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Call Center Manager Jobs in Georgia (NOW HIRING)

thryvlgbt

Call Center Evening

Atlanta, GA · On-site

$12.58 - $18.52/hr

Call Center Morning Location: Atlanta, GA, 30303Skills Required: * Call Center * Flexible * 24hr Call Center The Call Center Morning position requires an individual who is able to work in a fast ...

Ova Technologies

Call Center Agent

Alpharetta, GA · On-site

$14.75 - $19.25/hr

Call Center Agent We are seeking a professional and customer-focused Call Center Agent to handle ... Accurately document customer interactions in CRM or call management systems. * Provide information ...

Chicken Salad Chick

Call Center

Atlanta, GA

$15.25 - $19/hr

Acting as the primary escalation point for Order Management issues, working closely with retail ... Requirements * 3-5 years of experience in call center environments, demonstrating proficiency in ...

SSRG Cake, LLC - 07

Call Center

Atlanta, GA · On-site

$15.25 - $19/hr

Acting as the primary escalation point for Order Management issues, working closely with retail ... Requirements * 3-5 years of experience in call center environments, demonstrating proficiency in ...

Chicken Salad Chick

Call Center

Atlanta, GA · On-site

$15.50 - $19.25/hr

Acting as the primary escalation point for Order Management issues, working closely with retail ... Requirements * 3-5 years of experience in call center environments, demonstrating proficiency in ...

Net Commesh

Call Center Representative

Atlanta, GA · On-site

$13.75 - $17.25/hr

Call Center Representative Location: Atlanta, GA Department: Customer Service Job Summary: As a ... Manage a high volume of inbound and outbound calls in a timely manner * Provide accurate ...

Chicken Salad Chick

Call Center

Atlanta, GA · On-site

$15.25 - $19/hr

Acting as the primary escalation point for Order Management issues, working closely with retail ... Requirements * 3-5 years of experience in call center environments, demonstrating proficiency in ...

Comsult Connect

Call Center Representative

Atlanta, GA · On-site

$15.50 - $19.25/hr

Call Center Representative Location: Atlanta, GA Department: Customer Service Job Summary: As a ... Manage a high volume of inbound and outbound calls in a timely manner * Provide accurate ...

Apptad Inc

Call center agents

Augusta, GA · On-site

$14 - $18.50/hr

Retention call center agents Location: ONSITE Augusta, GA 30907 The candidate should be comfortable ... management and digital transformation services. With globally connected offices in US and India ...

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All JobsCall Center JobsCall Center Manager JobsCall Center Manager Jobs in Georgia

Call Center Manager information

See Georgia salary details

$24.9K

$53.9K

$92.5K

How much do call center manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for call center manager in Georgia is $53,900.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $63,300.00 per year, depending on experience, location, and employer.

What does a call center manager do?

As a call center manager, you are responsible for ensuring the call center runs as smoothly as possible. Your duties include overseeing a call center team to ensure that they work efficiently and maximize profit, training new call center employees on the use of computer and phone systems, and making sure call logs are up to date and accurate. You also conduct spot checks for each employee to ensure they are following protocols and scripts and providing excellent customer service. You perform administrative duties, like scheduling and filing reports.

What does a call center manager do?

A Call Center Manager is responsible for overseeing the daily operations of a call center, ensuring that customer service representatives meet performance goals and deliver excellent customer experiences. They monitor call metrics, develop and implement training programs, handle escalated customer issues, and manage staffing schedules. Additionally, Call Center Managers analyze data to improve processes and efficiency, as well as motivate and lead their teams to achieve targets.

What are the key skills and qualifications needed to thrive as a call center manager?

To thrive as a Call Center Manager, you need expertise in operations management, leadership, and customer service, typically supported by a bachelor’s degree in business or a related field. Familiarity with call center software (such as CRM systems), workforce management tools, and key performance metrics is crucial. Exceptional communication, problem-solving, and motivational skills help you lead teams and handle high-pressure situations effectively. These skills and qualities ensure efficient operations, high team morale, and excellent customer satisfaction in a dynamic environment.

What are some common challenges a call center manager faces in maintaining high team performance?

Call Center Managers often encounter challenges such as maintaining staff motivation, handling high employee turnover, and ensuring consistent service quality during peak call volumes. Balancing the need to meet key performance indicators (KPIs) while supporting team members’ professional development can also be demanding. Effective managers regularly use data-driven insights to identify areas for improvement, provide targeted coaching, and foster a positive team environment to address these challenges.

How much do call center managers make in the US?

Call center managers in the US typically earn a median annual salary of around $60,000 to $80,000, with experienced managers and those in larger organizations earning higher wages. Compensation can vary based on location, company size, and level of experience, and may include bonuses and benefits.

Why do people quit call center managers?

Call center managers often experience high turnover due to stressful work environments, demanding performance targets, and limited opportunities for advancement. Poor communication, lack of recognition, and inadequate support can also lead employees to leave their positions. These factors contribute to job dissatisfaction and increased quitting rates among call center staff.
More about Call Center Manager jobs

What are the most commonly searched types of Call Center jobs in Georgia?

The most popular types of Call Center jobs in Georgia are:

What are popular job titles related to Call Center Manager jobs in Georgia?

For Call Center Manager jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Call Center Manager jobs in Georgia look for?

The top searched job categories for Call Center Manager jobs in Georgia are:

What cities in Georgia are hiring for Call Center Manager jobs?

Cities in Georgia with the most Call Center Manager job openings:

Call Center Manager jobs near you
Infographic showing various Call Center Manager job openings in Georgia as of August 2026, with employment types broken down into 80% Full Time, 11% Part Time, 6% Contract, and 3% Nights. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $53,900 per year, or $25.9 per hour.

Call Center Evening

thryvlgbt

Atlanta, GA • On-site

$12.58 - $18.52/hr

Full-time

Re-posted 1 hour ago

Job description

Call Center Morning Job DescriptionLocation: Atlanta, GA, 30303Skills Required:
  • Call Center
  • Flexible
  • 24hr Call Center
Job Description:

The Call Center Morning position requires an individual who is able to work in a fast-paced environment and handle a high volume of calls. The ideal candidate will have experience working in a call center and be able to provide excellent customer service. The position requires flexibility in scheduling as it is a 24hr call center. The main responsibilities of the Call Center Morning position include:

  • Answering incoming calls and providing assistance to customers
  • Handling customer inquiries and resolving issues
  • Entering customer information into the system accurately
  • Following up with customers as needed
  • Providing excellent customer service at all times

If you are a motivated individual with excellent communication skills and a passion for customer service, we encourage you to apply for the Call Center Morning position.

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