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Entry Level Call Center Jobs in Minnesota (NOW HIRING)

Atwood Companies Inc

Senior Loan Partner

Minneapolis, MN · On-site

$65K - $90K/yr

We're not a giant call center -- we're a boutique team where every loan matters and every promise ... The Role This is not an entry-level position. The Senior Loan Partner is the Broker/Owner's #2 and ...

Atwood Companies Inc

Senior Loan Partner

Minneapolis, MN · On-site

$65K - $90K/yr

We're not a giant call center -- we're a boutique team where every loan matters and every promise ... The Role This is not an entry-level position. The Senior Loan Partner is the Broker/Owner's #2 and ...

Jobs for Humanity

Retail Merchandising Specialist

Winona, MN · On-site

$24K - $31K/yr

Virtual call center for live support This is an ongoing, part-time opportunity, requiring your ... Looking to start with us in a more entry-level role? Check out our MERCHANDISER roles! WHAT WE ...

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Entry Level Call Center information

See Minnesota salary details

$10

$17

$24

How much do entry level call center jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for entry level call center in Minnesota is $17.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $18.85 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry level call center representatives, and how can they overcome them?

Entry-level call center representatives often face challenges such as managing high call volumes, addressing a wide variety of customer concerns, and adapting to fast-paced environments. To overcome these challenges, it's helpful to develop strong communication and active listening skills, utilize available scripts and resources, and seek feedback from supervisors or more experienced colleagues. Many call centers also provide ongoing training and support, which can help new hires build confidence and efficiency over time.

What is the difference between Entry Level Call Center vs Customer Service Representative?

AspectEntry Level Call CenterCustomer Service Representative
Required CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentCall centers, inbound/outbound callsOffice settings, in-person or remote
Employer & Industry UsageTelecom, retail, tech companiesRetail, banking, healthcare
Common Search & ComparisonYesYes

Entry Level Call Center roles typically involve handling inbound or outbound calls in a call center environment, focusing on customer inquiries and support. Customer Service Representatives may work in similar settings but often provide in-person assistance or support via multiple channels. Both roles require similar credentials and are used across various industries, with overlapping responsibilities and skills.

What are the key skills and qualifications needed to thrive as an entry level call center representative, and why are they important?

To thrive as an Entry Level Call Center Representative, strong verbal communication, active listening abilities, and basic computer literacy are essential, often accompanied by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Patience, problem-solving skills, and a positive attitude help individuals stand out in handling customer inquiries and resolving issues. These skills are crucial for delivering excellent customer service, maintaining customer satisfaction, and supporting business operations effectively.

How do you get an entry level call center job with no experience?

To get an entry level call center job with no experience, focus on developing strong communication and customer service skills, which are highly valued in the industry. Highlight any relevant soft skills on your resume, such as problem-solving and patience, and consider obtaining certifications like customer service or call center training to improve your chances of being hired.

What is an entry level call center job?

Entry level call center jobs are positions that involve handling inbound or outbound customer calls to provide information, support, or resolve issues. These roles typically do not require prior call center experience and offer on-the-job training. Responsibilities include answering customer inquiries, addressing complaints, processing orders, and maintaining accurate records of interactions. Entry level positions are a good starting point for those interested in customer service careers, as they help develop communication, problem-solving, and computer skills.

How to work in an entry level call center for beginners?

To work in an entry-level call center, beginners should develop strong communication and active listening skills, familiarize themselves with customer service software, and demonstrate a positive attitude. Prior experience is not required, but having basic computer skills and the ability to handle stressful situations can improve job performance. Training is typically provided to teach company protocols and product knowledge.

Can I work in an entry level call center without experience?

Entry level call center positions typically do not require prior experience, as training is usually provided to develop necessary skills such as communication and customer service. Employers often look for strong interpersonal skills and a positive attitude, making these roles accessible to candidates new to the field.
More about Entry Level Call Center jobs
What are the most commonly searched types of Call Center jobs in Minnesota? The most popular types of Call Center jobs in Minnesota are:
What cities in Minnesota are hiring for Entry Level Call Center jobs? Cities in Minnesota with the most Entry Level Call Center job openings:
Entry Level Call Center jobs near you
Infographic showing various Entry Level Call Center job openings in Minnesota as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,490 per year, or $17.5 per hour.

