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Entry Level Call Center Jobs in Minnesota (NOW HIRING)

Internet Brands

Call Center Representative

Minneapolis, MN · On-site +1

$20/hr

We are seeking qualified Call Center Representatives to join our high-volume call center team based ... This is an entry-level role that will allow you to learn best practices and become familiar with ...

CommonSail Investment Group

Sales Program

Minneapolis, MN · On-site

$38K - $52K/yr

This sales and leadership development position prepares entry level professionals for sales and ... Proficient in the call center and in-home visits * Continuous commitment to personal development ...

StoryPoint

Sales Program

Minneapolis, MN · On-site

$38K - $52K/yr

This sales and leadership development position prepares entry level professionals for sales and ... Proficient in the call center and in-home visits * Continuous commitment to personal development ...

Laurus Home Care

Sales Program

Minneapolis, MN

$38K - $52K/yr

This sales and leadership development position prepares entry level professionals for sales and ... Proficient in the call center and in-home visits * Continuous commitment to personal development ...

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Entry Level Call Center information

See Minnesota salary details

$10

$17

$24

How much do entry level call center jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for entry level call center in Minnesota is $17.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $18.85 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry-level call center representatives, and how can they overcome them?

Entry-level call center representatives often face challenges such as managing high call volumes, addressing a wide variety of customer concerns, and adapting to fast-paced environments. To overcome these challenges, it's helpful to develop strong communication and active listening skills, utilize available scripts and resources, and seek feedback from supervisors or more experienced colleagues. Many call centers also provide ongoing training and support, which can help new hires build confidence and efficiency over time.

What is the difference between Entry Level Call Center vs Customer Service Representative?

AspectEntry Level Call CenterCustomer Service Representative
Required CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentCall centers, inbound/outbound callsOffice settings, in-person or remote
Employer & Industry UsageTelecom, retail, tech companiesRetail, banking, healthcare
Common Search & ComparisonYesYes

Entry Level Call Center roles typically involve handling inbound or outbound calls in a call center environment, focusing on customer inquiries and support. Customer Service Representatives may work in similar settings but often provide in-person assistance or support via multiple channels. Both roles require similar credentials and are used across various industries, with overlapping responsibilities and skills.

What are the key skills and qualifications needed to thrive as an Entry Level Call Center Representative, and why are they important?

To thrive as an Entry Level Call Center Representative, strong verbal communication, active listening abilities, and basic computer literacy are essential, often accompanied by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Patience, problem-solving skills, and a positive attitude help individuals stand out in handling customer inquiries and resolving issues. These skills are crucial for delivering excellent customer service, maintaining customer satisfaction, and supporting business operations effectively.

What are entry level call center jobs?

Entry level call center jobs are positions that involve handling inbound or outbound customer calls to provide information, support, or resolve issues. These roles typically do not require prior call center experience and offer on-the-job training. Responsibilities include answering customer inquiries, addressing complaints, processing orders, and maintaining accurate records of interactions. Entry level positions are a good starting point for those interested in customer service careers, as they help develop communication, problem-solving, and computer skills.

What Are Entry-Level Call Center Jobs?

As an entry-level call center employee, your exact duties vary depending on the type of call center in which you work. However, all entry-level call center jobs involve talking on the phone. Your responsibilities may include receiving inbound calls for customer service or support or making outbound calls for telemarketing, surveys, or providing information. Placing outbound calls usually involves making sales or collecting data, while as an inbound call center representative, you may answer questions or help the customer troubleshoot an issue. In other roles, you may work in the dispatch department where you route calls based on the needs of the caller.

More about Entry Level Call Center jobs
What are the most commonly searched types of Call Center jobs in Minnesota? The most popular types of Call Center jobs in Minnesota are:
What cities in Minnesota are hiring for Entry Level Call Center jobs? Cities in Minnesota with the most Entry Level Call Center job openings:
Entry Level Call Center jobs near you
Infographic showing various Entry Level Call Center job openings in Minnesota as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,490 per year, or $17.5 per hour.
Call Center Representative

Call Center Representative

Internet Brands

Minneapolis, MN • On-site, Remote

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Internet Brands rating

8.7

Company rating: 8.7 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

45th of 209 rated software companies

Job description

Premier Disability Services, a division of Internet Brands. We are seeking qualified Call Center Representatives to join our high-volume call center team based in Minneapolis, MN.
About Premier Disability
Premier Disability Services, LLC is a full-service social security disability advocacy firm. We assist individuals in successfully obtaining their Social Security Disability benefits. Each month, our office is contacted by thousands of Americans needing assistance with their disability claim to assist over 100,000 individuals in filing their applications successfully. Join our team!
Premier Disability Services is looking for Call Center Representatives to join our growing Minneapolis, MN-based team! This is an entry-level role that will allow you to learn best practices and become familiar with effective communications with lawyer clients. Premier Disability Services, LLC, Center Representatives have the opportunity for long-term advancement - all while changing people's lives for the better.

Compensation: $16/hr (remote) OR $20/hr (onsite in MN) with the opportunity to earn up to $500/month in performance-based bonuses.
Hiring States: Onsite in Minnesota OR Remote in Georgia, Iowa, Texas, South Dakota, Kansas
Work Location:
Minnesota (Brooklyn Park): Onsite only - Pay Starts at $20/hr
All other listed states: Remote - Pay starts at $16/hr
Terms: Full-Time, hourly, non-exempt
Hours of Operation: Monday-Friday, 8:00 AM - 6:00 PM CST
What you will be doing:
  • Providing accurate information for incoming customer/client callers regarding disability claim status.
  • Make outbound calls to obtain required information from clients pertaining to their cases/hearings.
  • Efficiently access various disability processing systems and related applications to research and resolve inquiries and issues.
  • Effectively navigate multiple computer windows to access several systems in a proficient manner.
  • Handling all callers with efficiency, courtesy and respect.
  • Meet daily metric goals and monthly audits.
Qualifications:
  • Two (2) years high-volume call center experience.
  • Two (2) years Customer Service/Sales experience preferred.
  • Ability to retain information and learn new systems quickly.
  • Commitment to strong attendance.
  • Strong computer knowledge and excellent typing skills at least 50WPM.
  • Be able to deal with high call volume while deescalating scenarios through conflict resolution skills set.
  • Must have sharp attention to detail and ability to perform with high degree of accuracy.
  • Strong analytical skills to review documents and reach sound decisions.
  • Ability to meet multiple performance targets at or above benchmark levels; including, but not limited to accuracy, call quality, timeliness, and productivity.
What we offer:
  • Medical, Dental and Vision insurance.
  • PTO and paid holidays!
  • Cafeteria onsite and a subsidized lunch program.
  • Opportunities to grow within the company!
In addition to our awesome culture, we offer a comprehensive benefits package designed to support the health and well-being of you and your family. Our benefits include health insurance options such as medical, dental, and vision coverage, flexible spending accounts (FSA) for medical and dependent care, short-term and long-term disability insurance, and life and AD&D insurance. We also provide a 401(k) retirement savings plan with a company match, paid time off (PTO), paid holidays, commuter benefits as well as access to our Employee Assistance Program (EAP) and well-being coaching services. In addition, employees can take advantage of voluntary benefits such as home, auto and pet insurance, and discounted legal and financial services. For more details, feel free to inquire during the interview process.
Premier Disability Services is part of a larger corporate family Internet Brands. When you click to view or apply for a role, you may be redirected to our secure applicant portal managed by our recruiting partner Jobvite for Internet Brands. This centralized system helps us manage applications across brands - your application will be routed only to the employer and role you select.
Employment Type: Full-Time

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