with effective communications with lawyer clients. Premier Disability Services, LLC, Center Representatives have the opportunity for long-term advancement - all while changing people's lives for the better.

Compensation: $16/hr (remote) OR $20/hr (onsite in MN) with the opportunity to earn up to $500/month in performance-based bonuses. Hiring States: Onsite in Minnesota OR Remote in Georgia, Iowa, Texas, South Dakota, Kansas Work Location: • Minnesota (Brooklyn Park): Onsite only – Pay Starts at $20/hr • All other listed states: Remote – Pay starts at $16/hr Terms: Full-Time, hourly, non-exempt Hours of Operation: Monday–Friday, 8:00 AM – 6:00 PM CST

What You Will Be Doing:

  • Providing accurate information for incoming customer/client callers regarding disability claim status.
  • Make outbound calls to obtain required information from clients pertaining to their cases/hearings.
  • Efficiently access various disability processing systems and related applications to research and resolve inquiries and issues.
  • Effectively navigate multiple computer windows to access several systems in a proficient manner.
  • Handling all callers with efficiency, courtesy and respect.
  • Meet daily metric goals and monthly audits.

Qualifications:

  • Two (2) years high-volume call center experience.
  • Two (2) years Customer Service/Sales experience preferred.
  • Ability to retain information and learn new systems quickly.
  • Commitment to strong attendance.
  • Strong computer knowledge and excellent typing skills at least 50WPM.
  • Be able to deal with high call volume while deescalating scenarios through conflict resolution skills set.
  • Must have sharp attention to detail and ability to perform with high degree of accuracy.
  • Strong analytical skills to review documents and reach sound decisions.
  • Ability to meet multiple performance targets at or above benchmark levels; including, but not limited to accuracy, call quality, timeliness, and productivity.

What We Offer:

  • Medical, Dental and Vision insurance.
  • PTO and paid holidays!
  • Cafeteria onsite and a subsidized lunch program.
  • Opportunities to grow within the company!

Apply