Field Service Engineer I - Philips FCO

EMSAR

Minneapolis, MN • On-site

$28 - $33/hr

Full-time

Re-posted 16 days ago

EMSAR rating

7.5

Company rating: 7.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

126th of 278 rated repair and maintenance companies

Job description

THE COMPANY
Equipment Management Service and Repair - EMSAR, headquartered in Austin, Texas, is a fast-growing national technical services company providing maintenance, repair and installation services to OEMs in the Healthcare, Laboratory, Self-Service Kiosk, and Critical Power sectors. EMSAR's customer-centric model enables the Company to customize and deliver the highest quality solutions to its blue-chip and emerging client base. EMSAR's portfolio of services includes:
  • On-site technical field support, including maintenance & repair
  • FDA field change orders ("recalls")
  • Bench repair and remanufacturing
  • Installation
  • Call center
  • Contract manufacturing and logistics
  • FDA compliance and validation
  • Project management
  • Training and education

GENERAL DISCUSSION OF RESPONSIBILITIES, MISSION AND STRATEGY
We are looking for Field Service Engineer I who is passionate about our core mission - to customize and deliver the best and highest quality solutions to our customers. This role will support the company's mission, vision, and values. This intermediate-level field position is responsible for testing, calibration, verification, preventative maintenance, installation and repair services on a variety of equipment including; laboratory instrumentation, medical testing devices, kiosk equipment, power three-phase high voltage UPS and distribution equipment and/or other EMSAR and client equipment. As a service provider for a variety of customers, this position serves as the client facing representative for the organization and expected to perform efficiently, effectively and represent EMSAR in a professional manner.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to assist individuals with disabilities to perform these essential functions:
  • Provides on-site preventative maintenance, repairs, performance verifications, calibrations, and software/hardware upgrades on EMSAR supported equipment.
  • Establishes and maintains close communication with assigned customers to ensure maximum operational visibility.
  • Provide intermediate level of engineer support and service work.
  • Responsible for customer satisfaction pertaining to services provided.
  • Responsible for following quality practices specified by EMSAR and product vendors.
  • Manages assigned work orders and document all facets of the work product in EMSAR's Computerized Maintenance Management System (CMMS).
  • Provides accurate and timely reporting of service status and escalations pertaining to services.
  • Maintains a professional appearance at all times with regard to dress and personal appearance as well as tools and equipment.
  • Controls and maintains all EMSAR assets, including tools, parts, and test equipment needed to preform work tasks.
  • Promotes teamwork and cooperation between EMSAR associates and partner staff.
  • Works regularly with the appropriate dispatcher for work assignments.
  • Maintains a safe work environment, follows safety instructions/training, and utilizes appropriate safety equipment.
  • May operate onsite to dedicated client facility.
  • May provide on the job support to entry-level technicians.
  • Follows client quality requirements pertaining to services provided.
  • Supports and applies appropriate quality system processes.
  • Performs additional duties as needed and/or assigned by supervisor/manager

DISCUSSION OF PERSONAL CHARACTERISTICS AND "FIT"
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Analytical: Ability to read and interpret technical instructions, safety manuals, service manuals, policies and procedures.
  • Relies on instructions and pre-established guidelines to perform the functions of the job. Technical skills: Limited field service and/or technical experience.
  • Intermediate level technical skills.
  • Oral/Written communication: Excellent verbal and written communication skills.
  • Interpersonal skills: Effective communication that results in positive internal/external relationships. Planning/organizing: Associate is able to prioritize and plan activities and uses time efficiently.
  • Has knowledge of commonly-used concepts, practices, and procedures as a field service engineer for any one, or more, divisions.
  • Works independently with some direct supervision.

Minimum Education and Experience:
  • High School diploma or equivalent
  • 2-4 years' technical experience
  • Valid driver license and liability insurance
  • Ability to drive personal, fleet and/or rental vehicles

Or
  • Associates degree or higher and/or Trade school degree and
  • 1+ years technical experience (internship, externship, apprentice is acceptable)
  • Valid driver license and liability insurance
  • Ability to drive personal, fleet and/or rental vehicles
WORK ENVIRONMENT AND PHYSICAL DEMANDS
  • Extensive periods of sitting at a computer terminal documenting services
  • Extensive periods of standing and walking while performing services.
  • Frequent bending, squatting and stair climbing.
  • Use of both hands without restriction and manipulate small hand tools. Ability to lift up to 50 pounds and move up to 125 pounds without assistance.
  • Regional day and overnight travel required

What EMSAR employees say

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