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Entry Level Call Center Jobs in Minnesota (NOW HIRING)

Atwood Companies Inc

Senior Loan Partner

Minneapolis, MN · On-site

$65K - $90K/yr

We're not a giant call center -- we're a boutique team where every loan matters and every promise ... The Role This is not an entry-level position. The Senior Loan Partner is the Broker/Owner's #2 and ...

Atwood Companies Inc

Senior Loan Partner

Minneapolis, MN · On-site

$65K - $90K/yr

We're not a giant call center -- we're a boutique team where every loan matters and every promise ... The Role This is not an entry-level position. The Senior Loan Partner is the Broker/Owner's #2 and ...

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All JobsCall Center JobsEntry Level Call Center JobsEntry Level Call Center Jobs in Minnesota

Entry Level Call Center information

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How much do entry level call center jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for entry level call center in Minnesota is $17.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $18.85 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry level call center representatives, and how can they overcome them?

Entry-level call center representatives often face challenges such as managing high call volumes, addressing a wide variety of customer concerns, and adapting to fast-paced environments. To overcome these challenges, it's helpful to develop strong communication and active listening skills, utilize available scripts and resources, and seek feedback from supervisors or more experienced colleagues. Many call centers also provide ongoing training and support, which can help new hires build confidence and efficiency over time.

What is the difference between Entry Level Call Center vs Customer Service Representative?

AspectEntry Level Call CenterCustomer Service Representative
Required CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentCall centers, inbound/outbound callsOffice settings, in-person or remote
Employer & Industry UsageTelecom, retail, tech companiesRetail, banking, healthcare
Common Search & ComparisonYesYes

Entry Level Call Center roles typically involve handling inbound or outbound calls in a call center environment, focusing on customer inquiries and support. Customer Service Representatives may work in similar settings but often provide in-person assistance or support via multiple channels. Both roles require similar credentials and are used across various industries, with overlapping responsibilities and skills.

What are the key skills and qualifications needed to thrive as an entry level call center representative, and why are they important?

To thrive as an Entry Level Call Center Representative, strong verbal communication, active listening abilities, and basic computer literacy are essential, often accompanied by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Patience, problem-solving skills, and a positive attitude help individuals stand out in handling customer inquiries and resolving issues. These skills are crucial for delivering excellent customer service, maintaining customer satisfaction, and supporting business operations effectively.

How do you get an entry level call center job with no experience?

To get an entry level call center job with no experience, focus on developing strong communication and customer service skills, which are highly valued in the industry. Highlight any relevant soft skills on your resume, such as problem-solving and patience, and consider obtaining certifications like customer service or call center training to improve your chances of being hired.

What is an entry level call center job?

Entry level call center jobs are positions that involve handling inbound or outbound customer calls to provide information, support, or resolve issues. These roles typically do not require prior call center experience and offer on-the-job training. Responsibilities include answering customer inquiries, addressing complaints, processing orders, and maintaining accurate records of interactions. Entry level positions are a good starting point for those interested in customer service careers, as they help develop communication, problem-solving, and computer skills.

How to work in an entry level call center for beginners?

To work in an entry-level call center, beginners should develop strong communication and active listening skills, familiarize themselves with customer service software, and demonstrate a positive attitude. Prior experience is not required, but having basic computer skills and the ability to handle stressful situations can improve job performance. Training is typically provided to teach company protocols and product knowledge.

Can I work in an entry level call center without experience?

Entry level call center positions typically do not require prior experience, as training is usually provided to develop necessary skills such as communication and customer service. Employers often look for strong interpersonal skills and a positive attitude, making these roles accessible to candidates new to the field.
More about Entry Level Call Center jobs
What are the most commonly searched types of Call Center jobs in Minnesota? The most popular types of Call Center jobs in Minnesota are:
What cities in Minnesota are hiring for Entry Level Call Center jobs? Cities in Minnesota with the most Entry Level Call Center job openings:
Entry Level Call Center jobs near you
Infographic showing various Entry Level Call Center job openings in Minnesota as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,490 per year, or $17.5 per hour.

Ticket Seller - Uptown Theater (Minneapolis)

Livenation

Minneapolis, MN • On-site

Part-time

Re-posted 4 days ago

Live Nation rating

7.1

Company rating: 7.1 out of 10

Based on 142 frontline employees who took The Breakroom Quiz

12th of 51 rated entertainment

Job description

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visitwww.livenationentertainment.com.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

THE JOB

Ticket Sellers will be stationed in the box office and assist the Box Office Manager with all tasks and ticket sales for shows.

WHAT THIS ROLE WILL DO

Financial

  • Ensure compliance of Clubs & Theaters cash handling policies and procedures
  • Balancing and reconciling daily/nightly ticket sales
  • Assist Manager/Supervisor in reconciliation of cash drawers and ticket stock
  • Assist Manager/Supervisor on pricing initiatives such as: Progressive, Platinum, Dynamic, Flex Pricing as well as Value Channels & Special Ticket Offers when applicable
  • Assist Manager/Supervisor in distributing accurate daily ticket counts to Artist Representatives
  • Assisting Manager & Supervisor with internal Ticket Orders and Reports
  • Work with Premium Seat Sales/VIP on any nightly upgrades, primary inventory, reports etc.

Customer Service

  • Prompt, courteous and knowledgeable customer service both in person and over the phone
  • Facilitate night of show Will Call & Guest List Operations
  • Troubleshooting night of show issues (Transfers, barcodes, account issues, etc.)
  • Work with Guest Services/Operations on any ADA requirements
  • Providing knowledge of upcoming events & upgrades available
  • Knowledgeable on the events culture and genre
  • Providing positive energy

Other Responsibilities

  • Daily operations on Ticketmaster host system for sales and other tasks.
  • Following opening and closing shift procedures
  • Follow standards and processes for ticket types, ancillary events and qualifiers
  • Maintain call center phone system, and keep current all phone menus and calendars of events
  • Assist in maintaining Box Office cleanliness
  • Follow dress code policy - business casual
  • Updating and modifying spreadsheets as needed (Ticket Stock Log, Vault Log, etc.)
  • Collecting, storing and tracking Lost & Found as necessary
  • Assist Manager & Supervisor in any tasks as they arise
  • Position may require 3rd Party venue coverage offsite which will include night of show management, staffing and providing equipment needs.
  • Ensure compliance with ADA ticket laws

WHAT THIS PERSON WILL BRING

Required:

  • Knowledge of Cash Handling
  • Knowledge of Phone & In Person Customer Service
  • Entry level knowledge of Microsoft Applications (Outlook, PowerPoint, Excel, etc.)
  • Flexible schedule (days/nights, weekends and holidays)
  • Tolerance of all cultures, music and art forms
  • High School Diploma

Preferred:

  • Attention to detail in a multi-tasked environment
  • Knowledge of ticket sales
  • Experience in working in live entertainment operations
  • Ticketmaster host system experience
  • Experience in identifying counterfeit cash / ID's

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.


Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality,or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

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The expected compensation for this position is:

$16.37 USD - $20.00 USD Hourly

** Pay is based on a number of factors including market location, qualifications, skills, and experience.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

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